VIV Nails

Big fan of this place. All the ladies are always very nice and friendly and my nails always look great and last.

The last 3 manicures I got turned yellow after 24 hours. Very disappointing. Now I have to find a new nail salon.

The mani and pedi was fine, no problems, but they charged me $ 5 more for OPI nail polish, as if OPI costs $ 5 more PER APPLICATION for them?! And FYI they do NOT serve wine despite what others have said.

Late to the party but I got my first manicure ever here ! Overall I’m pretty satisfied. my only vice is that they did clip off a lot from my nails and I kind of wanted to keep the length that I had already. In the grand scheme of things it was a nonissue. I got an acrylic set in dark blue which came out to $ 13 without tip, and it was done fast and beautifully. The ladies working that night were nice enough to let my friend and I come in even when they were about to close for the day.

So granted I came in a day before a busy weekend, I still expected to be in a clean facility. For whatever reason I didn’t question the type of «bottle» they used to clean the pedicure chair tub before I entered about 10 minutes after someone just finished. Needless to say a month later I have a fungus that’s eating away at my skin and bleeds on my right foot where the manicurist nicked the ball of my right foot. Please before using this place make sure they are using the proper sanitary precautions.

My nails look fantastic and no wait to get a gel manicure. Thanks Viv for making me look good!

They are open till 8!
I recently moved her from Las Vegas and with nail salons competing for industry girls attention, you better believe they are all on point. With that said, I’v been looking for a salon with the same attributes: Open late, clean, easy to communicate with, and most of all Great at nails!
VIV nails is definitely going to be my spot! Not only is the salon amazing but I LOVE that there is a coffee shop next door! If your a drinker its BYOB but as for me, I love a good cup of Joe!
This place is small, and with a total of four spa pedi spots and three nail desks this means a little planning is in order. Okay so this isn’t your Pop in pop out spot but if you plan it right you can get ur apt time and come a little early and have a cocktail or a moon soy chai latte, and hang out.
All the ladies are very sweet and GENTLE! I don’t mind a good ass beating at the gym but when I go to a salon I want to relax and they took care of me from beginning to end!

First nail salon I visited in 78 704, years ago. Stopped coming here after one bad experience when the lady doing my nails didn’t understand a word I said and cut my nails that I had been growing out. After bad experiences down the road and mediocre work done at others near by, I gave this place another shot. So glad I did. In the past, the owner has proven to deliver great customer service and she is truly a pro. Always nice and will stay open late to fit you in. The place is clean but small so call ahead or you’ll wait longer than planned. They honor appointments. Kayla did my gel mani and it is so pretty. Very detail oriented and super nice. Moderate pricing, as they deserved a good tip.

Excellent customer service with so much attention to detail. My manicurist was gentle and very meticulous, as well as the pedicurist. They take pride in what they do and keep their salon very clean. I am so glad I discovered this place!

I have been to ViV a couple of times now.
The good things: it is super close to home and summer moon is right next door!
The not so good things: After my no chip manicure it chips after about 48 hours. Now when my other no chips have chipped, after about a week, It has been hard to peel the rest of the polish off. With the ones at ViV, I have been able to literally peel off the polish on every nail. The pedicures are good but save your money with the no chip manicure and go somewhere else.

I’d been mulling over getting a gel manicure for a while now; I hate that my first experience was at VIV Nails. My friend and I ended up here after the place down the street was booked. I selected the shellac manicure and a pedicure.
The pedicure was nothing special. Short massage, cold service, nails not shaped how I requested and my toes were basically dyed red with polish afterward. The shellac manicure was the awful. When I finally got to check out my nails in the sun I could see ripples along the sides of my nail bed and parts of my nails unpolished. To top it off, they didn’t cap the free edge of my nails so the polish started to chip about 3 days later. I thought shellac was supposed to last at least two weeks? I can’t believe I paid $ 56 for this combo.
On the plus side, it’s BYOB and they have a decent selection of polishes. However, there are far better salons in Austin.

The ladies here are awesome! I play a lot of soccer and my wife makes me go, to be honest I enjoy it now. I get coffee next door all the time and my wife wanted a manicure. I needed my toes done form the end of the soccer season and we stopped by with no appointment.
The ladies were friendly, funny, and did a great job! Viv and her girls are the best!

Nothing wrong with a good pedicure. I needed my toenails trimmed back, I had some soccer to play later in the day and wasn’t going to have time to get to my usual spot. Place was clean and pleasant, staff was friendly and professional. Had to wait 20 minutes though. There were two other people getting pedicures before us and there were several other employees visible in the place doing… well, not pedicures. But all told, a good pedicure at a good price? Yes please.

I went here last Saturday to get my nails done and I was extremely PLEASED!
I had a 10:15 appointment with my friend and we both got in on time. The chairs vibrated and were very comfortable and the water bath was exceptional. I received both a manicure and pedicure and they were great.
Probably the only thing I would say that was negative was that the lady who was doing my nails did NOT speak ANY English. But I told the girl next to me what I wanted done and she translated accordingly.

The lady who did my nails did a very nice job except I did not get what I asked for. I wanted one color as the base and a half moon as a second color– my nails were already painted that way, I just wanted to change the colors. They kept telling me yes, no problem, but when she was done I only had one color and the half moon was no color– just my actual nail.
When I told them that wasn’t what I asked for they tried to convince me that what I asked for is impossible, that you can’t have two colors together– when I mentioned that I walked in with two colors, the story changed to «you can only do that with pink– pink is the only color that works like that.» As though the color pink is made of a totally different chemical composition.
So I didn’t get what I asked for or what I wanted and no one made any move to fix it, or even offer an apology.
I won’t be returning, and anyone that wants their nails to be anything more than a basic, solid color should steer clear too.

Just when I found the most beautiful and clean nail salon I was sad to say I will not be able to return:(Viv actually did my nails and she was beatufil lady, asked me all the questions about how I’d like my nails upfront which impressed me b/​c no nail salons ever do this. I’m having to always keep an eye to make sure they aren’t giving me square nails instead of round. But she butchered my fingers:(I told her short nails all the way to the tips of my fingers and she actually gave me shorter nails than my fingertips. She also seemed to file and shave my nails 2 times more than what everyone else does and this burned parts of multiple fingers. My nails look like stubs and do not look like the way i normally get it.

Quick and friendly, they always do an amazing job here. They pay stellar attention to detail and the team at Vivs always makes sure I’m satisfied with my mani and/​or pedi. They have an ample gel/​regular color selection and I’ve never had any problems with chipping (both shellac and regular).

Does a Basic Mani/​pedi deserve basic customer service for $ 46!!!
Went on a Friday afternoon. Long 30min wait, even though I called ahead for an appt, and arrived on time.(They DIDNT serve any wine, although some reviews claimed they did-​i did see a group who brought her own bottle of champs.)
Pedi was short and quick with barely enough time in the chair to relax, so It was definitely not worth the $ 30 I paid for a «spa pedicure.»
Mani had bubbles as she painted them. While she was painting them, I asked her to fix it, and she said «it’s fine, is fine.»
Um no, I’m paying you for a service and giving a tip. Fix it!
Good selection of colors, and I’ve received many compliments on my nail color over the weekend. It’s Sunday evening, and paint is already chipping in both hands. It’s been about 48hrs total since manicure.
(I purposely didn’t even handwash dishes this weekend!)

$ 25 for a full set! Doesn’t get much better than that plus there’s a cute coffee shop next door. Everyone here is so sweet helpful and polite I’ll definitely be back

I have been going to Viv once a month for the past five years, and I am never coming back.
The biggest issue I have with the salon is that there is no respect for the customers’ time. I have had to cancel hair appointments and other plans because I would spend 2.5 hours there, and today was the last straw. I go there to pamper and treat myself, but it inevitably ends up being a stressful time. I have to bite my lip and waste a lot of energy to stay calm while I am kept waiting, and waiting, and waiting.
I stopped making appointments. It’s like that Seinfeld episode with the car reservation. «If you understood the concept, I would have a car.» It doesn’t matter if I call ahead or not. I am always waiting. I have tried time and time again to sympathize with the owner but, at the end of the day, I go there and spend money. Why should I be the one making accommodations? Why is it that I, a regular customer, never get any type of preference? So much for loyalty.
Now, the nails. The gel chips after 7 days. The pedicure leaves you with the same rough heels you walk in with. My toe is pounding right now from the huge piece of skin being torn out of it. The nail job is expensive but is not worth it because it doesn’t last. The only thing that’s decent is the eyebrow wax, but that’s hardly worth all the stress.
So now, it’s Sunday evening, and I have to scramble to finish up in whatever time I have left the errands I have to do and get ready for Monday. So much for a «ritual,» or relaxation. I am stressed, annoyed, and disappointed, and I am realizing that this has become a regular feeling.
Honestly, I should have stopped going there a long time ago. Time to find my nails a new home.