Saks Off 5th

Reviews for the place are spot on, the customer service is terrible. Nobody will offer to help you and even if you walk up to the register with something to buy they will still take their sweet time to ring up your goods.

I agree with the other reviews. I figured it would be a little messy, but boy is that an understatement. Sizes are everywhere. The labels on the racks do not mean anything. I found about 3 dresses I liked and after examining them, they were all ripped or stained. It was frustrating since finding them was a challenge. NO ONE tries to help you. The men’s section was not any better. They do have a decent selection of men’s dress clothes, but you need to have a lot of time and patience to find anything. The prices are OK for certain things. Nordstrom Rack’s prices are so much better. Nordstrom Rack is also clean and organized. It was so odd to see clothes $ 500+, thrown around on dirty racks and destroyed like it was a thrift store.

This location was all over the place– mostly places I didn’t like, but it wasn’t the worst place I’ve ever been.
The front half of the store was great; everything was nice and neat, easy to read signs, but the further you go you feel like you’re walking into someone’s closet.
As you go further back through the department there are clothes everywhere. The racks are not easy to read– which is clearance and which isn’t?
What bothered me is that no one offered to help the entire time I was there. Nothing about what I was looking for. Honestly, I would have purchased more if asked because I did have questions.
Instead, what I saw was three associates hanging out, joshing around at the register located in the men’s area. I hung around because I wasn’t sure if I could get waited on there, but I must have worn my invisibility cloak because they didn’t see me. Annoyed, I found another register.
Get your comfy shoes on because you’re going to stand in line for awhile before you get checked out.
The girl at the register was friendly but didn’t make up for the overall experience. Would I go back, probably not– at least to that location.
I love to outlet shop but I have had better service at the Salvation Army.

Riesen Laden von richtigen Schnäppchen kann wohl im Einzelfall reden;))
da ich die Markenpreise nicht so kenne, weiß ich nicht ob es auch stimmt50−60−70% steht hier.
Leider war was ich gut fand teuer:
Also 2.600 Dollar auf 1.300, ok aber das ist wie Schlussverkauf und ist es von diesem Jahr?
Hier ist es ohne ernsthafte Hilfe von Personal, daher
Es liegt in der Pampa-​Bitte nur wer da vorbei fährt besuchen

this DISGUSTING PLACE! As I was trying to find a suit for my husband (for his sisters wedding) I had no choice but to take my 3 young kids shopping with us, a VERY RUDE worker yelled at my 2 year old and told me to get a babysitter next time I go shopping. That was extremely unprofessional of her and absolutely uncalled for: will NEVER walk into that place again! I hope they go out of business soon and open something nicer there!

Love this store during their sale promos! Sometimes it’s hit-​or-​miss with the customer service, but all in all, they do the best they can considering the huge location with tons of merchandise! They have great prices in my opinion, considering they are only selling designer merchandise. If you spend the time to actually look at their sales racks, they are priced right. Sign up for email alerts for extra discounts.

Absolutely horrible customer service or none existence of such, gross fitting rooms and crazy lines at the check out… Considering the prices, not what I expected

For an outlet store. prices are still high here. I originally came in to see their selection of premium jeans which fits my 5’10″ frame. After not finding what I wanted I decided to look around the store. I wasn’t able to find anything that fits my taste. After shopping in this store I found that Nordstrom Rack is a little better when it comes to clothing and discount pricing.

They haven’t gotten any better in the customer satisfaction business since dec review. Friday my hubby and I bought around $ 500 worth of merchandise. some which I returned today (we’d) with the receipt… no problem until I walked around the store and realized that some things I bought at 30 off we’re now 40 off. I went back to the register with my receipt and was told they don’t do price adjust which I now remembered is why I closed my Saks account! So… I go back and find the same items. purchase them at 40 off and hand it back to her to return with my 30 off receipt and she wouldn’t do it… because she knows I’m using my old receipt not the one I just purchased with. After a lengthy argument with the manager Emma. I tell her I’m going home to get my clothes and I’ll be back… I walked out beyond fuming sat in my car for 3 minutes calmed down and went back with a Nordstrom bag the receipt from Friday and they returned it… told them I live right across the street… SERIOUSLY they made me do all that for what… JERKS… and by the way when I asked the manager for her name and number meaning sales number so I could report her… she gives me her phone number… that’s a really bright one!
Good luck Aventura off fifth. you’ll need it her if that’s how you treat your customers!!!

This review is strictly for the manager Amber. I have never encountered such horrible customer service and this experience reminds me again why I do not shop at these discount outlet stores.
I bought a pair of Christian Louboutin crystal heels on sale. When I was at checkout I asked for a dust bag or box since these are expensive shoes (retail over $ 2k and I was buying them for $ 650). Anyway the salesperson couldn’t find the box so the poor woman handed me her own plain white shoe box to hold the shoes in. I took them home and after trying them on again realized the size is too small and I wouldn’t be able to walk in them. (I knew this from the beginning but still had high hopes).
I brought them back to return and this is where I will never shop at this store again and I hope Amber gets fired. I brought in the shoes without the box, using MY OWN Louboutin dust bags from another pair I purchased from Neimans. The salesperson told me I couldn’t return the shoes and called the manager. Well Amber came and told me that she could not return the shoes without the box. I explained that the salesperson handed me just a plain white box and not a saks box. No box. No returns. Ok so then I drove all the way home (30 mins) to pick up the white box.
Upon my return to the store Amber told me my shoes were worn and I could not return them. Granted an hour ago she told me all I needed was the box. Well I don’t think trying on the shoes ON CARPET constitutes as worn shoes. So I asked her if she was familiar with Louboutins and that if I had worn them the red soles would have been scratched off.
Amber replies with: yes I’m familiar with LOO-​BOO-​TINS and these look worn. Unable to keep my cool any longer I told her that clearly she is not, as they are pronounced LOU-​BOU-​TAN and the bottoms were flawless not even a single mark.
The best part was when this little old lady behind me goes, ma’m I don’t believe she wore those shoes because the soles would have rubbed off to which Amber responds, excuse me do you work here or do I. I have never ever been treated like this especially by a manager. I think she realized her mistake because she took the shoes back as a «courtesy 1 time return». Unbelievable. She doesn’t deserve to have her job and I will never shop here again.