Menards

This is now the closet Mendards for us since they closed the North High School Road location. Rarely do we not find what we need and if we don’t they check if in stock at other Menard stores. They are also great ordering and delivering to the store. We’ve order lights, cabinets, flooring and windows all with incident.
It is a very busy location but the staff is very helpful and friendly. Seasonal items usually have extra staff when necessary. They also have a wide variety of hardware. Automotive fastners, gate hardware, various pins and couplings that other places don’t carry. Lumber prices are terrific when on sale.
Sprecher Root Beer is one of my husband’s favorite root beers and his go to especially during football season. This is the only store we can find it. It’s made in Wisconsin and Menards home office is in Wisconsin so must be a relationship here.
All in all, we visit often, like the store and wish they’d open a closer store inside 465 to replace old store.

Excellent service from the guys in flooring department. Answered all our questions and saved us $$$

Not much to say here… huge store and for those that are not real advanced in the home improvement world, sort of overwhelming.
Folks to advise are hard to find, but no worse than any other of the big name stores.
Cashiers were nice though and a few bargains were scored, yay me…

Any veteran of home improvement should know what to expect from Menards vs. other home improvement stores — they have a great prices, but lack the knowledgeable employees that the other stores have. If I know exactly what I need for my next home project I head to Menards. If I have any questions about what fittings I need, what type of caulk to use, or the best size lumber for a job I head elsewhere.
With that in mind, this Menards is actually pretty good. Finding anything for the first time is always a little difficult (especially when most of the employees don’t know where it is either). Also, ordering items online and picking them up at the store is pretty risky. We’ve had them lose orders and fail to notify us of item arrivals in the past. There are, however, some good employees. One of the managers has helped us a few times and he was very nice and much more knowledgeable than anyone else we’ve talked to there. But again, that’s the exception, not the rule.
Looking to save a few bucks? Menards. Need advise on a project? Not Menards. If you know the stores limitations then you’ll never be disappointed and can better appreciate what it has to offer.

That’s right! Five stars!
Though I’ve never saved BIG money at Menards, I have saved some money by buying home repair supplies here. They clearance items well here and I’m surprised by how often I find myself buying groceries here.
You should have a pretty good idea of what you need before you go because if you just kind of show up expecting the staff to explain how to replace a faucet or install a light, you’ll be a sad panda.
I like how Menards doesn’t seem like a big corporate store and it still has a family owned feel to it.
Their lawn and garden leaves a little to be desired. It you’re looking for flowers or plants for the garden, you’re better to hit up Meijer.

Pretty well run Menards. I think the best thing about this one is the location. They also seem to be a bit cheaper thank Lowes which is the next closest place. Really no complaints about this one. Check it out!

I like to DIY quite a bit and Menards is close to my house. I go here for random screws, chunks of wood, knobs, lighting, and tools. We recently had our siding done and so we replaced a gutter with some Menards supplies. It’s easy to take back the extras with no question (just keep your receipt). Today I went and ordered $ 500 worth of deck materials for a deck rebuild in a few weeks. It seriously took me 5 minutes. The guy who helped me was super friendly and explained the delivery process. I don’t have a huge truck that can lug 20′ boards, so I was willing to pay to have some dude deliver.
The store has a user-​friendly layout, and I don’t get as overwhelmed as I do when I go to Lowes. I love wandering around here. The garden center is quite nice as well.

Very poor customer service! Not just to the customers but to the employees that they sub contract out to… The place is 2 big for its breeches

Very poor customer service.
There was an item on sale and I wanted to purchase it and pick it up in two days, when my car would be empty. The associate said it was against company policy. I asked to speak with a manager and he eched the same line and did not appear to be interested in finding a solution. I told him he lost a customer, he replied with «it’s all right.».
Much better customer service at nearby Lowe’s and Sears.

This store is very big and offers many choices. Their prices are better than Home Depot’s (we were there before we came here). The difference in pricing was pretty significant on some of the things.
The only negative is that their are many items scattered in random departments throughout the store. I saw a baby stroller system in the bathroom (toilets/​bathtubs) section and I could not figure out where it came from (to see more) or find the price. The store seems to be a mish-​mash of things in a variety of departments.

I like the big chain stores because their doors make me feel like a jedi!
But seriously if they don’t have what you are looking for they will get it for you. If you are in need of home improvement supplies they always have the best prices in town.