Panera Bread

I love Panera food of course… this location just isn’t the best. The service is decently quick but I have had a few incorrect orders and some of the staff just don’t seem all that nice/friendly…they really don’t seem like they like their job and if you work in customer service I feel like you can definitely at least act like you aren’t miserable otherwise you should find another job. But I’m really picky about good customer service most people don’t understand the concept these days. Hopefully this location can change that around to make it a little more pleasant of an experience.

Worst customer service ever! It was apparently an act of God to get a different bread and after the manager was consulted I still didn’t get the bread changed. Suck ass sandwich too.

Worst service ever got everybody’s order wrong. Soup was cold! Counter people were distracted and rude. I will never go back.

Always love Panera. I love getting their Pick 2 combo meal. Free wireless internet. Staff is friendly. Food comes out quick. Amazing sweet treats and their iced tea is one of my favorites. Plenty of indoor seats, including an outside patio.

Always like Panera food. Well run location. I wish they would get a drive-​thru. Service has always been good for me here.

Well look I say, I do not know if I’ve ever been in a bad their bread. But everyone that works
It is so friendly. The place is always immaculate. The food is always consistently good. It’s one place I do like to hang out since I do work from home I do like to get away every once while and their bread is my choice I love the chicken and wild rice soup.

Good food but outdated POS. They can’t scan so don’t try to use a smart phone to access MyPanera at the cash register!

Holy crap this Panera is always packed, but the bagels are soo good! I just can’t believe when I get lunch, how pricey it is for the little amount of food. I mean I guess it’s a nice treat every once in a while, I just don’t think it’s worth the money. I just go here for my cinnamon crunch fix!

The Panera Bread in Avon is not my favorite location in Lorain County, but it’s not bad either. The service and food is pretty consistent. Can’t go wrong with ordering a cup of soup, a sandwich or a salad. I also enjoy their baked goods and bagels.
One of my least favorite things about Panera Bread in general is that they have a WIreless Internet restriction during their peak hours …11:30−1:30 (I believe). They have a 30 minutes time limit for Wireless use during that time period. I understand why they have the policy, but I think it’s a bit extreme nonetheless. I have never seen a Panera Bread so busy during peak hours that the Internet users were keeping other customers away from having a table to sit at.
One other thing I like about Panera is that they have a dietary restrictions binder. My boyfriend has to eat a gluten-​free (GF) diet, and while Panera doesn’t have an extremely large selection of GF items, it is still nice that they have the information available for their customers. There are quite a few salads on their GF list, and it appears that almost all of their salad dressings are GF as well. In addition, a few of their soups are also GF. If you need to observe a strict diet due to food allergies just ask the cashier and they can show you the binder of information.
All in all Panera Bread is a decent place to eat if you want something better than fast food, but not quite as nice as a sit-​down restaurant. It’s a little pricey for what you get, but it is also consistently good! I enjoy coming to this location when I need a place that has WiFi. It can be a bit noisier than a coffee shop, so I would suggest bringing a pain or headphones if you need to concentrate. This is especially true during the lunch and dinner hour time frames.