Teppo was called to replace a few cracked tiles in my bathroom and re grout the shower. A year later, it looks horrible. More tiles are cracked than before I ever called him. The grout in the shower is crumbling and cracked. I am outraged. Now I’m going to have to spend thousands to re-tile my bathroom. He seriously ruined everything. Never ever again… anyone know of a REPUTABLE contractor on the west side??? UPDATE: I contacted him via email just to tell him I was displeased with his work and all I asked was for the color grout he used since we have to repair it now. I didn’t curse or threaten him or even ask for him to come work on it and he sent me the nastiest email reply.(See pictures). Can’t believe what an angry hateful person he is. Seemed real nice… I guess he is until you tell him you are displeased…
Scott H.
Évaluation du lieu : 1 Shaker Heights, OH
Kevin Teppo is dishonest, does poor work and cannot be trusted to show up. My wife found him on Angie’s List. For THREEHOURS(as a result of his pace, not hers), they walked room to room while my wife typed up every detail of what Kevin said he would do and how much it would cost. This included mostly painting but also a few handyman type tasks. They then printed and signed every page. The work started slowly. He was mudding almost every wall to make it perfectly smooth before painting it and then waiting days to paint it. We said up front that we didn’t want that. It’s an 80 year old house. The walls were smooth enough. They just needed a fresh coat of paint. We pleaded with him to please just paint them. Since he was wasting so much time waiting for mud to dry, my wife asked him to use that time to knock out some of the handyman tasks. He said he wanted to discuss how much he would be paid to do them. What?! We have his signature and my wife’s signature on the page with the handyman tasks explicitly saying the work was included in the original quote. We agreed with him to knock a few things off the list if it meant he could accelerate the pace of painting. He later pulled me to the side and said, «I really wish you had been here when we did the estimate. You know how women are. They can be very emotional and irrational.» I told him that I didn’t appreciate his insulting comment and that the nature of their disagreement had nothing to do with her being a woman; it had to do with him not doing what he had committed to doing. He didn’t realize that our security system included cameras and that it recorded people’s comings and goings. We twice caught him in lies regarding the amount of time he spent working in our house. From almost the beginning, he came to my wife telling her a sob story about his cash flow situation and asking for advances. A mistake my wife readily admits today is that, in the interest of 1) giving him the benefit of the doubt, and 2) not wanting to exacerbate the tension already between them, she agreed to give him more and more money ahead of the work being done. Once he received just over $ 7,000 of the originally agreed upon $ 9,000, he stopped showing up, even though he hadn’t done half the work. Then, knowing we were in a time crunch he, at the last minute, tried to extort us for more money. When I finally told him that we had finished the work ourselves and that he owed me part of the money we had paid him for work he did not do, he threatened to put a lien on my house, threatening to disrupt the home sale process. A BADGUY!