TigerLily Acupuncture and Chinese Herb Clinic

I found Tigerlily when I was experiencing a very severe symptom cycle of ulcerative colitis. I spiraled into an extreme expression of the illness where I was unable to leave my house, was in extreme pain, could barely eat, and had little energy to move around. I lost a great deal of weight, had to quit my work, and was getting very scared about the future of the quality of my life. I began acupuncture and NRT with Doug and Vanessa at the darkest point of that experience, which was a little under a year ago. The acupuncture treatments were immediately helpful for pain and symptom management, while the NRT and nutritional formulas were little by little healing and rebuilding the weak areas of my digestive system. The process Tigerlily facilitated for me was thorough and comprehensive, and supported every stage of the healing process. Their confidence in the healing power of their approach and the reminder of my body’s capacity for healing was so encouraging, and provided the positive mental and emotional influence to keep me going through the ups and downs of my body’s process of recovery. I am so grateful to have them in my corner! I feel healthy, strong and far away from illness! I am back to my healthy weight, and I am more empowered with understanding of how to maintain my body’s health and strength. I have gone back to work and have a wonderful quality of life! Ulcerative Colitis can be so debilitating and difficult to live through… if you are out there suffering from this and can access Tigerlily, I recommend you go for it!
I have also introduced family members with various different health challenges to Tigerlily and they all have experienced significant improvement!

I have only seen Vanessa so my experience is only with her… she is AMAZING! She is extremely knowledgable, very friendly, and completely genuine. I am so glad that I took the referral from a close friend that raves about her.
I’m not sure why the reviewer that complained about Doug leaving the room was upset, in my experience that is standard, they put the needles in and then let you relax. If they stayed in the room, you wouldn’t be able to relax.

I received a lot of support and healing from this place; it has truly changed my life!

I’ve been to many acupuncturists over the years and Douglas is the most effective and attentive practitioner I have ever experienced. Douglas solved an issue that I had been suffering with for years, one that many others had tried unsuccessfully to resolve.
I have returned to Douglass many, many times. He has my utmost trust and confidence. His treatments are extremely effective and gentle. I have referred him to many of my closest friends and family.
The clinic is clean, modern and professional and reflects the expert, conscientious attitude of the entire staff.

Vanessa and Doug are wonderful practitioners. I love my weekly visits to TigerLily Wellness. They both have a great breadth of knowledge about the body systems, energy flow and natural supports for the things which come up in everyday health matters. I have been impressed with their acupuncture skills, as well as their recommendations of various supplements which can support my health. Even if I did not want piercing needles, there are many modalities Doug and Vanessa have in their skill set to help me maintain my good health. I always feel better after my appointments at TigerLily Acupuncture.

Can’t review the actual acupuncture here because they cancelled my appointment two hours before and then could only put me on a waiting list after that. I didn’t even know my appointment had been canceled until I showed up there and the receptionist told me the acupuncturist ‘had something come up’, rather unapologetically, but that she had ‘emailed and left a voice mail’ (never got any email from her). I asked how long ago she had done that and the reply was ‘a few hours ago’… checked my messages: try TWO hours. Way to waste my time on a Friday afternoon. They wanted to reschedule for the next day (Saturday, in the middle of the day), but somehow didn’t have any more appointments any Friday afternoon or Saturday after that and could only offer to put me on a long wait list. When I expressed frustration, I was given attitude as though I was supposed to inherently know that Saturdays were their busiest days. Not a good way to run a business. Not accomodating and not professional at all. Go get your acupuncture at THSU. Even the professional clinic is way cheaper than what they charge here.

I LOVE my acupuncture treatments at Tiger Lily! Both Doug and Vanessa have changed my life so profoundly, it’s really quite incredible. I’ve suffered from endometriosis for over 17 years, and though I saw several doctors, none could help me with the painful symptoms. As the years progressed the pain only got worse and occurred more often, which put tons of stress on my relationship, work, and social life. After my first appointment at Tiger Lily I could already tell a difference! The pain wasn’t completely gone but the improvement gave me hope so I continued getting treatments on a weekly basis. They suggested that I take some herbs and Chinese supplements, as well, and WOW!!! I immediately noticed that I had more energy and the daily painful symptoms were nearly nonexistent! I’ve been seeing Doug and Vanessa now for almost a year. Acupuncture manages my symptoms, since there is no cure for endometriosis, better than any drug I’ve ever tried. I sincerely can’t imagine my life without acupuncture and I’m overwhelmed with gratitude that I have these two beautiful people in my life. I’ve also had acupuncture for my acid reflux, back pain, and tennis elbow. I no longer question the power of acupuncture. Every time I come in I leave a healthier, happier, and improved person. Thank you Tiger Lily!

The people at Tigerlily are extremely warm, genuine and friendly. Acupuncture was relaxing and made me feel brighter afterwards, and the Nutrition Response Testing helped me improve my diet, leading to more energy and wellness. I finally feel like my body can relax after many years of stress… I highly recommend working with them!

I used a Groupon for my first visit with Doug, and I am so glad I found him! My main reasons for seeking treatment were allergies and skin issues. He has really helped to keep my symptoms under control. To my surprise, my neck pain has also been significantly reduced through his relaxing sessions. He genuinely cares about what he does and about the people that come into his office. They carry a great line of supplements in the office, and always have what I need in stock. His staff is friendly and very helpful, and I always feel right at home when I go for a visit. I have sent friends and family members to see him, and they have all been very satisfied and impressed with the office. I truly appreciate Doug and his staff!

I initially went in to see Vanessa on a Groupon. I have suffered from migraines for most of my life and no doctor or «drug» was able to fix them. I went in to see her once a week for about 4 weeks and I am so happy to say they are nearly gone. I have an occasionally headache– mainly when I work out too hard or life something heavy, but I no longer have the debilitating migraine that kept me inside in a dark room. I had also mentioned I had horrible acid reflux when I first when in to see her again no doctor or «drug» was able to fix it. It wasn’t my main concern since the migraines were so wretched, but she offered me some organic WHOLE FOOD supplements and within days I could eat and drink anything without getting the reflux. I have seen Doug many times too and he is very gently and they both are sooo very very passionate about what they do and treat me not just as another patient on the schedule but as a true friend that they care about. I now go in regularly for maintenance and if I do something odd– like throw my back out gardening– I call ASAP and they always take care of me. Thank you for being two wonderful people in the world and devoting your time and energy to healing others!

Even though I’ve already posted a review about TigerLily, I feel compelled to write another. This morning I went in for my normal scheduled visit. I’d been feeling under the weather when I woke up this morning, and it seemed to have gotten worse by the time I saw Doug. His candor during our appointment today, and GENUINE care for my well-​being is what brought me back to Unilocal.I wanted to again compliment what I receive there. TigerLily has become SO MUCH more than a place I go to treat my back– the very condition that led me there. TigerLily is my holistic go-​to for ANY of my health concerns. I can’t speak highly enough about Doug. Not only is he extremely passionate and effective in his work, he’s an intuitive healer. He informed me today that he’d actually been studying more about one of the issues I’m seeing him for, and provided me with awesome, empowering information. His heart and skill is behind each appointment, never faltering. I was disappointed to find a review below suggesting Doug being in this industry for money. I can’t argue my disbelief in this statement enough. That can’t be farther from the truth. If that Unilocaler’s original protocol from her original acupuncturist was truly working, you have to wonder what brought her to Doug in the first place. Sometimes, you have to feel worse to feel better. That’s part of the foundation of acupuncture; you heal and address each layer of dis-​ease in your body one layer at a time. If you’re serious about taking control of your own health and well-​being and want to see a practitioner/​healer who is as equally serious– Doug is the BEST option I’ve found yet. Additionally, in regards to his occasional double-​booking– I’ve appreciated that about him. It’s not to make additional money, it’s to accommodate the busy schedules we as patients bring to him. I’ve never felt it effect the quality of my time there. Doug sent me home with herbs for FREE today to help me feel better. That’s not someone who’s seeking money out of his patients– that’s someone seeking fulfillment of their life passion through guiding your total body health. I hope this message encourages more people to try TigerLily. It’s changed my life.

I’m leaving 3 stars only because I feel like Doug does know what he’s doing, but I can’t leave more than that because I won’t be back. I’m used to getting a personalized appointment where my accupuncturist is with me most of the time I am in the office. This is not the case with Doug. He is in and out to put the needles in and take the needles out. He double books appointments which I get– he’s trying to make the best use of his time to make the most amount of money, but this isn’t the best use of my time so I’ll go back to my accupuncturist that allots the full hour just for me and really focuses on hollistic wellness. I didn’t get a good vibe– everything made me feel like he was mainly doing acupuncture for the money. I understand people need to make a living, but I prefer not to hear my accupuncturist refer to himself as the CEO of his own company and trying to cut costs. Also, $ 60 for muscle testing seems like a bit much. Doug prescribed me 5 different standard process products even though the ones that my other accupuncturist prescribed me were working. One or some of the 5 that I purchased made me feel worse. If I want to find out what’s not working and what would work better, I have to pay another $ 60. No thank you. Lesson learned… Groupon is not good for all things. I will be going back to where I feel my best interests are taken into consideration.

Used a Groupon, which is getting to be scarier and scarier as some establishments are scheduling Groupon customers separately… not so here.
I’ll get right to the best part, the part of the story where you know these people are on your side! Aside from the neck and shoulder pain I came in for, I mentioned another condition in my medical history. Doug noticed it and told me there was another acupuncturist in town that was especially good at addressing this condition. He gave me a referal, at the risk of loosing my business. That sold me on Tiger Lily as a health provider I can trust.
Doug is really good at explaining things… and showing you how the treatment is working. Before putting in a needle he had me move my head (ouch)…he put the needle in and asked me to move again… no pain. Got to see the impact of acupuncture in action.
I’ll be back!
FYI, I posted this same review on citysearch… I’m that grateful for being treated so well, I just want to get the word out!

I’m SO glad I followed my intuition to purchase a Groupon for TigerLily and ignore my fear of needles. Vanessa is beyond amazing…

I have dealt with chronic and severe acid reflux for almost 10 years. I talked with my doctor repeatedly about the problem and was told that my body produces too much acid and thus he put me on the little purple pill. I have been on this pill for about 8 years and while it controls the acid reflux symptoms it has never cured me. My «real» doctor never seemed concerned with the fact that I had to take a pill every day seemingly for the rest of my life. I’m not a fan of pills and it never made sense to me to simply address the symptoms and never get at the root cause of the problem. After seeing a Groupon for Tigerlily and thought I should give it a shot. I was very happy with my first visit. Doug asked me questions about every aspect of my health and also took the time to fully explain the most likely cause of my acid reflux. Unlike what my «real» doctor said, Doug told me that my acid reflux is actually a cause of my body not producing enough acid to properly digest the food in my stomach. Since the food does not digest properly it does not enter the intestine and instead sits in the stomach, putrefies, and thus releases more acid and causes my body to produce more acid as well to try and digest the food. This explanation actually made sense and fit in with other symptoms I was having. I have had three visits with Doug and I no longer take the little purple pill. I am taking some whole food supplements and herbs during the transition, but these are not permanent. My acid reflux is no worse and usually better then when I was on the purple pill, but the rest of my gastrointestinal system is functioning much better. I know because I feel much better after eating and throughout the day. If you are tired of your doctor simply giving you a new pill each time you describe a symptom, I would give Doug a try. I put «real» in quotes because in three visits with Doug he has done more to make me feel better mentally and physically then my «real» doctor has managed in over 8 years. I think it’s important to find a balance that suits you, but acupuncture and Chinese medicine has been around a lot longer than modern medicine, so don’t knock it until you try it. I was skeptical at first, but no longer.

I hurt my shoulder about a month and a half ago. It was one of those muscle tears on the shoulder blade near the spine. Felt like a hot sharp knife stabbing into my back. The pain would radiate over the shoulder and down my right arm making my fingers numb. When it spasms i can’t even use my right arm at all! This was constant pain and there was no position I could take that would give me temporary relief. Needless to say, I could not sleep and the constant pain and stress from it made me nauseous. I tried all kinds of NSAIDS and even Vicodin with no relief but with stomach upsets.
After about 1 MONTH of this I could not take it anymore as I could not be productive and was clearly not getting better. A friend mentioned that he had the same injury and had good luck with acupuncture. Well, I did a quick search on here and found Doug at Tigerlilly. Desperate, I called him on Saturday morning and he managed to squeeze me in.
I am Asian by decent but have always been skeptical about this procedure and have never used it. But at this point I was desperate and was willing to try anything.
The first session with Doug was an evaluation and then treatment. He immediately told me that it was unlikely he could treat the area directly as I was spasming so bad. So he stuck some needles in my leg and my left hand/​wrist. He said that this was to balance the flow and restore the body’s Qi so the shoulder would heal itself. The room was very dark and relaxing and the meditation music helped me relax. He also had heat lamps on my feet so it was very comfortable. As long as you don’t try to move while the needles are in you, they will not hurt. :)
After about half an hour the needles were removed and he told me to turn over on my face and he would attempt to treat the shoulder. The pain in my shoulder was still there and laying on my stomach made the spams come back in a very bad way. He tried a needle in the shoulder which made me jump in pain. It was immediately removed and the process was abandoned. Doug said it was just as he thought that it would require a few sessions of indirect treatment. He was confident that I will be much better after that. I was again skeptical as I only felt minor lessening of the constant spasms after the treatment. He recommended some herbal supplements and rescheduled me for another session 3 days later.
When I got home and rested the rest of the Saturday, I started to feel a lot better. I actually fell asleep which I have been unable to do before! The spasms were now 50% less frequent and when they did occur they were 70% less severe. The pain in my shoulder was still there but was also 10% less severe. I was surprised and impressed.
Over the next 2 sessions this procedure was repeated. Each time with incremental lessening of the pain. After the 2^nd treatment the spasms stopped and I was able to use my arm again. I was so surprised that he could treat the problem without even going near the affected area! On the 4^th session, the pain was dull enough that Doug was able to treat the area directly.
Although I am not completely cured, I am 90% better than I was before meeting Doug at Tigerlilly. Doug discharged me after the 4^th session and told me to come back 2 weeks later for a followup. He gave me some advice for some exercises to do to complete the healing process and some guidelines to follow to prevent re-​occurrence of this injury.
I am a believer now. Thanks Doug.

Contrary to the previous poster, I have had a fantastic experience with Doug. After experiencing chronic shoulder and arm pain for close to a year and trying various traditional therapies, at friends and family’s urging I decided to try accupuncture (for the first time). Doug was recommended, and in just over a month’s treatment I am happy to be pain-​free and feeling better overall than I have in a long time. I have found Doug to be consistently professional, compassionate and responsive. He has a great manner, takes his time discussing all aspects of the treatment, and it is clear he invests himself in his patient’s care. I recommend Doug and TigerLily to anyone who is considering accupuncture.

2÷25÷2010 Edit «
Wow! Terrible experience dealing with Douglas. I’ve visited 7 – 8 acupuncturists in my lifetime (I travel a lot for work). Generally, either an acupuncturist takes insurance, or does not. I go to acupuncturists that do since otherwise treatments are very expensive. Only with Douglas have I ever encountered someone who «takes insurance» but then makes you pay a really high copay, above and beyond what any other insurance taking acupuncturist will charge you (4 – 5 times as much to be specific– no joke). This is his prerogative, I understand that, but the manner in which he relayed this info was very strange indeed. I was confused with the extremely high copay and asked him about it via email. He told me he saw «no rational purpose» to discount his services. As if I asked him to do so! I just thought maybe he had gotten some misinformation from my insurance company regarding my copay… and I was trying to figure out what had happened. Unfortunately, he seemed to take it personally. If you say you take insurance, take insurance. A greedy acupuncturist is a real turn off. Like I said, I’ve never encountered this jacking up the copay practice with any of the other acupuncturists I’ve visited… so if you are looking for a reasonable rate and a pleasant interaction… go elsewhere.

I met Doug and Vanessa a few years ago when I was working for an acupuncturist. My employer treating me was the only acupuncture I had experienced, so I thought it had to be uncomfortable and painful to be effective. One day Vanessa treated me, and I couldn’t believe it. I was actually laughing after my treatment, in sort of a euphoric daze. She is so gentle and considerate, and she really has an incredible empathy with her clients. There is no hard sell or pushing product on you, just genuine recommendations for herbs and treatment that will give you the best result. I would strongly urge anyone seeking alternative treatment (especially with healthcare costs through the roof) the see Vanessa, she is a true healer (with a fabulous name!).