Walmart

It appears that this Wal-​Mart is slated to close on January 28, 2016.

Love this Walmart, so weird to really like a giant chain store like this. This location is a little secret and it’s never crowded like all the other ones except for Black Friday. There is plenty of parking and the store is always cleaned. I won’t go to other Walmarts anymore because they are so terrible compared to this one.
** Google has it marked as Closed, but it doesn’t actually close until January 28, 2016. The whole store is on sale right now, 25% off everything except for Alcohol and Cigarettes. All sales are final, no returns, refunds. In addition, they clearly are not taking returns either, and no longer selling propane.

My issue is with site to store I had to drive all the way from north Austin because the email said my order was ready. Drove out here and found out my order only had one piece and due to increased deliveries I wasn’t going to receive 90% of my order until December 30^th. This experience is why I know I shouldn’t deal with this corporation, this is my second time using
and all it has done is increase confusion with orders and waste your time in a place you don’t want to be. It took 25 minutes to get help, 15 minutes for the guy to help the two customers in front of me and another 20 minutes to figure out where my order was.

This place has such poor customer service that I dread if I ever have to go into this store for something. Most of the employees are either no where to be seen or standing around talking to one another. God forbid if you interrupt their chatting to ask for help with something! You will not get a smile or a how can I help? You will get an annoyed look like, ughh. why are you bothering me? I have waited awhile, years in fact, to post this, because i wanted to give this store an honest chance and just thought it was a fluke a few times. But no, it has happened every time I have gone to this store and needed assistance finding an item or something of that nature. My last straw was the tall old guy who works in the outdoor Christmas lighting department being rude to people and myself today. I particurally did not like the way he was talking to a black gentleman as I was standing there. After seeing that, I put all my Christmas lights back on the shelf and headed over to Target. I hope management sees this and will some day give the staff here a lesson in customer service. I might try the store again in a year or so, but for now, its just not worth the frustration and the attitude.

It’s Wal-mart…but it’s very well kept and the employees were friendly and willing to help. There’s not too much traffic in the store which is nice because I’m not a huge fan of people. If it was closer I’d by all means come to this Wal-​mart.

Walmart is always bad. It is worth the extra dollar to go to Target, or shop on Amazon.
At Walmart you are always ignored and usually treated with contempt.

Yeah… I know it’s Wal-​Mart. I don’t expect TOO much, it’s a huge store and it’s hard to run these things. On the plus side, it’s one of the less trafficked stores, and it’s hidden off the main road so it’s not a big-​box eyesore. However, it’s amazingly hard to find anything (or anyone!) in this store. And it has hands-​down the slowest cashiers I’ve yet seen at a Wal-​Mart. That’s my experience with a half-​dozen individual transactions here over the months. Always cheap, but always slooooow.
YMMV.

By far the worst customer service from DOUGLAS a night shift employee with the worst attitude. DOUGLAS the cashier ID me then refused to sell wine which was actually sparkling apple cider. Then considered to talk to me in a rude tone. Then after everything was in my cart he refused the whole transaction and called me a fraud embarassing me infront of the whole line of people that had backed up behind me. I asked him to call his manager. He called her then decided to hang up. Stating his manger hung up on him. I recently got married and changed my last name. My husband sent me out on a grocery run to use his card. Both last names on the card and my ID matched. I will never go to this Walmart again as long as this employee still works there.

The absolute WORST customer service. I don’t know if it’s just because they have maybe 5 people working there at any given time or what, but of the handful of times I have been there and the 8 times I have called, I have NEVER been able to get someone to help me without having to wait an average of 15 minutes (no exaggeration).

I came here just to say if you ever visit this store employees are friendly and you can look for Antonio, he has the answer for every question, very friendly and helpful.

Had to come to this Walmart because the one by my house did not have the tire I needed that was under warranty. Nice guys but couldn’t find me in the computer until I called «my» Walmart and they showed them what to do. Long story short I ended up taking 3.5 hours to change a tire. If it had not been under warranty there is no way I would go back. Walmart Four Points for the fail.

Worst Walmart I have ever been to!!! There is a cashier named robert, who is the rudest cashier I have ever experienced. I live close to the store and go in almost every night. I get harassed for trying to buy 2 packs of cigarettes for my self, and this moron says he can’t sell them to me cause I might be buying them for some one else!!! What the hell, I’m over 21 with a valid ID!!! He told me I should try HEB down the road!!! Well I will be going to HEB FROM NOW ON!!! This moron is on a power trip, and taking it out on customers!!! If Walmart wants to not lose business they should let him go!!! Btw this store is always a mess and the only checkout lane is on the opposite side of the store, they don’t even keep the self checkouts opened past 11…

This walmart is very poorly managed. They have one key for spray paint they can never find it. They look all over for it customers wait and wait. Finally 20 min later the local tge associate he is furthest from that dept. Every tine its the same story. many areas are never re stocked paint in art dept shelves have not been restocked with acrylics tube paint since holidays. dont shop here.

The fish tanks are so filthy on the inside they are appalling. They have NO business selling fish or any other live pet.

I never thought I would be writing a review for a walmart but I think it’s needed. I normally do not shop at walmart but after moving right next door I find myself here at least once a week. My boyfriend and I usually end up going late at night and there is never anyone in the store which makes shopping so much faster and easier. There is usually not too many employees to be found but honestly I’ve never needed any help. It is always very organized and everything I need is always easily found. The layout is a little weird but I got it down quickly. Employees are always very polite, I have never had any issues. I do really wish they would shut down their fish department though :(I keep aquariums at home and it makes me sad walking through that isle. The algae problems are terrible, most of their fish are sick and at least half are dead or dying every time we come in. I have never seen any employees working that area and if I ever do I would really like to educate them, even if they don’t use the knowledge. That is my only complaint

The pharmacy at this store is Top Notch, by far the best pharmacy I have used in a long time. Helpful friendly people.

Nice location, good selection of the items that you’re looking for, store is well organized but you can absolutely forget getting any help whatsoever in the store.
Two weeks before Christmas the video game area has been abandoned for the last 45 minutes. I’m here to spend $ 1000 but if I have to wait any longer another retailer is going to get the business.
It is counterintuitive that the store would be so barren with help and support during a big holiday shopping weekend. When I called the store and ask them if they can get somebody back here, the lady that answered the phone was extremely rude.
Staff this place up!!!

Anyone who knows me is probably assuming this reveiew is surely a mistake. I will be the first to tell you I HATE WAL MART. I only shop here when it is a necessity. In fact, the last time I shopped at this particular wal mart, a woman working in the Garden Center actually growled at me when I asked her where solar lights would be.
This is a five start review for the employees of the Wal Mart Tire and Lube Center. They are friendly, and efficent, and actually seemed to care.
My battery died on my car in the freezing cold pouring down rain the other day. I jumped the car and drove it to Wal Mart and was on my way in less than 20 minutes. I wasn’t even late to work.
Thank you Wal Mart Tire and Lube employees, for your friendly, fast, and efficient service. You are awesome!

I mean… it’s a Walmart. BUT, I have been to several different types. My experiences here are by far not the worst as far as Walmarts go.
At this particular store:
Pros–
Employees are friendly and helpful
They have an aquarium fish department
The store is relatively clean
Not as tiny as some other Austin «Super Centers» I’ve been to
NO wait at return counter-​that is a FIRST!
Cons–
Store layout is confusing-can’t find anything so takes forever
They don’t carry a lot of items other Walmarts do (e.g, certain home cleaning products, etc.)
Meat selection is very limited; don’t usually buy meat from Walmart but occasionally will if I’m there out of convenience
Pretty much it. Nothing exciting. It doesn’t suck, but it’s not an upscale Walmart either (yup, they have them; the one in west Plano (Dallas) is awesome!).
Having said all that, I’ve never bought a cactus from there. lmao! See Theresa F. I don’t think she had the same experience I did. :)

Stealthmart.
This Walmart is so far back in the woods, people from Arkansas go here to decompress. And, like the Ozarks, it is mostly uninhabited. I counted perhaps thirty cars in their parking lot on a recent weekday morning.
I would highly recommend this store if you don’t want the neighbors or your Unilocal friends to see you shopping at Walmart. Unfortunately, I can’t do that, because you can’t reliably shop here. Yes, I call this Stealthmart for yet another reason.
This was the only store in town that had an item shown as «In Stock» on the Wizard of Walton’s World Wide Website that was, at best, marked as «Limited Stock» at other area stores. Certainly they’d have at least one, right?
Not a chance. No demo, not even so much as a shelf tag. Forget about asking for assistance. Every time I made eye contact with an associate, they ran the other way. Customer service FAIL.
Thanks for the extra 23.4 miles I drove to find out you can’t count worth duck. Maybe you should go back to relying on your fingers and toes and give up that fancy data warehouse you obviously can’t manage properly.
Just remember, Wally, Yotta bytes.