Party by Design also known as PBD-Events

PBD rocks
I went to PBD for assistance in creating a trade show booth and what I got was nothing short of first class. We met with the owner Michael Nedeau and shared our vision and budget and were then connected with the creative team led by Marcus — Marcus created first class renderings and turned changes quickly — the booth looks amazing and professional. I would recommend PBD to anyone looking to plan an event large or small who needs help on the creative side or just in coordination of all the moving pieces…

I called PBD because I wanted to rent a handful of items for a small social gathering. I was VERY explicit with the rep about my budget (a couple thousand, three thousand max) and what I wanted her to do (bring in some furniture to warm up the space). We exchange some e-​mails and phone calls outlining my request and I assume that we’re on the same page.
Soon after, the rep does a walk-​through with me and a crew to discuss details. There were a few things that should have raised red flags, like her splotchy, horribly mismatched orange foundation that screamed, «I don’t really pay attention to detail.» And the fact that she didn’t even seem old enough to drive, let alone plan a cocktail party. But I trust the rep because what she promises is spectacular, and because the PBD website has a terrific portfolio online.
Then, the invoice comes in four days before my event. And that’s where things go horribly wrong.
PBD charges me SEVEN times what I had budgeted, with a B.S. «production fee,» that’s as much as the total invoice itself. That’s right folks, a 100% delivery fee! (10% is customary.)
When I inquire about the invoice, the rep seems confused, insisting that I had expanded the scope of the original request by agreeing to new design elements. After some back and forth, the story changes. I never gave her a budget in the first place.
Long and short of it? Don’t waste your time with these schiesters. They plan the event that they want and then think that I’m going to be okay with racking up an extra 10 grand in miscellaneous charges. When I try to get some help with my original budget, the planner balks. So all PBD did was waste my time.
The worst (and most unprofessional) part of the story? They won’t return messages. I can only imagine how disappointed someone would have been if they had used PBD for a wedding. I will never, ever do business with them again.
What a nightmare!

Wow, I wish the other review was posted a few months ago when I started hunting for lounge furniture for my NH wedding. (EDIT: other Unilocaler removed her review? Now I look dumb…)
I can’t really give them one star… the furniture I saw in the showroom wasn’t terrible, the staff weren’t useless, but I found a certain amount of dishonesty that basically wasted months of my time and almost left me without half the stuff I needed for my wedding.
I was on a small-​ish budget, but enough for a few couches and a bar and a few other things. Somewhere around 2 grand. I got my selections in order and sent them over, and my quote comes back to me with a $ 2,500 delivery fee (cleverly listed as the «PBD Production» fee). Considerably more than the merch I was ordering. Our event was just barely 70 miles from the showroom location.
If they’re going to charge these kind of prices, it should be something they mention upfront when you tell them the location of your event. If it’s too far, just tell me «it’ll cost you…» or give me a percentage I can expect. The other event rental companies I have contacted have all done such, and have all come in right around 10% of the total… not 125%.
I can’t believe I wasted so much time and I’m really disappointed. However, we ended up finding nicer couches that are less expensive from a more responsive company that is only charging $ 195 for delivery.