Mandarin

Should have checked online before just going. I did not find the staff rude or unfriendly just the food to be very uneventful and bland. I love a good noodle soup and I thought it was pretty hard to get wrong but I think they forgot to had the flavor it was boiled water with veggies and various meat pieces. The shrimp needed to be deveined. Side of rice was just dumped on a paper plate. Ended up spending like 13 $ for soup steamed rice and a can of coke. Was really disappointed in this meal. I will go back and give them another shot with something else but so far this is not looking good

Person behind the counter rolls her eyes when you order (she’s a teenage daughter of an owner maybe), like she’s doing you a favor, because she would rather play on her phone which she goes right back to after she takes your order. The food takes forever even when it isn’t busy, front and what you can see of the back is dirty, and after all that, food is terrible.
See photo of my «pepper steak» which was 90% onions (the cheapest ingredient), 5% peppers and 5% beef. Sauce had no flavor, either. Fried rice likely not even made on site, but purchased as a fried rice mix. Save your money. AVON NEEDS a decent Chinese place, and I’m sure the only reason this place is still open is because there is literally no competition within 10 – 15 minutes.

Ordered my dinner asked for crab ragoon got home and got fried beef wonton. Called back and wanted a future credit was told I could get half off my crab next time. We were not happy with that at all then the lady said we will make it now If you come and get it. Just poor customer service and the beef wonton was burnt and tasted terrible. This business is just going down hill.

I am updating my review because they finally added the straw that broke the camel’s back. The customer service by the daughter who answers the phone is terrible. She is a rude sassy person who obviously hates being there and is probably forced to work because of her parents make her. I called because they got the wrong order and gave us fried pork wontons (which were overly burnt) instead of crab Rangoon that we ordered. I called to let them know and was not mean about it as I know mistakes are made and the daughter accused my wife of ordering the wrong thing when we did not even know that fried pork wontons even existed and did not order them. She was like okay well you order the wrong thing and acted like she was not going to do anything. I asked if they could either replace them today in which I would have to drive back and I don’t live very close or if they can just give me a credit for the future it would be preferred because we have a newborn and I didn’t feel like driving back. The daughter put me on hold and said the best they would do is give half off. I therefore drove that day to get a replacement. I received no apology and nothing for having to drive back. I will therefore never come back here and hope this place loses enough business that they go under. The quality has gone down dramatically (they burn the egg rolls over half the time), their prices keep going up, and their service was always terrible. If they check the reviews here you can see the reviews are trending worse with time.

No flavor, not clean, and not trying to get better. Avon deserves a better Chinese place than this. I am totally mystified how anyone could give this place more than two stars on their best day. Go anywhere else.

Décor — This eatery is mainly designed for take out. They do have a couple of tables, but they weren’t clean.
Service — The waitress/​cashier/​cook was polite, when taking my order. However her co-​worker, who was next to her, was on the phone and made loud remarks throughout my time there.
Food — I ordered one of the tofu dishes. I was extremely disappointed with all aspects of the dish. The tofu had a tough outer exterior, like it had been fried and stored for a day or two. The sauce had a very fermented bean taste, which didn’t compliment the tofu or the vegetables. Lastly, the rice had an odd odor, when tasted by itself.
Overall — Feels and tastes like a low-​end chinese take-​out. I won’t be visiting here again.

Good food, terrible terrible customer service on the phone. You basically have to do their job for them. The delivery person delivered the food to the wrong hotel because they failed to ask which one. There was no thank you or goodbye when hanging up, and the lady needs a little training on phone etiquette. Again, food is good for what it is but the service makes it a bad experience, at least for delivery.

Tried Mandarin again after a couple years, and things have improved greatly. Their pot stickers appear to house-​made and are very good. Lo Mein was good too, as was their Hot and Spicy Beef. One oddity — their Cashew Chicken comes with pieces of deep fried chicken, which I’ve never had but was still pretty good.

If you want good Chinese and friendly service, go to Little Hong Kong in North Ridgeville. As far as Mandarin is concerned, ordered sweet and sour chicken… all breading, little chicken. Ordered cashew chicken, chicken and cashews burnt… not edible. The garlic chicken is tasty and spicy but 1 good entrée out of 3 is not good. And why are the employees so rude and indifferent? I really want to like Mandarin because it is close to my home but the quality of food and service are deteriorating.

Grabbed some take-​out on a Monday night. It was after 8:00, so the place wasn’t busy (as expected). I noticed as I walked in that there was a table with dirty dishes, etc… only one other customer waiting on an order, and a young girl watching her iPad who was working the register. Not sure why no one had cleaned up the table with the place not terribly busy, but I was hoping the food would be good regardless.
Nope. I should’ve heeded more attention to the red flags I observed on my way in. I ordered the General Tso’s w/​white meat and an egg roll. The «chicken» was pathetically over-​breaded, and the pieces of meat inside were tiny. The egg roll was overdone. A complete disaster of a meal.
Still looking for a good Chinese restaurant in the Avon area…

Their delivery is awful– they said on the phone it would take 15 – 20 minutes and an hour and a half later they still had not come! This seems to happen every time I order from them– tip– go somewhere else

I wish I could give lower then a star. I called this restaurant 5 times and each time the lady would say yes they deliver and she would get my order then tells me to hold and hangs up! Never even getting my address! Horrible service.
Then because I was tired of them doing the hang up game on me, I went to the restaurant. They acted like their phone orders were not important. So when I asked to speak to the manager, they said they weren’t around.
I ordered my food to at least hoping the food would be decent for their lack of service. I was wrong. –3 stars.

Not bad. This was my 1^st and only experience with this place. It was mediocre. I ordered the hot and spicy chicken and it was okay, but nothing to get excited about. If you’re in the mood for some Chinese and happen to be passing by, give it a shot. Just don’t expect it to be your new favorite Chinese take out spot.

I drove an extra five minutes to this restaurant for takeout, because of the positive Unilocal reviews. I regret having done so. One dish, Szechuan chicken, was fine. But the other, cashew chicken, tasted as if it had been cooked in old oil. It was very heavy and greasy. Overall, the food was below average for Chinese takeout.

All-​round, excellent takeout! The dishes are very well-​prepared and the boxes are full of what you may order; no skimping. The quality of the food is like that of sit-​down restaurants and the service was spot-​on. Without a doubt, I can definitely say that I’ll be carrying out again.

Great delivery service! Yay! We had the chicken fried rice. Spicy & sesame chicken! Will definitely order again!

I moved my office to Avon (until I then moved my office to Akron) and I order take out I would say on average at least once a month from them now, but it seems like once every two weeks; but I can go on a run of every day sometimes for a couple days. In the harshest winter of this year they were still delivering to my home in Avon which I really appreciated. The food has always been great. And its clearly great quality and I have never had a bad dish. The menu is big too. You can get deliver in a pretty big local area but you can always pick up too. Its not a place for a sit down dinner really but you can sit if you needed to. Its at one of the entrances to Avon Commons (near 83 and I –90 or 83 and Detroit Rd.) so you can order and pick up on the way home from shopping and its close to other shopping (Marks), and drug stores (CVS) and banks (First Merit; Huntington; Key); plus others one more block away. This has replaced China Wok as my go to Chinese place but because I don’t work in the Chinese Wok (Westlake) area anymore physically.

DO NOT EAT HERE! I know someone who recently has been hospitalized because of salmonila poisoning from this restaurant. HORRIBLE place to eat!

Cheap, huge portions, fast, and pretty darn yummy.

Very good takeout! The ingredients are vey fresh and the dishes well prepared. AND, they don’t skimp– you will not get a box full of bok choy and onions with one lonely little cocktail shrimp!
The staff is polite, friendly and helpful.
Anything labeled spicy will be mildly spiced, so if you want hot, ask for it.