Apple Dental

I’ve been coming to see Dr. Min since I was 10 years old! He is INCREDIBLY gentle and is always straight forward with you. Elvie and Crystal are the sweetest and make sure I am aware that I have an appointment coming up! Dr. Min and his staff are patient with children and know how to sooth them. I LOVE LOVE LOVE APPLE DENTAL!

Apple dental has the best staff. I’ve been going for a few months and I didn’t have knowledge on how my insurance works and the girls helped me and answered any questions I had. They all are so friendly and nice. I also couldn’t pay for some of the work and they set up payment plans. Dr. Min was extremely patient and gentle with shots. I often fear dentist but I had a pleasant and painless experience with this one.

I’m surprised this place doesn’t have many good reviews. I recently started coming here last month and I have been very satisfied with my treatment. The dentist is great! He takes the time to explain the procedure and is very thorough with his work.
He’s also friendly ! Plus his receptionist is super welcoming and Helpful overall my experience here has been great and I would recommend this place to others looking for a dentist near by.

Man, those nurses shouldn’t be working, period. They need to take some customer service classes cause they are just worst nurses in the area!
When patients calls in, you know what they said over the phone?! With an attitude, they said ‘We don’t know you. We don’t know anyone under ***.’ WTF?! They are treating patients like annoying tellermarketers!
Don’t know why the doctor is keeping them. Either he has no clue at all or he just not paying attention to the circumstances.

I a very shock that this place does not have great reviews? I have had nothing but great experiences here. The doctor is very honest and to the point the girls are very helpful and nice.
If I could I would give them 10 stars, I had a horror experience before coming here and they made me feel at easy again where I can trust a dentist.
Don’t be fool by this other reviews I had this dentist for the past years and had to change due to my insurance benefits but glad I am once aboard again!

I would give these people a zero star if I could.
My husband and I have moved to California from the UK and this is the first time I have organised a dentist through insurance. Having spoken to a few dentists locally who were happy to speak to my insurers to check the eligibility of our plan, these people at Apple were not at all helpful and clearly do not want our business!
Not only did the receptionist I spoke to get my all three of my name, phone number and address incorrect and need it repeating several times, she acted like she was only half listening to me on both phone calls I had with her. When eventually I persuaded her to call my insurers because I was unable to, she returned my call (she made it clear with her tone that she was doing me a huge favour) and then gave me a load of attitude, saying she had «said her piece» to me and wasn’t willing to do any more. I felt like she jumped down my throat, she was really unhelpful and rude.
Wow, I’m glad I didn’t go for this company, I wouldn’t want to give my money or risk my health with people who have so little time and courtesy for those trying to give them their business. Like the other reviewer says, I think respect is an issue for this company.
Avoid.

My wife called days ahead to schedule an appointment and provide insurance information. The scheduled appointment was made for 4 PM. I was there they filled out the paper work in not time and it was 4:20 am I am still waiting… long story short Respect is reciprocal. If physicians are on time, patients will be on time.
This place needs to hired professional staff at the reception desk that can address problem respectfully and are driven by customer care. that girl Cristal has none of that.