A-1 Multi Business Center

I have had my taxes done here for several years. I always thought it was strange that you only get like 15 minutes of their time and it always felt like I could do the same job with turbo tax. Come to find out I missed out on deductions over the past few years because they never asked me about certain deductions. It’s ridiculous… That’s what I am paying you for! Otherwise I would have just done it myself and saved the money. Not to mention how many people that I have heard of/​from who have been audited and owed a ton later. Ummm something just isn’t «adding up». Also they take a fee from you to get your return and then hold the funds in their account for weeks on end. This year I went elsewhere and got my refund in 10 calendar days!
Customer beware.

I have been going to Lisa for 21 years now. I have never had any problems. In fact I have referred several of my friend co/​workers to Lisa and they were extremely satisfied.
The first time I went to Lisa I had already gone to H&R Block. All they did was the short form even though I was Married. They did not get me much back. A friend from work told me to go see Lisa at A-​1 Multi Bus. So I did. She took H&R’s Work wrote off their Tax Charges as well as her’s THen she got down to what I was able to deduct.
Her Long Form and hard work paid off in my case. THat was 1994 and I still go to her for my Taxes.

Don’t use this business, unless you want to be audited. Me and several people I know have been targeted for audits because this place has no idea how to properly do taxes. They use out dated forms, they take your money and hold it an interest bearing account so they can make money off of your money. They put false deductions on your tax return and then don’t carry them over from form to form correctly. Remember you sign and you will be held liable just I was and many others who use A1 have. They wouldn’t even represent me during my audit which was pretty intense if you’ve never been through one. Trust me, I used this business for almost 15 years and they have screwed up my taxes three different times. There’s so much more I just don’t feel like writing, I if you don’t get the hint by now, please continue. Good luck.

This is rich! This company’s intentional foul-​up, over the course of years, cost me over 50k in back taxes. Now I get a «Please come back» letter. They wouldn’t help me, or take my calls, but now want my business. That’s just rich! (Btw, they did offer me $ 20 if I’d come back, so I got that going for me)

I have been coming here for years and wouldn’t think about going anywhere else. I always get right in (with an appointment) get specialized service, professionalism, and sound business advice.
To those that gave 1 stars and are angry with A1, this place is a little more in step with business’s and more complex returns. HR Block may be a better option for individual returns.

Terrible experience, huge error on previous years return causing our most recent return to be kept by irs. Nevet have calls returned, literally have to drive to their office just to be able to speak to someone. constantly given incorrect info about the status of our current return. Irs and state have no record of current return because OOPS someone decided not to efile our return. It was only efiled because I sat in their waiting rm for two hours to talk to the owner on april 15. Got the runaround, no straight answer as to why our return was never filed. Over the course of two months I literally had ZERO returned calls. Never returning and telling everyone I know.