Bakersfield Rv Center

The folks at Bakersfield RV Center have given us superior business ethics over the last couple of years. We bought a 2003 motorhome in 2013 that had a number of issues. Our first stop was Camping World, but the pricing seemed a little too high and their sales people work on commission, plus we had issues with some of their work. One of the reasons I tried Bakersfield RV was that they not only do normal repairs but also collusion repairs. On my first visit I needed some molding that ran the 40′ length of our MH repaired where it had been bent and separated from the body. I was ready for a large bill, but the manager when over his recommendations, one expensive and the other just a few minutes of labor. If I remember correctly, I was charged ½ hour for the repair done with some strategically placed screws, expert manipulation of the molding, and some sealant. Future visits gave me for more price shocks. I thought I had a leak in my gray tank; they pressured it up but couldn’t find a leak … no charge because «it only took a few minutes.» Can you imagine that happening at Camping World? We moved from Taft to Cayucos, about a 125 miles, and we still take our MH to Bakersfield RV, but they make it VERY easy for us. They have a large lot to park RVs, so they never pressured us to hurry back to get our MH. We travel a lot due to business, and they have always (maybe a half dozen times) worked us in to get some little thing fixed before we head out. At least three time we have dropped the MH off, go have breakfast do some shopping, pick our MH up a few hours later and head out. Once when I was thanking German, the manager, for always helping us out, he said it was simply their policy to help anyone away from home if they could meet all their other obligations on schedule. Most businesses simply give the standard «we’re booked until next week» response with their tone and word choice making it clear they’re too busy to try and accommodate a traveler with a problem.
The reason I’m finally writing this review is because German’s neighborly demeanor in doing business finally shamed me into it. His doing the right thing relative to his customers simply was over the top during our last visit. They had repaired our toilet and the part they installed failed, and they repaired the step cover that has defied repair for the last decade by working a while and «resting» a while making it very difficult to solve the problem. When German handed our keys back it was working, but true to form it stopped a day or two latter. (I was starting to believe our MH was haunted ;-) The people we bought the MH from had given up on having it repaired. When Bakersfield RV finished both redo repairs the bill came to exactly zero dollars! The toilet was most likely out of warranty by a month or so, but German’s response was it should have lasted longer. As for the step cover he knew that it had proven unsolvable for other repair shops. His position was simple; they tried and failed and they would make it right. These folks are poster candidates for what good, moral business practices look like. If you live in the Bakersfield area, you’ll be doing yourself a favor to experience their old fashion, handshake way of doing business, and if you’re traveling through Bakersfield with a sick RV, call them first!!!

I have a 2011 fifth wheel and took it here to get some issues fixed. Service was great and they did excellent work. Very satisfied.

I was just lucky, I guess, that this business popped up first in my Google search while in Bakersfield. I had a propane leak and needed it fixed ASAP, and while I waited, because I live FT in my RV. Most full-​timers know that it can be frustrating to try get repairs done while you wait, especially at the bigger places (like dealers).
I was relieved that German took my concern seriously and completely understood my need to wait for repairs. He got me in within 36 hours, and they even had a comfortable waiting room for me and my cat (which is not always the case with independent shops). I’m pretty sure they worked longer than the hour for which he charged me, too.

On a trip with our trailer the slide out quit working and the kitchen faucet disintegrated. Called many repair shops from Woodland to Bakersfield with the same result — could not assist for a week or more. These wonderful folks said stop by and they’ll do what they can although they’re booked solid. Dropped off the trailer next day and they squeezed in a few hours work and fixed both. Everyone there was really polite and it’s obvious they truly care about their customers. Certainly were a lifesaver for us as we were on a timetable and couldn’t stay anywhere along the route long. Many thanks!

We had urgent issue on our jacks and slide and called this place. Although very busy they said to stop by and they would at least check it for safety. Both problems turned out to be greater than a quick check but he topped off our jack fluids and cranked in the broken slide so we could head on our way. He took the time to show me the part I needed for the slide and explained how it works. Excellent pleasant knowledgeable people. We will definitely come back here!

«World Class Service»
I run a company adjacent to Bakersfield RV Repair which is how I found out about this wonderful new establishment. For the past couple of years I have dealt with German to handle several RV issues for me. From new tires to new central vac system Bakersfield RV is not only very competitive but they truly do a wonderful job. Me being a major picky guy they ALWAYS go over board to make sure I am satisfied. German is very honest and trustworthy to say the least. I have referred several friends and all have been very satisfied. I have price checked them (most recently on a set of new tires) and even though the competition was have a «huge sale» Bakersfield RV was still 20% cheaper. Congratulations German and crew for a job well done. I can confidently recommend these guys for all your RV needs from major body repair to replacing a simple light bulb.

Impressive place! I read the previous review and can’t imagine we went to the same place! German bent over backwards to get my unit fixed and his communication during the time we did business was outstanding. I’ve used many other RV service centers in town and this one is by FAR the best. I travel with a group and we only trust our units to Bakersfield RV Center. These guys are friendly, knowledgeable, fair and easy to work with.

I called for an estimate for the damage on my RV. German asked me to send him pictures of the damage (which I did). He made various promises that he never followed through with. I had structural damage in the roof and while waiting for him to do what he said he would do, I then had more damage on the inside of my RV from heavy rainstorms.
It has now been 3 months. I hate giving bad reviews so I called today to find out why he did bot follow through. I thought maybe he would have a good reason and this review would not be necessary but all he could say was that he took time off of work and he just never got to it… REALLY???

My first experience with these guys was when we rented a trailer from Beach Bound Trailers and a freak wind ripped the awning off, she said we can have it repaired or she can and told us of these guys. Well needless to say it was a lot cheaper than we ever thought it would of been. They fixed it and delivered it back to the rental place for us. Now that was service
We bought a used RV, this is our first. They offer a FREE inspection? Hmm what is the catch? Nothing… yep nothing if there was anything wrong we had the choice of having them give me an estimate or taking it somewhere else. Unheard of. Well it was an 11 year old 5^th wheel and it had a few minor issues but nothing to shake a stick at. Unbelievable that they would do that inspection for free becauce the other places don’t. I get the method of the madness, but that is customer service.
They are super friendly and yes look at their yard, packed with customers RV’s so that in itself says a lot.
When they fixed all of the minor issues we took it to a local lake to do our maiden voyage to try out everything and of course we hooked up and didn’t put whatever you are suppose to put on your water hose and the toilet leaked immediately…
Mike came out right away to the lake and fixed the leak for us, now that is unheard of.
These guys are amazing and deserve all of the 5 stars I can give.
If you have an RV and need anything these guys are honest, know what they are doing and get it done fast.
Thanks guys!

While traveling in our RV from Northern California, we ran into a repair problem that needed an immediate fix. I looked these good people up in Google and ran over in hopes of getting some help. And help i got! Mike, one of the owners, had a used part that fit the bill perfectly. He interrupted the work he was doing and fixed my problem quickly. In this world of disappearing customer service, it is wonderful to know that people like Mike and his company are doing business. From the looks of his busy yard, many others feel the same way. Thanks, Mike!