Public Storage

Public storage located on 2940 né 18^th street aventura fl 33 180. I must say PEGGY and LA TOY IA !!! ARE amazing. Customer service, savings, and more. A+ all across the board. Over all, they are very helpful, fun, and great to be around. I wish all businesses would hire more humble employees such as them.

I am updating my review to reflect my past experience with this business location:
This is my complaint regarding the inferior quality of your online payment system & the lack of quality customer service from your staff at:
My so called «auto-​payment» constantly disappears & I am inconvenienced to set it up again.
It seems like a scam to me to have the auto-​payments disappear and charge late fees!
When I try to call them (this location), they do not answer nor do they return my messages.
I have to drive our here to find someone.
They say the return everyone’s call at the end of the day… Yet my calls somehow disappeared.
Their explanation is their system tries the payment once, and if that fails, it deletes the auto-​payment.
This is the only business that my auto-​payments fail!
The phone, cable, electrical, cellular, school etc etc all seem to work out just fine.

I am moving and my new apartment isn’t ready yet so I needed to rent storage for a while until I move. Kennisha went above and beyond to answer all of my questions and satisfy all of my requests. She was so professional and a pleasure to work with.

I am pretty sure that the other two 5 star reviews are plants. This place is clean, but that’s where it all ends! Not only do they charge a fortune to store there, but they will raise your rates substantially on every anniversary. Try to talk to someone in upper management about it, and you will be run in circles and never get a phone call returned. District managers should be ashamed of their communication skills in terms of returning customers phone calls.