Alliance Environmental Group

I don’t write too many reviews and used Alliance 1 year ago but decided to write this because it still angers me. I wish I had read these bad reviews before. They quoted by the project yet charged by the labor hours. So, it was extremely annoying when the foreman’s exact words to me when I saw them sitting in their van mid-​morning was «we’re just sitting in the car to kill time because we’re not allowed to leave the job site early.» To keep it short, it was just an overall horrible experience every step of the way, they were very slow to respond, additional work had to be done and they quoted without seeing the place so I was again charged for more in the end. I have since had other asbestos work done by another company and they were so much better. I would never do business with this company again and hope that others don’t make the same mistake.

Avoid this company at all cost! Id give them negative 5 stars if I could I’ve dealt with horrible company’s but this one by far is the worst. First they came to do a heat treatment in my apartment and the heat breaks my tv. I have to keep bugging them about it finally they send some guy to my house, don’t even pay him the guys asking me for the money for the trip and tv repair guy runs off with parts from my tv and now won’t answer my phone calls or return my voicemails, oh and I gave him $ 160 to order the parts for the tv. It gets better 2 weeks after the heat treatment I find another bed bug alive, after calling and texting (another issues I have with alliance more specifically CHRIS he hardly ever answers his phone or returns text messages) they finally come out again to do another heat treatment and the very first night after the second treatment I find a bed bug crawling on my wall. Now it’s been a month I have a broken tv, and bed bugs I’m worse off than before this company ever came into my life. Be fair warned stay away even if it means paying more it’s not work the headache this company will make u go through!

I was overseeing the work at my Father-In-Law’s home that had 40 year old Asbestos wrapped duct work. Nasty stuff. Painless, Fast and Efficient. and CLEAN! I wanted to take pictures of them in their Moon Suits but they were done so fast, I missed it! Great Job and fast work! Thanks, guys!’

Not a company I could recommend for a variety of reasons. My experience has been extremely negative and stressful.

I had an encounter with one of their vans on the road, I called got the run around. why bother dealing with a company who does not care what their employees are doing on the road. you can tell the ethics is not there.

We had a small mold issue in a house we just closed on. I tried contracting with a competitor who but they never called me back. I tried Alliance and they have been great. From first site visit to take down of their equipment and clearance has only been ten days. Geoff and all of the office staff I have spoken to have been courteous and great to work with. Thanks for allowing me to have peace of mind in our new home.

ALLIANCE to the rescue!
I had NEVER even heard of this company before my water leak and the affected areas of said water leaked tested POSITIVE for asbestos. Apparently if you have a home built BEFORE the mid-1980’s or before I think, chances are you have asbestos but it is HARMLESS as long as it is NOT disturbed. Another little fun fact for you is that asbestos is in the air and all over California and is in our state rock «Serpentine» so your pretty much breathing it in all day every day but for whatever reason that asbestos is not harmful… GO FIGURE!
Ryan Fun Fact: «Serpentine also served, and serves, as a host rock for minerals such as chromite, magesite, cinnabar, and chrysotile ASBESTOS»
At any rate my home is older so it’s in EVERYTHING such as the drywall, any glue holding down an old floor, etc. I REALLY didn’t see what the big deal was considering I grew up with it the stuff and probably licked the lead paint off my toys, made ASBESTOS mud pies and ate them growing up, and munched on glue from time to time because I thought it was fun. I seem normal for the most part aside from the migraines, bloody noses for no reason, and flatulencies on in my sleep. Hahahah! Just kidding! It was a GREAT bonding agent so they used it for everything and it also is PRETTY RESISTANT to fire as long as it doesn’t get too hot! Thus it needed to be removed by this company!
I was put out and all my crap in my entire downstairs was boxed up and put into PODS. Everything else was taped off and covered in plastic. I could not even go into my own home once they arrived so I had the joy of living for 3 – 5 weeks at a hotel while everything was removed and replaced! What a mess!
You think that be the end of my story… well NOOOO! Alliance did there job cleaned up and left then 3 days later or so my contractor went by to get additional measurements and he saw water spraying all over the place from were the cabinet, sink and toilet were removed. RIGHT OUT THE FRICKEN WALL! AGAIN water everywhere. So ALLIANCE had to come BACK and remove MORE drywall. Ryan was AHHH-​MAZING and called and walked me through the process AGAIN! They were in and out in no time.
This company was SUPER PROFESSIONAL! They showed up when they said they would and they DIDN’T break, steal or destroy anything! There were some minor paint removal while they were removed the base boards and floors, but since I had a second issues with water more walls were removed in those rooms anyway and my adjustor accounted for that.
They did an EXCELLENT JOB in CLEANING and WIPING OFF EVERYTHING! To be sure there were no harmful dust partials left the insurance company retested after they left and they PASSED first time around! I even received a report in the mail of what they did!
They used some sort of chemical to clean the floors and they packaged up and hauled away all the asbestos so there was really NOTHING I NEEDED to do EXCEPT get out of their way and be patient while they did their job!
Owning a home is GREAT but there are times when water damage happens and your insurance comes to the rescue and hires PREFESSIONALS like ALLIANCE! I TRULY APPRECIATE your hard work and GREAT COMMUNICATION SKILLS.
To make sure everything was done and cleaned properly a supervisor came by and doubled checked. I ran into him on my way to stop by the house. He gave me his card and was SUPER FRIENDLY! He made sure to lock up and he was on his guard when I walked up to the house to protect it from nosey neighbors or others vagrants that didn’t belong at my address. He even went as far as to ask for ID to make to I was who I said I was. Seems over the top but when you have strangers waltzing in and out your home you come to APPRECIATE all the extra precautions taken when you can’t do it yourself. They are also licensed and bonded so you are covered should anything grow legs and walk away, which nothing did!
THANK YOU FOR ALL YOUR HARD WORK!

I’m a Licensed Realtor, a believe me when I say, listen to the other reviewers. This company is dishonest and will try to make a fool out of you, since you, as a customer, do not know much about asbestos.
We already have a full lab report from another asbestos inspection company with all the results and location of the asbestos. We gave Alliance the full report to work from, and they also came in to do an initial inspection/​walkthrough to see the scope of work. Anthony, the manager, explained to me where the asbestos was located. As a non-​professional in asbestos removal, we obviously have to believe in everything they tell us. When Anthony asked us whether we wanted our HVAC ducts removed, I asked him if there were asbestos there, and he told me no. So I told him, if there isn’t any asbestos there, and you think we do not need to remove it, then you don’t have to.
Therefore, when Alliance came in to do the abatement work, they did not remove the ducts. However, after the first abatement process, our HVAC contractor came in to inspect, and he told me that there is still a bunch of asbestos in the attic. I called up Anthony and he told me that wasn’t in our agreed upon scope of work. I told him, since he told us that there was no asbestos up there, we decided not to remove the ducts. But now he is saying yes, there is asbestos around the boot that is connected to the ducts, and that the boot and the ducts are both considered the same part. Since we did not want the ducts removed, they did not remove the boot as well. This is unfair from a customer’s point of view, since we do not know what technical terms they called each part. All we really care about is having everything removed.
They then proceeded to say that they will need to charge us for a second service to remove the rest of it. This is ridiculous because they didn’t do well the first time, so why do we have to pay for another service? But we didn’t have a choice, so we proceeded with the second service. They came out and got this removed after a lot of re-​negotiations. Our HVAC contractor came out again to inspect the 2^nd abatement, and what do you know? They still left some asbestos in the attic. Anthony didn’t believe us when we told him that they forgot it a second time, and tried to frame it on us for planting another piece of asbestos there. But when he came out again to inspect, he agreed that it was their fault.
Because of Alliance’s unprofessional and dishonest manner, this whole process was dragged on longer than usual, and my client had to postpone their move in date. My client even had to close their full time business for half a day, just so Alliance can go back a second time to complete their unfinished work. This costed my client valuable time and money. Furthermore, they do not work weekends, when that’s the time a majority of residential homeowners are at home. They should work around the customers’ schedules, and not have the customer work around theirs.
Never use them, and do not let their initial low estimate fool you. Pay a bit more to other companies who can get the work done on time and in a professional manner.

We had a flood, with mold issue in our home. Our insurance company hired Alliance. Having a newborn at the time this happened, made us very nervous. Not knowing about mold, we were worried about the health and safety of our child. Alliance was nothing short of a miracle. The project manager down to the crew that removed the plastic safety area, were amazing. the work was performed and testing was done as promised. I was updated daily on what was going on in our home. It was worry-​free, almost as if they cared as much about my family, as I did.
In this day and age, having a company go above and beyond is rare. I wish more companies operated this way. I was never promised anything other than the best service, and they exceeded my standard. Alliance will forever be my first choice in mold.
Thank you for taking care of my home and family, as if it were your own. A million thanks to your staff on an amazing job.

This is the worst company I have dealt with EVER. Their business office has no idea what they are doing. They billed our insurance carrier 6 weeks after the job, then tried to deposit a check they received without proper endorsements. They called the wrong number to contact us, despite being told exactly which number to call on multiple occasions. They send us an invoice in the mail, which I immediately contacted them about. They stated that they couldn’t cash the check from the insurance carrier, since it was not endorsed. I told them to send me the check, and I would forward it to our bank for endorsement. The DAY I received the check, I sent it off to our bank. Two weeks later, we received a LIEN on our home from Alliance. Absolutely the most unprofessional company I have ever dealt with. DO NOT USE THEM!

OK, either my house has a ghost or an alien who moved the heavy mirror while your crew member was in the bedroom by himself or this company is a huge liar!
I can write a list of things you guys moved if you want me to. The team asked me to sign that paper AFTER they moved the mirror and other furniture. I did not sign the part about the mirror. They were here for almost an hour and a half. My neighbor saw the team was there for almost hour and half doing work too.
You tell me they only did a walkthrough? Really? The walkthrough took almost an hour and half? I did some research on this company, and this company violated the business and professions code and they departed from trade standards. Wasn’t a surprise why can’t they follow my simple instruction of using two people to move those heavy mirrors.
If the crack was a pre-​exiting condition, why did you move all the mirrors and all the stuff and then tell me? And more importantly, why did you even lie about not moving my mirror or anything??? He was sweating after he moved the mirror. Do you want to take fingerprints? I’m sure they will show your employee moved my furniture and the mirror. Your company is horrible.

Alert! This is the most dishonest company that I have ever worked with! For the health of your family, NEVER, NEVER hire them.
In fact, I didn’t hire them, my insurance company «Mercury» hired them. The first time they came to my house on 3÷19÷2014, they cut out approx 10 s/​f asbestos drywall in the entry way and kitchen. They declared 25 s/​f to my insurance and asked for a price of $ 1300. The worst thing is after the job, they even didn’t cover the opened drywall. Because of their negligence, my girlfriend’s 3 year old daughter got sick after one week’s exposure to hazardous air from inside the drywall. She got a fever of over 102 and we had to send her to ER to lower down her fever in the early morning 12:00 Am. It took us three hours to staying inside the ER room waiting for the result of the X-​RAY and other tests. The doctor told us she was infected by bacteria inside the house. The next day, I got sick too. I have the similar symptoms like coughing, sneezing and low fever. I had to see my family doctor the next Monday to get antibiotics to cure my coughing and fever.
More despicable thing was they set up another appointment for 4÷1÷2014, but they never showed up. I called them many times until I get the project manager named Mark. He said he need wait for the air quality report to schedule an onsite service because they couldn’t send their workers to my house without knowing the air inside my house is healthy or not to their employees. What a ridiculious respond, it was them who opened my drywall and release those bad air inside my house. Till today, 4÷3÷2014, they still didn’t schedule the job for me. I will call Mercury and asked them change this serving company to another one, I really can’t tolerate them anymore.
If you will pay your hard money to hire this company, watch out! They are liers and unprofessional at all. You can contact me at 626 – 4 769 982, I am willing to share my true story with them.
Thanks for reading my post, I hope this will be helpful for your decision.
Jason

Job Details: small bathroom (completely gutted except for the flooring), hallway and closet; asbestos tile underneath linoleum (non-​asbsestos). Less than 100 sq ft; testing had already been done by a 3^rd party to determine what parts of the floor contained asbestos
Pros :
1) They called me back promptly — the other company I called and left a message for did not ever even attempt to contact me (I guess it must be nice to be so busy)
2) The assessor/​inspector/​estimator was there the next day to check out the layout and job
3) The estimator worked with me and explained all the details of abatement very well — all my questions were answered
4) The removal crew showed up on time on the day they were supposed to and were professional and courteous
5) The removal work was completed faster than expected on the day of
6) The price was, I felt, reasonable for the work that was done
Cons :
1) Follow through — Alliance seems like a pretty large company and there was serious lack of communication between their employees — I had to actively pursue calling them back to get my job scheduled properly (once the estimate had been done), obtain various information, make payments (which I’ll talk about next) — the name of the game was follow-​up, follow-​up, follow-​up in order to get things done in a timely manner.
2) Billing was a disaster. I received invoices for incorrect amounts, not showing deposits that I had made on the job. I was passed around to no less than 5 different people over the course of 1 week. No one seemed to be speaking to one another. There didn’t seem to be any sort of centralized system for making notes and keeping track of payments on a job. One of my payments was processed incorrectly (for the wrong amount) even after I specifically told the person on the phone exactly how much was owed, etc. I should also add that all this trouble was post-​completion. The job was done and I was simply trying to pay Alliance for their work. It took me 4 days, several emails and several phone calls (where I was told things that were not followed up on) to get it done. This is the biggest problem with this company, in my opinion.
3) Subfloor damage. In one area, the people doing the removal cut WAY too deep into the subfloor (basically all the way through the ¾″ subfloor in about a 2′ line. This subfloor had to be ripped out and replaced. I did not bring this up with the company, as I felt it was too much trouble to fight over after the rest of the billing issues. I wish I had been notified of the mistake on the day it happened, but was not. You can tell it was a mistake because it only happened in one spot and was just a matter of saw depth being set incorrectly. Unfortunate, but not a deal breaker.
Wrapping up… Alliance would have had 4 stars (even with the subfloor mistake) had the billing experience been easier. I think if you happen to have a job that gets billed smoothly, you will appreciate your experience with this company.

My review is for the heat treatment of a bed bug infestation. I researched the best way to get rid of bed bugs, and after I obtained three bids, I decided to go with Alliance. I found their printed prep sheet very clear and easy to follow. They conducted a home visit prior to the treatment, and helped me with what I needed to do to get ready for the day of the treatment. I have pets, so the heat treatment was a great option for me. I am very satisfied with their services, and most important it does work. No more bed bugs!

Terrible! Used Alliance for asbestos removal. They removed some asbestos but left asbestos in this same area… an area they knew that other contractors would be working on after abatement work. What a liability! I had to call another company to come in for second abatement work. Waste of time and money.
Alliance’s claim is that they did the work they were «contracted» for. Unfortunately, there is no way for me to know how much asbestos is behind the wall until AFTER the abatement work is started. Just wished Alliance had the common sense to inform me as the homeowner that they discovered additional asbestos in that same area they are working on so that I could have changed their work order/​contract.
They are competitively priced, but it’s just not worth it. This experience ended up costing me a lot more time and money.

I worked with Alliance for asbestos abatement, and they did a great job. I needed a team that could respond quickly and get started right away, and they were able to locate the resources. I worked mostly with Jay Bradshaw, who let me call his cell phone at all hours of the evening, and I cannot say enough good things about his management of the project, or the company in general. If you have asbestos abatement issues, I’d definitely recommend these guys for removal/​clean up.

This review is specifically for Ken M. and his team. I haven’t worked with anyone else in the company.
As a general contractor in the restoration business, I’ve used Ken on numerous mold and asbestos insurance claims over the past several years. At all times, I’ve known him to be courteous, well informed, great with the insured (my clients), and has always done great work on schedule.
The only negative feedback I received from one of my clients was Alliance Environmental accounts receivables department escalated the issue of not being paid. The client was an asset manager working for a 3^rd party handling a foreclosure property. She didn’t like that AE went over her head. She did her job approving the invoice, but it took longer than expected to get through their system… Sometimes the banks don’t pay that quickly since there are several layers of bureaucracy. This had nothing to do with Ken. He did a great job. And to AE’s defense, payment probably took around 4 months, which would make most anyone get antsy. Other than that, no complaints from any of my clients.
As a general contractor, I can hire any remediation/​abatement company I chose. I’ve worked with several others over the years, but Ken always came through. Now, he’s worked his way up to be the first person on my call list.
I would use Ken without hesitation.

Read the filtered reviews!!! I was refered to this company by a restoration company. I just read some of the comments and also the filtered (wish i’d read them prior). Needless to say i too delt with this Mike kupke guy and got the same exact treatment! WOW! I too was threatened with a lien via email? I dont get online daily specially since what happened… So i guess he thought i was giving him the cold shoulder but he had my cell number all along?
The guys they sent took my baseboards witch were almost 4 inches above the ground and had nothing to do with what they were doing (removing floor mastic) and ruined my walls at a repair cost of $ 600+ baseboards at$ 500=$ 1100 on top of there ridiculous fee of almost $ 5000! After letting Mike know and setteling the lien issue which was there mistake to begin with (4 signatures for the same job?) Mike offers $ 90 dollars! Mind you i had already advised on what i had been estimated. I seriously think this company is fraud as another review stated.
If they make it right i will edit this post but to this day nothing has changed…

Stay away if Mike Kupke is around. He is fraduelent 100%. After arranging a cleanup his crew left staples and holes all over my walls, not to mention the removal of items from my house! After bringing it to his attention he tried wiping his hands off by stating «oh its all in the contract you signed» Well no actually it states they will use tape… He is a fast talking salesman with no clue. He also threatened to put a lien on my house when he realized I didnt sign! REALLY ??? lmfao. CLOWN!!! I can and will file a law suit on YOU and Alliance. Which will cause your fraud job to be lost and you to file bankruptcy you CLOWN! I’ll come after you specifically you!
He has no clue! he can talk the talk but can NOT walk the walk. I would highly recomend ANY other company so long as he works there…

We live in a townhome and I want to forewarn you! I can’t speak to the quality of work Alliance does — I can only speak to the fact they blatantly disregard city codes and neighborhood rules and regulations and work any and all hours that they deem appropriate — all in the name of getting a job on on THEIR schedule. And they don’t care if they bother neighbors with pounding and banging on (common) walls and obnoxiously loud workmen until 1:00 AM — as happened in our situation — as neighbors.
When questioned the next morning why they were working that late the job supervisor said, «Sorry we had a deadline to meet. Don’t worry — we’re done now so you won’t hear any more noise.» Really? I think everyone reading this post would like to know what type of company Alliance is. They don’t care how they affect nearby residences, they don’t follow city rules and they are impolite and unprofessional when dealing with legitimate complaints. Use someone else. There are many other reputable companies out there. Don’t hand your hard earned money over to these guys.
To Alliance’s response below: Baloney! The fire occurred on Feb 9^th. The owner, my friend, moved out the same day and will not move back in until his townhouse is rebuilt in 6 – 7 months. The noise disturbance occurred on March 27^th/​28^th (officially 1:00 am on the 28^th). There was absolutely no urgency on the part of the owner to have asbestos abatement dealt with on that date in the middle of the night. Your response is irresponsible — once again proving you are not an honorable company. Shame on you.

After various quotes from other companies and dealing with their associates to remove bedbugs I finally went with Alliance to due the job. Best choice I ever made! Let’s face it dealing with Bedbugs for the first time is one of the most frightening experiences, let alone the process to get ready for them. It’s one chapter in my life I hopefully never want to deal with again.
Alliance was professional and did an excellent job from the moment I made that call to Elaina in their customer service department. A few hours later I received a call from Ralph Bingochea who came out to give me a free inspection an estimate to due the job and just knew I found myself in the best of hands. Ralph was empathic towards the situation and spent a great deal of time going over the process from room to room advising me on items that needed to be removed. He reassured me that this would take care of the problem along with a 30 day guarantee. Heat treatment is the only way to rid your apartment or home from bedbugs so don’t use pesticides, it’s a waste of money and only creates health issues later for you.
On the day of the job Christian and his associate showed up on time and took care of my belongings as if it was their own. They walked me through the process of the heat treatment and how they monitor the rooms as well as how they treat sensitive items such as electronics. Once the procedure was finished they showed me where various items were relocated due to the intense heat. They even helped me move a few heavy items back into place. The crew went beyond the call of duty by removing my old bug infested bed, wrapped it up and put in outside for me. Kudos guys!
For additional piece of mind they recommend for an additional cost an independent K-​9 service which sniffs out the eggs of bedbugs to assure that the problem is gone. This shows how confident they are in their work as well as no conflict of interest.
My home is once again my castle thanks to Alliance. I highly recommend their services to anyone!

Alliance is a super great, professional crew and safely removed our acoustic ceilings and smoothed the ceilings to look great!
Our house was had recessed ceilings under the acoustic, that needed to be restored and even though the workers were not initially familiar with these types of ceilings, they removed the acoustic and plaster beautifully. The workers were very smart, professional, friendly, helpful and sincere.
I would definitely recommend this company for all your environmentally sensitive construction and waste removal work.