Was forced to go here because cvs was out of a small can of butane. The old lady with glasses needs to understand she isn’t a lawyer and does not in fact understand the law. You only need an ID to drive not to exist. Don’t tell people that they are«on a roll today» cuz they don’t have ID. I don’t need it. You are a Walgreens employee. Just take my money and put it in the cash register.
Amanda P.
Évaluation du lieu : 1 Round Rock, TX
Rude pharmacy staff! The pharmacist is a complete train wreck! She and her group of ‘Mean Girl’ pharmacy staff acted like I was an inconvenience to fill my script! Isn’t that what they do? After waiting nearly an hour I go to see the status of my prescription and am told in a cold manner that it has, in fact, only been 30 min and then turned and walked off. This is at 11 am on Friday,(when most people are at work and there’s two people in the store)! About 15 min later I am called to the counter. During my consultation, I am asked, «Have you taken this medication before?» I reply yes and she rolls her eyes at me and walks away in a hurry! No have a nice day, no take care, nothing. I know people get frustrated and busy, but INTEGRITY and SINCERITYAREEVERYTHING! I don’t care who you are, a doctor, pharmacist, or the Governor of Texas, when you’re in the service industry, it’s all how you treat a person that matters! I definitely won’t be using this pharmacy again! I love Walgreens and all the other staff was amazing, but they lost me as a pharmacy patient for being jerks!
Jessica V.
Évaluation du lieu : 1 Austin, TX
The WORST customer service. A worker, who was completely rude(nonetheless overworked but let’s have a little lesson in proper customer service), accused my dr of sending an rx at 810 when my appointment was at 5pm. Totally unsympathetic and took NOTE accountability for being behind. Dr called in two different rx at 5pm and wasn’t ready until 8. Only got one rx after waiting in line 20 minutes then called back to ask about other one and he told me there was only one. After double checking he said it would be another 30 minutes. It’s one thing to have a back up of orders and another for what I dealt with, let alone his dismissive nature and inability to help with the issue. He couldn’t hang up fast enough. do not bring business here!!! Will be switching to another pharmacy.
T p.
Évaluation du lieu : 1 Austin, TX
STAYAWAY!!! Had a very bad experience at this walgreens in Photo Department. The associate who handled my situation posted a very bad review online for my business and called me names and insulted me and my business even though he never used my business for anything. I wore by work shirt when I was picking up pictures that they screwed up for my 1 yr old baby. Thats how this associate knew where I worked. If walgreens does not remove that post they will face legal action for DEFAMATION.
Katie S.
Évaluation du lieu : 2 Austin, TX
The store itself is very convenient and the staff is super helpful! However, the pharmacy staff is VERY rude and condescending. One time, they even accused me of forging a prescription. They come off very uncaring and irritated by customer questions/inquiries. I would recommend the CVS across the street, just for the sake of having smiling faces and genuine attitudes toward the customers. They are very eager and willing to help customers, they remember your name, and take a genuine interest in your medical issues and make recommendations for additional remedies!
Jessica J.
Évaluation du lieu : 5 Austin, TX
The store hours listed above are wrong. On weekdays this Walgreens is open until midnight, and thank goodness! Came here to get supplies for tattoo aftercare at 11 pm and the employees were super friendly and helpful, as always. I also really like the fact that this Walgreens is right down the street from where I live. :)
Charlette P.
Évaluation du lieu : 1 Round Rock, TX
Bad customer service, long wait to check out and it’s because no one pays attention. No line and you still can’t get get in and out. Boo, go across the street to CVS. I did and I haven’t been back to Walgreens since.
Sundra L.
Évaluation du lieu : 3 Austin, TX
I go there regularly because its right up the street from work. No real problems. It does take a while to fill Rx’s but no worse than other pharmacies. No problems with inaccuracies. I like the text to let me know when the Rx is ready. The text comes through instantly, sometimes a few seconds before they call me over the in-store announcing.
Randell N.
Évaluation du lieu : 1 Cedar Park, TX
Worst ever. Never got a single prescript right. Not one! Then when I asked for my unfilled scripts to take somewhere else, they would not give to me. Mr. Ward is the worst. Smartass was making faces until he realized he was on video. actually filled prescripts wrong three times. Calling ahead didn’t help. They would tell you everything was ready and when you get there, nothing is ready. Control board will have some fun. They don’t want your business. Go anywhere but here. Life should not be this hard.
David W.
Évaluation du lieu : 3 Austin, TX
No worse than any other Walgreens location. Not bad.