National Tire & Battery

I have been coming here for years with multiple cars this time I’m in the break room is no real ventilation in here and it’s really really disgustingly dirty the Windows are dirty the counters are dirty the water fountain where you drink out of is completely filthy it’s like this place never gets cleaned and the other thing I really hate about this place you walk in and there’s nobody here there’s no doorbell there’s no bell to ring there’s no nothing you have to hang around and wait for somebody to show up.

I took my car in a half hour after they opened to get a new tire. I was told it would be at least 2 – 3 hours because the had 5 cars ahead of me. Employee said to leave old tire and he would call when it was ready. 4 hours later I called and they had no idea who I was and put me on hold. When he came back he said it was just done 10 minutes ago. I call B/​S. The put new tire on rim and forgot to call me, why lie to me, I’m not stupid and I told the overpaid cashier/​mechanic this. He said they were busy because of the big sale today. Must be a great sale, only 2 people in the waiting room and 1 car on the lift, also didn’t see any signs up for sale! I will never go to this or any NTB again.

First time I went there I purchased new tires. When I left ntb my tire pressure light was on and I brought it back immediately. They said they tried to reset it but it wouldn’t take. They told me to bring it to Nissan and have them try to fix it and bring them the invoice. I went to Nissan and I needed my tire pressure sensor replaced which costed me 120 $. I brought the invoice back to ntb and they told me they never said to have it fixed. Just see if they could reset it. After fighting with them over this because originally when I brought my car in to get tires my tire sensor light was NOT on. The manager at ntb told me because it was over 100 $ it had to go through corporate and they would send me a check and to wait 5 – 6 weeks. Well 7 – 8 weeks go by and I still have no check so I go back there and the manager states he has Ben trying to contact me to come in so they could now all the sudden take the 120 $ off my ntb credit card bill like I had asked him originally to do. After all that, I stupidly went back to have an alignment done. When I purchased my tires for the car i also purchased the alignment plan for 3 years. I dropped the car off and told them to do the alignment and tire rotation. Every time I drop my car off magically there is a new problem with my car. They stated my tie rod was worn down and needed to be replaced. So I said ok because I was heading down to the cape after for the night. After I picked my car up and proceeded onto the high way. I noticed my car was shaking uncontrollably so I pulled over on the highway to find that my back two tire lug nuts were loose and one of the lug nuts flew off on the highway. I notified corporate of this situation and filed a complaint against the manager and they said they were going to look into it and get back to me. All they did was contact the store manager and gave him my # and he called my phone. After I told corporate I was all set talking to him and wanted this issue resolved through corporate. I will never do business there again that place is a rip off.

They did good. The key is to make appointment. Got four tires, alignment, replaced but they don’t have life time flat repair for free and Town Fair Tire does.
I personally like Town fair tire better but went with the but 3 get 4^th free deal with NTB, what’s funny is that TFT had the same deal a week later.

I bought my tires from tirerack and it listed NTB as one of the price pledge installer. I usually buy all my tires for townfair, but after doing some calculations, buying on the rack and bringing it to NTB would be $ 50 cheaper than going to town fair. I called NTB to schedule an appt and confirmed the price they will charge me to install. Everything is good until I arrived; the manager was very pushy to sell me alignment services. He quoted outrageous prices for alignment. One time alignment cost 170, he has a 3 year plan, and 5 year plan. I told him I wasn’t interested and just wanted my tires installed. He said he would check my car if it needed an alignment before doing anything.
Long story short, my car did needed an alignment and the manager gave me a break by charging just $ 80 and the price quoted to install the 4 tires… Next time, I will just go to townfair.

I went in for an oil change and tire rotation and I waited 1 hour… They barely put oil in the car it was under the mark, they put no fluid, and they did not rotate the tires… the service was HORRIBLE. I had to call the next day to ask what I paid for and now I have to go back again so the manager could DO the job… smh

Car didn’t start in IKEA nearby. Came to NTB, thanks to guys, they tested my existing battery before selling me a new one. It seemed to be the starter, relay or fuse but not the battery. They even helped to push-​start my car and tightened a screw on the battery. Coming to mechanic next thing.

I’ve been here twice. Once for a new battery. That went well. The second time was on a Sunday morning when I ran over a couple of screws. I just needed my flat tire fixed. Right away they opened the hood of my SUV. The said my air filter was no good and I needed a new serpentine belt all for $ 160.00. I told the guy to close my trunk as I was there only to get my flat repaired. They did not seem to care that my serpentine belt was brand new. They also told me I needed a new tire. They try to push their sales so much that I would not trust this place at all. I never needed a new tire (the place I purchased it repaired it and after six weeks there has not been a problem). I also had my trusted mechanic check everything over in my vehicle and said someone may have been trying to scam me. Stay away from this place! The only reason they get two stars is because the first time I went there to get a new battery was good.