Buchanan’s Spoke & Rim

ive since ridden the bike with my new rim and spokes and found that the ride is immaculate compared to my last wheel as well as the previous oem wheel before that !!! plenty of feel and feed back from both ends of the bike and rides like shes on rails .no more wobbles in high speed corners or long sweepers… i ride pretty hard and can now comfortably say without hesitation that these wheels will stand the test of time and far beyond, no busted spokes anymore, no stress on turn ins or out of turns anymore, took 3 to 4 pounds off rear wheel !
not to mention bike looks to be the dogs bullocks with the new wheels !
cant thank you guys, Robert and the rest of the crew over at Buchanans enough !
ive recommended you to a buddy of mine with a set of vintage wheels he’ll be sendin’ over to you soon, be prepared !
Louie, with the bonneville thruxton

Ordered a spoke set from Buchanan’s on Sunday. Angel called me on Tuesday to discuss shipping options. I told Angel I need them before this weekend so we decide to use 2-​day express shipping. She guaranteed me that it would ship out Tuesday and arrive today. No package today so I send her an email asking for a tracking number. She stated it wasn’t even going to be shipped out until today. I have tours booked for this weekend and now I have to scramble to find a company that can ship them here overnight so I don’t have to cancel the tours. Angel did apologize for any inconvenience, but followed it up with «I don’t remember talking to you, I talk to many people everyday from all over the globe». Nice! She then said they would be happy to send it overnight to me for $ 104.29. I was already paying almost $ 50 for 2-​day shipping. They should have offered to just split the difference and send it overnight. Oh well.

Bent my dual sport wheel. The local bike mechanic tried, but could not get it trued. I took it to Buchanan’s and they worked their magic. Not cheap, but cheaper than a new wheel!

Buchanans is a great place. The staff are helpful and their product is high quality. I had my wheels laced with their spoke kit on my powder coated wm2’s. The work they did was of high quality and much attention was paid to the condition of the 40 year old materials provided.
These guys do a great job!

Just had another valuable Borrani rim tried and polished by Buchanan. The multiple dents and flat spots are gone and it’s spinning laser straight.
As good as I am with polishing, I never could have achieved a finish like it on my own. The priceless stampings on the rim are still perfect.
These old Borranis are very rare and getting to be nearly impossible to replace. Buchanan Spoke is the only place I will trust to straighten and polish mine.

I am a restorer of vintage British motorcycles and I recently sent a rim and hub to Buchanans to be spoked with specific written instructions not to polish out the markings on the rare Dunlop alloy rim that I included with the job. I paid over $ 500 dollars for this rim! The job was sent back to me completed with just about all the markings on the rim polished out! Interestingly the receipt for the job also listed the instructions not to polish out the markings, which were ignored. The staff and the owner seemed very defensive and argumentative about their screw up. The result now is that I am out the $ 500 I paid for the rim plus trying to find another one with the correct spoking pattern. I definetly would not do business with this company again especially with a job that is more than routine– they just don’t give a hoot and do not stand behind there work. Beware!!! If you have any questions about thius complaint please email: billiesilver@​hotmail.​com