I made my reservation long in advance since there were lots of events in the area and I knew that the hotels in the area were going to be booked full. I showed up just before midnight only to find my hotel room had been given away to someone else. When I asked why i was told my credit card used to make the reservation was invalid. The same credit card I used to make reservations at two other hotels that same weekend. The same credit card I used to pay for the hotel that I found(an hour away) for that night. The family that came in behind me paid for their room in advance and the hotel gave away their room to someone else, too. Seems to me that they realized they could give away peoples’ reserved rooms and charge more money for them that what we reserved them for. I tried contacting Choice Hotels customer service and the reply I got was that they«must defer [me] to the hotel for their response.» So in other words they don’t care about their long time customers enough to help them when a problem arises
Christine G.
Évaluation du lieu : 4 Fairfield, CA
I had attempted to stay at the Best Western, however, they were full with a rude front clerk. I went here and the woman at the counter was very polite and friendly. The room was very nice and well decorated. The beds were comfortable and the room was clean. We were in a nonsmoking room, which smelled like a nonsmoking room, however, the hallway did smell of smoke. There is free Wi-Fi and a free breakfast. The price was very reasonable also. We would definitely stay here again.
Scott B.
Évaluation du lieu : 1 Las Vegas, NV
Place smells of smoke and beware of the lady running the place, ran my credit card for what was supposed to be a $ 10 pet fee, 3 days later the charge cleared for another room charge. Had a bad feeling when she swiped the card, glad I watched my credit card statement, who knows how many times she has gotten away with it.
Heather T.
Évaluation du lieu : 3 Salisbury, MD
Great rate for an overnight stay $ 75. Room was basic, staff friendly, breakfast fine. The negatives: awful bed. Super soft and sloppy. We barely slept. Plus, thin walls and noisy.
Janet W.
Évaluation du lieu : 4 Brooklyn, NY
This was a good hotel and I would stay here again. I have to admit we had a very brief stay as we rolled in around 11 pm and left around 8 am, but it was clean, bright, had a comfortable bed, and offered breakfast. It was odd that they had sausage and no eggs, but they also had waffles, yogurt, cereal, fruit, etc.