These guys gave me a 50 – 50 shot at cleaning my laptop motherboard which had got some crap on it. When this did not pan out, they gave me a more than excellent deal on(quickly) downloading the data from the old hard drive to one in a replacement laptop. I thought this was fair, and am happy with the service.
Mark J.
Évaluation du lieu : 5 Austin, TX
Excellent service at half the cost of the price that I was quoted by another repair place. I highly recommend this place for quick PC repairs. I was in and out in less than one hour.
Loc H.
Évaluation du lieu : 1 Austin, TX
I really needed a DVI cable so I bought one here asap. It worked… then I noticed the screen turns off for a couple seconds every now and then. I also discover the screen turns off when I plug in and out my laptop power cable. I suspected it was the crappy overpriced cable from this place so I ordered one off Amazon. As I expected with the Amazon cable the screen doesn’t turn off for a couple of seconds when I plug in/out my laptop power cable. I thought I was imagining it so I tried the cable from Sam Computer again… the screen problem came back. I’d give 0⁄5 if possible. I overpaid for something that doesn’t work correctly. It’s a DVI cable… how do you screw that up.
Manju M.
Évaluation du lieu : 1 Austin, TX
STAYAWAY for your own good; they are best in giving HORRIBLESERVICE. There are very unprofessional, and the charges are exorbitant. The hinges that connect the motherboard/keyboard to the screen came off for my laptop. The wires were still connected, my laptop was 2 yrs old and was in working condition despite the loose connection. I paid them $ 200 for that, took my laptop to my office which is just 10 min walk from their location, turned on the power, and found a HUGECRACKONMYSCREEN. Yes, they fixed the hinges and broke my pc’s screen. I cursed myself for not having checked it there in front of them. I immediately returned to their shop, they denied that it was caused by them(though I could easily sense they knew what they actually did to my pc) and asked me to pay $ 300 to fix my laptop screen. I was not ready to pay another $ 300 for their nuisance after having already wasted $ 200 for the repair which was to be undone if I agreed to change the laptop’s screen. I bought a new pc instead. Very unprofessional. I hate them, and would not recommend them to anyone. They are robbing in broad daylight. Don’t take any chance with them if you really care about your device.
Zahra N.
Évaluation du lieu : 1 Austin, TX
They opened up my computer for diagnosis and when closing it up they forgot to connect the wires onto the wireless board, so I came home I couldn’t get connected to the wireless network and I was traveling. I had to look at a video on you tube to see how I can fix it myself! waste of time and money!
Laila N.
Évaluation du lieu : 5 Austin, TX
I’ve been using Sam Computers for a few years now but have just come around to writing a review when they brought my phone back to life today :). The staff there is always helpful and go out of their way to give you a good deal and give you different options. I really appreciate all the times they have helped me fix my phones and family member’s phones. You always get a better deal here than at the Apple Store. I got my iphone $ 50 cheaper than the Apple Store. Highly recommend!
Akash M.
Évaluation du lieu : 1 Austin, TX
Don’t even think about this shop! Completely a rip off. 1st time I went there, I was student at UT. It was for iphone Screen repair. The guy told me $ 130 for iphone 5 screen. I decided not to repair it. Got it fixed from other shop for $ 70. Couple of days back my iphone Charger cable stopped working, So I went to get a new one, The guy offered me three types of cables, the first two mainly local brands made out of cheap material for $ 20 and $ 15, then third one claimed to be apple original. It looked wrapped in some kind of plastic wrapping, so I thought must be original. He tells me the price is $ 25. It worked in the store, and I bought it, 2 days later it stopped working. Then I decided to go to apple store instead to buy an actual original, I see that the original packing is completely different. Also you can tell whether its opened before you or not. Moreover, its price is $ 20. So first I was offered by this guy a screwed up cable and later at a hiked price. I would recommend you to avoid this shop even if its an emergency. Its a shame there is no good shop around UT.
Walid O.
Évaluation du lieu : 1 Sugar Land, TX
Very over priced. Went there looking to buy a micro usb charger for my android phone and it was $ 20 for a cheap off brand charger that was worth around $ 5. When I asked the guy why it was so over priced, he very rudely told me to either buy or get out. Would NOT recommend, stay away.
Briana E.
Évaluation du lieu : 5 Austin, TX
I took my computer here after I accidentally spilled coffee on the keyboard; they were so nice and didn’t make me feel like an idiot like some other places tend to do in these situations. They literally fixed my computer in 5 days(Took it in on Friday, they had it ready by the next Wednesday afternoon) and they even cleaned it for me. Also, they were $ 310CHEAPER than Best Buy would’ve been, and they’re on campus so their location is perfect. Love this place and if I ever have issues again, I refuse to go anywhere else!
Jim V.
Évaluation du lieu : 5 Austin, TX
Sam’s Computers is a great little shop located directly on campus for the University of Texas students. It’s the perfect place to take you electronics for clean or fix. Last time I was in their I notice Muhammad restoring a broken IPhone with the highest of technical skill. Every student or campus area resident needs to stop by and check out the tech mecca.
Aasim S.
Évaluation du lieu : 5 San Luis Obispo, CA
Grea8 stuff, Grea8 customer service everything under one roof, I bought T mobile Blackberry Curve very imformeted service I went back to get my computer repair it works now as new those tech know how to work it out any computer, I don’t know how one of the customer saying all about Sam’s Computer I never have any problum with them anytime I go there they are very helpful and I am very happy to have them an our city. Thums up and Way to go Sam’s Computer Wohooo :)
Dygo T.
Évaluation du lieu : 1 Cedar Park, TX
With very few computer stores in the UT campus area, went here looking for a webcam, wireless adapter, and a monitor. The webcam turned out to be at least $ 20+ more than retail price(Logitech Communicate STX) and the store’s abysmal return policy(7 days only, no refunds, only in-store credit) makes you wonder if they sell anything at all other than cell phone plans and Time Warner Cable. No luck with the wireless adapter, and barely a selection of boxed hardware. They also stock a huge collection of 3rd party brands that I was very suspicious of. A store that is exploiting less-knowledged consumers and should be avoided at all costs. Even though the UT campus computer store might feel pricey, they actually have better prices there. And the staff there is a lot more friendlier there too.