I have to update my review. I gave them 5 stars the first time but it was from one of the barbers covering for the local barber. When I went the second time I didn’t get anywhere near the experience. The gentleman was very nice but he also seemed rushed and wanted to devote his time to his«regulars». I asked him if he could really quickly trim my sideburns and he said he didn’t have time; yet he was joking and laughing with his regular client that was waiting. To summarize, I felt like he would rather be taking care of someone else rather than me. I will make sure next time I schedule an appointment I make sure they can accommodate exactly what I am there for.
Joie S.
Évaluation du lieu : 1 Miami, FL
If I could give this location a zero I would. My husband had an appointment at this location which took him two hours to get to in rush hour traffic from Miami. The barber and manager refused to service him and uphold his shaving appointment because the barber was scheduled to leave. How can a store make an appointment for the same time a barber is scheduled to leave? My husband explained he had an appointment and left Miami two hours in advance to get there on time. The response from the manager«when a barber’s day is done, it’s done». How professional is that? This comes after my husband had an appointment at the Dadeland location, which the employee had scheduled for when their barber was off. Aventura, get your act together and provide some customer service. There are plenty of instances when the customer is not right, in this case YOU were beyond wrong!!!
Dan C.
Évaluation du lieu : 1 Miramar, FL
I will review this based on my experience asking a question and buying. I came in looking for a razor that is good for lines, especially under my nose. I’ve been using cheap disposables and they’ve been doing a good job except that the shave is not so close. The salesman introduced me to the straight razors and told me that is the best thing for that. I agree it is but he did not go into the difficulty and danger of using them. After three shaves with this $ 55 straight razor, I’m getting the worse shave ever. I have cut my face badly and I’ve decided that the precision is not worth the risk. I hope I can return this product and get my money back.
Juan Ed C.
Évaluation du lieu : 1 Los Angeles, CA
I WOULDNEVERGOBACKTHERE. I scheduled a beard trimming for my wedding. They said they had a part that was missing for their chair but that Wednesday they would be ready. They were not ready and didn’t notify me until I arrived. They also said that my appointment was not on the schedule. With everything going on for the wedding and all the stress, this was the last thing I needed. I WOULDNEVERGOBACKTHERE.
Ian T.
Évaluation du lieu : 4 Miami, FL
High-end version of an old school style straight razor shave, complete with hot towel, hot shaving cream and a barber that looks like he walked off the set of Goodfellas. My wife originally got this for me, and I was a bit skeptical, not being a «spa guy» — but it was definitely a cool experience, and relaxing(quite a feat considering it involves a straight razor near your neck). The results, baby-smooth shave and sharp edges on the beard, are also better than most people could get on their own. It’s a bit pricey to get the Royal Shave, particularly when you factor-in the tip, but its something I now plan to do as an occasional thing. So if you every once in a while want to feel like you’re in a Sinatra or Dean Martin movie(complete with standards and rat pack music on the sound system) it’s worth doing.