JCW Auto Repair Service

I went in for an oil change with a Groupon and was sooo surprised with their staff and service! This Groupon included a 50-​point inspection, tire rotation, and new filter.
I’m absolutely ELATED with their OUTSTANDING SERVICE, professionalism, extensive knowledge, and GENUINE care for my vehicle and me!
Liz (Amazing Customer Service), Sierra (Mechanic Extraordinaire), Chase (Customer Relations/​IT/​etc.) and Judd (racer Owner) went far above and beyond any other full service auto shop!
Highly, highly, HIGHLY recommended!

Wow! I only received an oil change here, but it was fast, very affordable, and the employees were so nice… Receptionist got me in and out in a very timely manner! Will come back here for sure, thanks guys, keep up your hard work!

If you are looking for an honest mechanic DO NOT come here! I came in for an oil change (I bought some deal for 3 oil changes). Then they tried to tell me I need tons of stuff repaired and replaced on my car. My dad is a mechanic and checked my car and confirmed I did NOT need what they said I did. Worst part is they day after my oil change I lifted up my hood and to my surprise the oil cap was not put back on. OMG! How does that even happen. So immediately I called and told them what happened. And they didn’t believe me. As if I could make something up like this? Why…
The owner is rude and nasty. He shouldn’t deal with people. On top of that he blatantly called me a liar. I am not the liar.
Save your money and go somewhere else.

I will never come back to JCW again!
I went in to get a leak fixed, and to perform a tune up and I’ve had more problems now than I did before. First off they did not even put some of the connectors back on properly and my car would not start up at home. After I had spent over one thousand dollars fixing the car they informed me of even more things wrong with the car and before I even agreed to fix it JUDD wanted to write up an estimate and start working on the vehicle. All they wanted was more money from me. Since the last time I went they have been pestering me with phone calls wanting to work on my vehicle. Very dishonest shop and I do not trust them.

Excellent service saved me money on reapirs by implementing their own talents to fix a part. Very friendly and professional! Shop manager was the best kept me updated on all repairs, the mechanic was detailed on what needed to get done and got it done in a very quick manner. Thanks guys you were awesome and did not take advantage of a girl, like I always feel when I enter a auto repair place. This is my new fav spot for my car.

Glad that I try out this family own business to service my Prius. It is a small older place but it is clean and organized, not like other shops that I been to. Liz, Judd and their staff were helpful, friendly and personable. No more high price, long waiting dealership for me uless it’s warranty work.

OMG, by the grace of God I found JCW. Judd and Johnny were the best, honest, and friendly. My 2010 Jaguar XF premium needed all fuel injectors replaced, dealership told me that would only be a temporary fix and to replace the whole engine for 32k! More then the car was worth so for 4 months my car sat not running. I got a quote from a «jaguar» shop in covina but they couldn’t do the work because they didn’t have the proper tools to work on my car, bummer! Ready to give up, thinking I was going to be left paying for a car I could no longer drive, I searched again for a 3^rd opinion and found JCW. They did an awesome job, I’m back on the road and i didn’t have to break my back to afford the repairs! Xoxo xoxo

Every time I went in for an oil change they found TONS of things wrong with my car. Naively I trusted them, and spent over a thousand getting stuff fixed, only for them to find more things wrong the next time I went in. The final time I went to them they quoted me as having several thousand dollars worth of work done. When I decided not to get it fixed and sell it instead, they cleared the receipt/​work order to say «passed all visual inspections» so that it would sell easier. Dishonest shop, do not trust them.
Also DO NOT give them your phone number. They call all the time pestering me to come in for an oil change. They continued to call even after I told them I was not interested. Very annoying and just straight up rude. I eventually ended up having to block them from calling my number.

2 hours for a simple oil change! Keep in mind I was the first customer to arrive. Business hours say they open at 8am but didn’t start working on my car till 8:30am. The girl in the front was very nice but service is very slow. First & last time I will ever bring my car here.

I went there twice for my 2014 Acura Oil change. The service is excellent and the techs are professional. Highly recommended. I told my coworkers to go there.

I took my car here last year to have an oil change that I had a Groupon or Living Social for even though my daughter had a bad experience here-​they left something off after an oil change and there was oil all over her engine. They told her that the person that had worked on her car had been let go so I thought it was safe.
The the guy in charge has the worst attitude ever! Nasty-​condesending. I talked to him about what had happened to my daughter and he said that she had done it — WHAT? Like my daughter would have opened her hood and taken off whatever it was and driven to Las Vegas… After that conversation I asked the woman there if someone else could use the rest of my oil changes because I would not be coming back. She said yes so I gave them away.
First off it’s really hard to park on the street to even walk in-​no parking lot-​see the pics. They don’t put your car on a rack like most places (those are for the nice cars-​see the pics) they just use a floor jack to lift it up a bit. As the pics show they work on some nicer and classic cars-​they seem to take priority over most others like my old Saturn. When they got done with the oil change they didn’t give me a list of questionable repairs needed like some of the other posters-​at that point they already knew I wasn’t coming back…
A few months later someone called me to offer me some kind of deal. I told him I wouldn’t take my car there again if it was free!

Customer service is everything to me, and this place hands down got it! Everyone was friendly and were very accommodating in making my appointment on a certain day. Dont let these other Unilocal posts fool you. Wether that happened or not, they have indeed fixed the issue and are moving forward and all i got to say is this is my go to spot when i am in need of a tune up.

Terrible repair shop which I do not recommend at all.
Was looking for a new mechanic located closer to my home and gave this shop a try after finding them online.
First things first, they tried to convince me to change my spark plugs and do the major 105K timing belt service when my vehicle had 80K. When I mentioned this was too early the guy said «Hey this is the manufacture’s recommendation, up to you if you want to do it or not. BUT this is what the manufacturer recommends.» My car’s manufacturer does recommend this service at 80K IF «Vehicle is driven under extremely hard use with harsh weather conditions» Does southern California with 20 miles daily on mostly freeway 60−80mph sound extremely hard use to you?
I declined this and was met with a condescending attitude for the remainder of this trip. So I get my oil changed and my cabin and engine bay air filters changed out. After picking up my car I noticed on the receipt it said 5W-​30 oil when my car is rated for 5W-​20. I call them and the guy tells me «Oh we put 5W-​20 in it, it just says that cause of a typo.» I’m not sure if he was just BS’ing me or not, but this is extremely unprofessional. Do some grocery shopping and guess what? They had disabled my trunk release when replacing the cabin air filter! I couldn’t open my trunk with my key FOB, and had to manually release it inside every time. I checked the valet trunk release lock, locking and unlocking it to see if it would fix the problem. The valet lock doesn’t work at all, I assume while replacing my cabin filter they accidentally disconnected the valet lock in the glove box.
Call them and schedule another appointment, they fix my trunk release for free but never apologized for it, and try to BS me for the 105K early service again! Unbelievable. Already extremely unsatisfied with the quality of service from this shop, I decide to never return and just leave it at that.
This all occurred around March of this year. Today a lady named Angelica calls me from this shop, offering a free «Inspection» and without even asking if I wanted it, asks me for an appointment time to come in. I say I’m not interested and she replies «Okay» curtly and straight up just hangs up the phone. I’m just speechless at this point and would definitely recommend you steer clear of this shop.
They are not honest and will prey on you for unneeded repairs, not to mention shoddy quality control with oblivious mechanics that don’t really seem to care about their customer’s vehicles topped off with very rude and condescending staff.

Bought my sons car to JCW. They did a spot on diagnostic and totally handled all existing issue with his mustang. Great service at a fair price. Very professional and reliable!

Terrible, and horrible shop.
Took my vehicle to get a regular tune-​up and wasn’t pleased with the estimate. As I was driving away my car broke down. The shop claims they didn’t do anything to the vehicle and charged me $ 160. 00 for three quartz of oil. Owner of shop then stated that my vehicle was in need of a tranny and wanted $ 5000. Not trustworthy and fraudulent shop. Then when i turned down all repairs, the owner handed me a bill for 160. He didn’t even itemized the bill and didn’t state what the 160. Was billed for. I was able to remove my vehicle from JCW and took it to a different shop and later found out wires were disconnected and the problem was with the axle not with a $ 5000. Transmission. I will file a complaint with better business bureau.

This guys are great.
Got a LivingSocial deal for 3 oil changes. Each time it was super easy to get an appointment right away and the guys were always very accommodating when I had to change my appointment time due to my crazy work schedule.
The oil change takes about an hour. There is a small waiting room and they do have Wi-​Fi connection so you can do work or Unilocal when you’re waiting.
Definitely would recommend this place.

Just came here for a service on my 1999 mazda miata. fast service, friendly staff. No bs like the dealers give you. Very good price too. will be my new shop to go to from now on.

5 stars all the way! Ask for David! He will take care of you. Quick, honest, affordable, I felt very comfortable taking my car here. They also provide shuttle services which I used to go back to work which made my day. Thank you JCW!

Highly recommended. After Midas screwed up my car they fixed it and it worked wonderfully. Took it in for maintenance and they worked their wonders again. If you are a paranoid female looking for stuff to be wrong with your car this is the place to go because Judd is very patient and understanding!

My old college friend is a mechanic who owns his own shop and he’s been fixing cars since he was a wee boy (it’s slave labor, but it honed his skills and cemented his trade at a very early age). I used to visit him every time my car needed something. I also frequented a dealer for oil changes (search my reviews and see why I just about gave up all hope on humanity because of an incident at the Honda dealer). However, once I moved farther away from my friend and after the Honda dealer did me wrong, I had to find a new shop. I purchased a discounted voucher for CWA and visited them two weeks ago for an oil change.
The shop is pretty big inside and the staff very friendly. The waiting room has a TV and a few chairs to chill out on while you’re waiting. The time it took for my oil change was reasonable because there are quite a few mechs working the shop. I also got a quote for aftermarket foglights installation. I’ll be visiting CWA again soon.