Mercury Moving and Storage Systems

I recently used Mercury for a move from the North End to their storage facilities. I picked Mercury over their competitors for a few reasons:
— Communication — Mercury actually answers their phone when you call and they respond to emails. There might not be a wizard to calculate how much your move costs, but that is because a human being actually thinks about it. A human with extensive experience in how your move is different than the ones before it.
— Pricing — As an added benefit, they have some of the best pricing in the market for an established company. You might find two guys with a truck offering you a better price, but Mercury comes with all the extras. Like how to properly wrap and pack a floor mirror, that weird lamp, or unscrewing the bracket that is above your reach.
— Quality — They wrapped my Ikea purchases with the same care of my big wall mirror. It was impressive to watch them pack efficiently and with great care for everything. There are no newbies here — just experts.
— Staff — Everyone I have worked with is very nice, timely, and professional.
In the spirit of disclosure, this is my 5^th move with Mercury over the span of 11 years (2006, 2008, 2010, 2011, and 2015). Over those years, my little sister and family members have hired them regularly as well. At my most recent move, Melvin and Santiago recognized me from prior moves… and remembered that my mom had given them fresh chicken eggs over the summer when they helped her. I’m almost positive there is no fancy CRM system helping them remember those facts. They remembered because they are all cordial, polite, and genuine people who care about the customers they work with.

Best Movers in Town! A great experience from start to finish. Thanks!

I recently moved from Boston to NYC and had the pleasure of working with Jessica at Mercury. My move was definitely not one of their bigger jobs and i still felt that i received top notch customer service from start to finish. They could not have been more professional and helpful throughout the entire process.
I would absolutely recommend Mercury to my friends and family. They are a 5 star business, no matter how big or small your move is they will take great care of you.

A thoughtful moving experience from the first phone call to the last item moved carefully into my new home. Jessica and her team at Mercury are a professional, respectful, and qualified crew. There were no surprises in the cost, no scratches or breakages, and everyone stayed in good humor throughout the 2 days.
Our move required special crating for paintings and multiple locations – no snafus or hiccups. Our family has used them for years and will continue to do so.

Just recently relocated from Boston to NYC — I had the pleasure of working with Jessica at Mercury. Hands down the best moving experience I’ve had — from the initial call seeking information to the actual move day — the team at Mercury was incredibly professional.
Move day was honestly a piece of cake. Santiago, Jose, and, Nick arrived on time, took care of everything and were loaded up in no time. These guys were amazing — top notch. Efficient, professional, and super pleasant to be around.
Without hesitation or reservation, I would refer Mercury to family and friends. This is a top-​tier business providing excellent service at a competitive price point.
Thank you Mercury.

Fantastic experience. Professional, courteous, and hard working. Will use them again for sure.

Don’t even consider any other movers in the Boston area. When setting up a move, Garry or Jessica (or both) are there to ensure all goes well. This is not a franchise moving company where you don’t know what you will get. A friend recommended them to me based off her excellent experience (and I know she researched all moving companies in the area before choosing them herself). They moved my family (a full house move), they moved my parents (another full house move) and also helped me with a smaller move of furniture from a vacation home. All three moving experiences exceeded my expectations. They were on time, organized, careful and very professional. The guys doing the moving were long time employees, who were clearly well trained and took pride in their work. They don’t just hire anyone, and they make sure all their employees represent the company well. Any time I had a question (moving is complicated and things come up), Garry or Jessica got right back to me. We had to deal with a snowstorm hitting the day of one of the big moves. Garry called me two days ahead when the storm looked like a sure thing. He gave me the option I staying on schedule or moving it up a day (yikes — was nowhere near packed). We took the earlier option and packed while they moved us. They were so understanding since we were going earlier than planned. They helped with so many extras just to ensure things still went smoothly, and despite the earlier timeframe it went incredibly well. Everything was packed with care and arrived safely at the new house. My parents had them do 100% of the packing for them, and that worked out incredibly well. Garry was on site in person for both of the big moves, which says a lot. I would not hesitate to call them again, and highly recommend them. Worth every penny, I will never U-​Haul it again! They were also very reasonably priced considering the sizes of the jobs they did for us. Hands down the best out there.

I have moved 3 times in the last 10 years and wanted to try a new moving company… so I took a chance on Mercury Movers. Santiago, Jose and Melvin were outstanding! They arrived on-​time, were very polite and extremely careful with every single item! We walked around and did an initial inventory, I made a few comments about some items, and Santiago listened… :) What a treat! It was a long day but they made it sooo worry-​free. I have never been so relaxed about a move before.
I would be remiss if I did not also mention how prompt Jessica replied to my initial quote request… and how easy she was to work with via e-​mail, even checking alternative move dates. Booking was a snap. She was awesome… sent an e-​mail the night before just to confirm they were coming… and followed up to ensure I was happy. Jessica was excellent!
I highly recommend using Mercury. I promised myself 10 years ago I would never move myself again… and companies like this, make keeping that promise easy!

We used Mercury Movers for a local move within Brookline on August 31, one of the busiest moving days of the year. Our schedule got messed up by the realtor and we had to delay the time of the move by several hours. Garry was extremely cooperative and patient, willing to consider options that would make the move work out for us. His moving men were pleasant and polite, and took the time needed to handle everything carefully, wrap all the furniture, and ended up staying late to finish the job.
I liked the fact that Garry was very thorough. He considered all factors, such as parking issues and potential delays. Unlike the other movers we spoke with, he asked a lot of questions about exactly what we’d be moving and gave an educated and sensible estimate based on experience and real information. They also sent us a lot of information about how to pack and prepare for the move and, in the end, the cost even came in a bit under the estimate.
I would certainly recommend them and, in fact, am very likely to use them again myself.

Mercury Moving was recommended to me for my recent move from Cambridge to Natick — it was the least stressful move I’ve ever had. Jessica, the owner, was very helpful and always available for any questions I had prior to the move. The moving guys were great — very fast and courteous. They took great care of my things and everything was moved without incident. They are not cheap, but I feel their price was reasonable and surprisingly less expensive than Gentle Giant. If you want great service at a competitive price, you should definitely consider Mercury Movers!

When it was time for my husband and I to move, we knew that we would be hiring someone to do it for us, after the hell we went through in the past doing everything ourselves.
I did some research online, and found that Mercury Moving was highly recommended, and touted as the «best» in the area. So I read every word on their website, and had my husband check them out as well. We were very impressed with all of the information on there, and decided to give them a try. Best. decision. ever.
They showed up to our place right on time, and were extremely careful, friendly and fast. Since we had just donated our car the day before our move, they let my husband ride in the truck with them to our new place, while I took the train.
Their guys are really strong, and I was amazed at how efficiently they moved our stuff. When our bed wouldn’t fit into the doorway, they found a way through the back porch and maneuvered it to our 2^nd floor place without a scratch. They usually charge extra for this kind of thing, but thankfully gave us a break and did it without the charge. We were sure to tip them nicely, of course.

Very professional and trustworthy. They wrapped everything to protect it. We had a 1 month gap which required us to move out of our home then move into our new house a month later. Mercury handled both moves and the storage with ease for the agreed price.