Chase Bank

I have been with Chase for twenty years, I was getting a cashiers check and they want to charge an $ 8 fee. I am now closing my accounts. I asked to see if the manager could waive them and she would not let me speak to the manager. Horrible service. Glad they were bailed out.

I used to bank with a local Credit Union. This bank is amazing!!! I have NEVER been charged a fee nor have I ever been given the customer service that I have experienced with this bank. I feel like it is a small town bank. Once I went into the Coffee Rd. branch and needed to speak to a banker had to wait a few minutes, nothing too long but I had an appointment so I left. Not 15 minutes later I was called by one of their bankers to see that I was taken care of and apologized for my wait??? What the hell a big bank with that kind of customer service amazing… At Christmas time I used my debit card a bit more than usual and was more than once called by the fraud department I truly feel this bank has superb customer service and I love this bank! If you aren’t happy at the least bit with your bank I would not hesitate to go to Chase Bank.
Customer Service is amazing.

Nice staff. Typical big bank. Tons of fees, awful overall quality. I prefer using local credit unions, like Kern Schools, to be honest. But this one does have a really nice staff. I’ll give them that.