Save your money and go elsewhere — anywhere else would be better. A reputable business that specializes in ONE thing should be staffed with professionals who all know what they’re doing. Unfortunately, here you play Russian Roulette with your eyebrows. My first visit there left me with amazing, natural looking, well-shaped eyebrows. I felt so good that I even pre-purchased a package. BIG mistake. My third and LAST visit there left me with a big patch in one eyebrow that was slowly revealed once the tint had faded. So basically the technician was aware of the hole that she had left and covered it up with dye! So now I have to use a pencil to cover the bald patch in one eyebrow, which defeats the whole purpose of going to an eyebrow design place. And I have to wait and hope my eyebrow grows back. Buyer beware!