IHOP

Great service. Delicious food. We were seated, got our food, ate and paid in less time than it took for us to have our order taken at Black Bear across the street.

I do not come here on a regular basis when I have come here with family we chose IHOP over Dennys. After coming here my next choice will be anywhere else but IHOP. I do not like the choices or the menu change. Everything seemed very generic and bland not only to me but everyone else. It is not worth the prices. I know times change but even simple menus at other places have more effort to make food taste good. Besides that the service was great. These ladies work hard and did deserve the tip for their service.

We in yesterday for breakfast. Were seated and looking at menus. After about 5 minutes a Hispanic family was seated behind us. Mind you we still have not seen the waitress or gotten drink orders or anything. As soon as the family was seated then waitress, who was Hispanic, walked over to them and took their drink order then disappeared. Again, never having talked to us or taken our drink order. About 5 mins later she came back with the family’s drinks and then asked if they were ready to order. Mind you, she still has not talked to us and we have no drinks roughly 15 mins time has elapsed. After a few minutes of the Hispanic waitress making small talk and taking the Hispanic families food order my wife and I got up and left. This feels like total discrimination and racism. I have complained to corporate and will never return to this establishment and I recommend no one else return here either.

We came here to eat breakfast. Me & My sister family. Everything was good. The waitress was friendly. The food was great. Right when we where we’re going to pay at the register. The cashier check out lady name Melissa just had the worst service. She would talk like a robot. Like if she didn’t like her job. I didn’t even wanna leave a tip anymore. But it was not the waitress fault. So o still left a tip

Lets just say i do indeed have a love hate relationship with ihop based on either the day i go and the location (i have never had problens with this particular location). Trust me when i say some locations are better than others, when it is cooked right i do love the new york cheesecake pancakes.

we got seated WAITED 12 minutes and nobody showed up, worst service ever. wasn’t even busy

Horrible service!!! The waitress forgot almost everything. My food was brought out with side orders missing, when we would ask for refills on on beverages she would forget. The coffee cup had lipstick stains on them and all she did was rinse it out with hot water. Very, very, VERY unorganized restaurant. Will not be back.

This place is terrible they take forever!!! Don’t ever come to this place especially at night. The cookers are just chilling sounding like they’re having a great time back there. We’ve been waiting over 40 minutes just for our appetizer!!! This is ridiculous

Was just in here last week with a few friends. Our waiter came by a total of 2 times? She never checked to see if our drinks were low… Which they were.
The worst part… Our food took over an HOUR. There were probably 4 other tables in the restaurant. I mean come on! That is ridiculous! By the way. Our waiter never even came by to let us know that the food was going to take forever.

I’m living in the area temporarily and needless to say, the area doesn’t have a huge selection of restaurants to choose from. For the past couple of days I have gone to this restaurant to eat.
So earlier this week I ate in with my mother. The food and the service was good, so when our waitress came back to ask for the condiment caddy I didn’t get irritated because she had been nice. I did feel some kind of way when she’d told us she was trying to clean our table before her shift was over because she wouldn’t be able to leave. I was still cool, because I understood, besides I was finished with my meal and just drinking my beverage.
The next time I ordered my meal, it was take out. The food was spot on but the wait time was excessive.
The next time I called in my order and waited 20 mins prior to picking it up. Once again the food was prepared to my liking.
Okay last night, I go in with my mother and we order to go. There were no menus to look through so we had to ask for them. They were brought them out fairly quickly but it took a while for someone to come back to actually take our order. They seemed to be more preoccupied with the patrons arriving and departing. Finally the manager sends a young man that’s in training to take our order. Let me point this out. I’m a Unilocaler, to be honest we all are a tiny bit anal when it comes to customer service because we care. So back to the review. I placed my order and my mothers. I actually ordered the same exact thing I’d ordered the other days. The Crispy Cobb Salad with 3 ranch dressings. Haha don’t judge me.
So when I get home. The dressings were all there, but when I opened my salad I was irritated. It was plain old messed up. It had grilled chicken not crispy and I didn’t see any bacon pieces. To top it off, the grilled chicken costs more.
I knew the kid was new, and I took responsibility for not having him repeat my order, but when I called in and spoke to the manager that’s when I was angry.
So I tell her my issue, and she says she remembered me and was surprised my order was incorrect because she was standing there with the new hire for most of the time. No, no! She left to seat the growing number of patrons coming through the door while he took my order. So I mention that, she rebuttals by saying I even asked a waiter and the cook! ??? Why are you asking them what I ordered! So I say he didn’t repeat the order back because he had an issue with the receipt and went to get her… the manager. She didn’t repeat the order back either. She gave us the receipt and we signed. Not once was the dang order repeated.
So she asks what can I do for you mam? How does a 10% discount sound, what about 20% or a side of chicken strips? I say just give me a side of chicken strips because I walked over and I’m not walking back.
So long review I know, but I am irked that the manager implied that I ordered something other than what I had. No! I’m so strict with ordering I need a therapist. Just the fact that she placed the blame on me had me heated. I have nothing to gain by making an order only to call and say it was incorrect.
I give this IHOP 2 stars. The food is fine and the customer service and wait time is fine so that averages to 2 stars in my book. Just an FYI, please don’t tell a customer they ordered something else in an attempt to deflect your mistakes, take it as a reason to improve.
I will visit this location again because they owe me chicken strips haha

Another awesome visit… amazing customer service by Christina.. Ihop is lucky to have some amazing employees… I asked about employee recognition how to submit something.. However I was told there really isn’t any.. cone on Ihop value those who keep your business going.. who set your reputation, who are the face of your business.. The food us ok, but I come die to the service and the people who work here..

Upon arrival we were told the wait would be about 25 minutes, it was only about a 10 minute wait! Our server was very friendly and greeted us promptly and brought our drinks out right away and then took our food order. Our food came out in a reasonable amount of time and was hot. My husband had the breakfast sampler and I had the breakfast combo, the stuffed French toast was amazing and I would highly recommend it. Over all great service and great experience. I would definitely go back. Over all the facility was also clean and welcoming.

I came here on the Thanksgiving morning after running a race and I was hungry and cold (running in a cold weather, my lungs were hurting. I was surprised how busy they were.
I ordered a cup of hot chocolate. It really helped me warm up. Food was okay, gave me the energy I needed. Standard iHop food.
Service was great! Considering how busy they were, our server kept up with great service with nice smile. Food came fast, I ate very quick as I was so hungry, I was on my way with full tummy.

We come for breakfast almost every Sunday. They’re always busy, but they always treat us like family. Fresh, hot and consistently good.

This place is horrible the customer service stinks here its literally ran by a bunch of teenage kids who are constantly on their phones while working. Food was cold but after they re heated it up for me because i doubt they re made it for me it was just okay. I miss the iHops in California…

Once again visited IHOP! First time coming in Monday and the breakfast and service was great!

Diana was amazing thanks for the wonderful service it’s my number one pet peeve and she rocked it =) food was great and fast we had kids and diana handled it well.

My sons and I haven’t had breakfast for dinner in a long time so we thought we would go to IHOP. Next time we will go to Denny’s. My toast was cold, I couldn’t get butter to spread on it, my sons hated their sandwich and omelette. My sons sandwich had some sort of spread that he said made him gag, and my other son had a creamy sauce in the middle of his omelette that he had to wipe out of his food to eat it. As we were waiting on our waitress that didn’t ever come by, I noticed dead flies on the window sill right at our booth. We all left still hungry because we hated our food. :(
It’s the next day and I just wanted to add that my entire family that ate here ended up totally sick. Soooo we definitely will never go here again.

Was hoping for a great experience
My seven year-​old is an IHOP fanatic. She’ll notice every one we pass by and wax poetic about the chocolate smiley face pancakes. So, we were really hoping this store would be great since it’s a long trek to the others in the Valley and our visit was a reward for our daughter having a good performance.
On the positive, the service people were very nice. VERY SLOW, but very nice.
Beyond that, my daughter barely ate her pancakes as she said they didn’t taste good. Similarly, my wife and I commented to each other that the food was off in taste and temperature.
The delay being seated, long stretches between visits by our waitress, and time waiting for our bill added up. Syrup containers were super sticky. Booth seats were a tad messy. And we had to ask twice about the kids eating free to get things to register correctly.
This IHOP isn’t bad. It’s just missing the service speed and attention to detail to make it a place you want to stop in at for a meal.

Crepes, just so good.
Fresh hot brewed coffee and free Wi-​Fi aren’t the only reasons I have to get my IHop fix. I go to IHop for their crepes.
IHop offers a great selection of sweet and savory crepes. From the Sweedish, Nutella, to the strawberry with cream cheese Ihop will surley have a crêpe to satisfy your cravings. If sweet crepes aren’t your thing Ihop offers a variety of chicken and spinach crêpe options, that are equally delicious. If crepes aren’t for you IHop’s variety of omelettes and delicious pancakes will surely hit the spot.