Texas Ceiling Fans

I needed a fan and wanted to find a store with more of a selection and people who could answer my questions. This store has a special feeling when you go in and is worth the trip.
I found they were very knowledgeable about the product and I found the store charming. The prices range from very affordable to very expensive and the owner helped me find the right fan for me. I had even picked out a more expensive fan and he made sure I saw one that was very similar but a bit less expensive and I did end up purchasing that model. It looks fantastic in the house-​he was right!
If you want good service, head down to Texas Ceiling Fans. I found a fan I wouldn’t have found otherwise and was able to support a local business.

My first instinct was to shop online for a ceiling fan for the ease and convenience, but a interior decorator I have worked with recommended this place and it reinforced the notion that sometimes, genuine, face-​to-​face contact is the best way to go. Mike, the manager’s, years of experience are evinced in his amiable character and wonderfully helpful service. SO glad this is a Texas gem.

I’ve bought ceiling fans here for several houses, and really appreciate the good customer service. Sure, there aren’t twelve salespeople hovering over you, but I enjoy spending a few minutes looking at the vintage fans while I wait.
Prices are very fair– they will help you sort through the many options and find a good one.

It is too bad this place is lacking in customer care so much because having a local business focused on fans could be a brilliant business. However, the owners seem self-​focused and not customer focused. First of all, their hours are shorter than most people’s work hours, necessitating taking vacation time from work to shop there — really? Secondly, because of the short hours that don’t work for working folks, I emailed them with a simple question to see if it would be worth taking the time off to accommodate THEIR schedule. That was three weeks ago and I still have no response at all. My guess is that this is another one of the Austin businesses that thinks it is great, but will eventually fail because as Austin gets more sophisticated, this kind of business model will be left in the dust. Much as I try to shop local, this is precisely the reason that local business owners lose out to those who are more competitive (read customer oriented) and then whine about it. Onward to an online fan company that suits my schedule and will answer my questions while providing the same products at a better price!

John you might want to reconsider your business model. The above account is quite accurate. Furthermore, Mike your general manager had promised me on the phone some sort of monetary compensation/​refund for the cost of the second installation that I absorbed because I was sold a floor model fan that did not work. Never came, probably never will. What ever happen to taking care of the customer? In closing, your Unilocal reviews say it all — over 50% of them are negative! FYI, your house/​shop needs to be cleaned up — the beer bottles in the back entry way are bringing the neighborhood down.

Most awesome experience!
Who knew looking for a ceiling fan could be the most harrowing experience when doing work on a home. Out of replacing every sq. inch of flooring, countertops, sinks, paint, windows and siding in our house, ceiling fans ended up being the largest pain in the arse. Until I went to this place!
In our great quest to replace the gaudy and shiny gold, if sweet since it holds sentimental value, fan in our dining area to match our other décor while we’re having a lot of other fixtures updated, we went all over the place. We were thoroughly unimpressed at several Lowe’s and Hell Depot locations. We went to a lighting place that we found online over the weekend that a) didn’t have what we wanted, it would take too long to order, and b) what they had in stock was not great. And we are having the electrician over in 5 days.
So I told my husband I’d head to Texas Ceiling Fans on my lunch break. As loving husbands are wont to be, he said the reviews, thus far, for this place were lackluster and that he surmised, being that they’re located on W. 6^th, that they’d charge a premium. As loving wives are wont to be, I understood but didn’t let that sway my determination to find a fan before the electrician shows up this weekend! This is one of those times I’m grateful that I didn’t listen to my caring, loving, wonderful husband. hehe I say this since I’m about 93% sure he’ll read it. Don’t tell him I said that.
A sweet older gentleman shook my hand and introduced himself to me when I walked in the door. I told him what I was looking for. He showed me a few units that were perfect. One that we chose and was out of stock at aforementioned lackluster lighting place was in stock here! I ended up going with that one and it was about $ 130 less (I spent less than other places, with upgrades and got exactly what I wanted which, compared to what we’ve seen, is a bargain!). I opted for an upgraded light kit. I guess they’re not used to dealing with friendly people since they gave me a small discount.
Now, that having been said, you should check this place out JUST for the awesome vintage pieces they have! They restore fixtures from the 1800’s that are simply gorgeous and amazing! I told them that, when I move up in the world, I’m coming back for some. A previous reviewer mentioned the pricey restored fans. If you look at fans online, you might be shocked to find that the nicer units are always pricey. A restored fan that will last another 200 years deserves to be pricey. The prices on those things are not bad, considering.
As with all fans these days, you get what you pay for and you can find all sorts of price points. I am really, really happy with what I paid for today!

Be careful dealing with these folks.
I bought a $ 50 fan control there on their recommendation. It turned out to not be the right one. I took it back and was told by the manager that they would credit my credit card. After a month it was still not credited. I talked to the manager who said they would take care of it. Weeks later and still no credit. I contacted my credit card company, but they were no help.
So I am out $ 50 and no fan controller.
They appear to be a quite slipshod run organization. You can get the same products elsewhere at a lower price. If you do business with them, always get every promise they make in writing.

Hello? Helllo? HELLLOOOO?!
Wandered around for about 5 minutes before seeing a human being.
Once I found someone, they were helpful — answered some questions, gave me some catalogs.
The casablanca fan I wanted was obscenely expensive, so I left.
Glad I did, because I found it at lights fantastic for about 200 bucks cheaper.