Trotter Michael, MD

I was referred to Dr. Trotter because of a high PSA reading of 4.9. After an exam, he said I did not have prostatitis, even though he did not yet have test results. The test came in and revealed a PSA of 7.9. I spent the weekend thinking I had cancer. When Dr. Trotter finally called me, only after the urging of my treating physician, he had not even read the test results or reviewed the questions I had emailed. He wanted to do an ultrasound and biopsy right away. I researched and learned that an MRI would be non-​invasive, but Dr. Trotter wanted to do the procedure. Based on the advice of an expert in Florida (I was ready to fly there) biopsies are risky and other options should be tried. I offered to pay for the MRI but Trotter wanted a procedure. I decided to take herbs and antibiotics and retest. My PSA went back down to 1. It was prostatitis all along. Insurance paid for the tests and a portion of Dr. Trotter’s bill. I refused to pay the rest based on this terrible service and advice. He will not let this charge go and has a collection agency trying to collect the $ 179. No way I will pay this. One would think he would feel badly about the possible unnecessary procedure and poor service and let it go, but he will not.

These guys are my new urologist of choice. I was seen promptly and provided with the best medical care I could ask for in my situation. I only worked with the RN at this point, «KT». She’s outstanding.

Dr. Trotter may be an excellent urologist but I’ll never know. He is chronically late for appts and his staff thinks this is just fine, replete with a high and mighty attitude that reeks of poor customer service.

Dr. Trotter is an excellent physician. I first started seeing him several years ago when he was just starting out with this practice. I have always had a good experience with him. Dr. Trotter is friendly, informative and really cares about his patients. His office does get busy so try to make an appointment first thing in the morning or after lunch.