Crystal Nails

Went in for a mani/​pedi, absolutely satisfied. Tiffany did an outstanding job. My cuticles were in pretty bad shape but even so she made it work and my mani looks awesome! I accidentally messed up the polish when I was paying and she fixed it right away. She is very nice, and made me feel super comfortable. Will definitely be back in a few weeks.

My sister and i have been going to kelly for about 10 years and this was when she was sharing a shop with a partner. Now shes on her own and doing improvements on her shop and workers. Her business is her life .Her Shop is her money maker and values everyones business. I’ve never once walked out of her shop unhappy she meets my needs everytime .The Shop is always clean she welcomes anyone. Ive only got my nails done because im usually always in a hurry but last time i was in there i actually got a pedi done from Vietnamese gentle men that works there and i loved it. Simple and cute. Kellys shop isnt all that high tech stuff out now but bring she a pic she will Gladly match it. Shes an amazing person along with being my nail lady for many years. I wouldn’t go anywhere else honestly. Im happy great service and price for many years. I most definitely recommend her shop if you want your nails done right.

I’m on my husbands account, but this is from a female experience at this location.
I first would like to say I’ve been to this salon three times every other week. The first time I went, I was with Tiffany, and she did a great job. The second time I went in I had a male manicurist do my nails and he did a great job, but didn’t do designs. So, if I had done my review based on those two experiences, I would have given this review 5 stars!
On my third visit, I spoke with the owner and she welcomed me early in the morning. I wanted to get my fills done and a simple Disney design. I was sent to Tiffany and right off the back she was very rude and not friendly. I told her I wanted a Disney design, I didn’t care what she did. She replied, «Well if it isn’t Picasso.» Ok, so I couldn’t tell if she was being sarcastic or even more rude than she was already. So, she began designing a rose on my nail and before she started on my second hand, just one nail done on each hand, I told her I didn’t like it. It was not at all Disney and she didn’t even talk about some ideas she had in mind before doing so. She immediately got mad and said to the owner, «Can you finish her nails, she said she didn’t care what design but then she doesn’t like what I did.» She did his in front of the entire store. I was so embarrassed and felt so out of place there. I went to sit with the owner and she was great, as usual she seems very energetic and likely. Then as I’m doing my nails, Tiffany stormed out towards the back and a white male manicurist went with her. You could hear her complaining and saying, «I must be starting my period soon.»
I really liked this place, up until this experience, and it is sad because finding a good nail place is hard to find on the East Side of town and with two previous excellent experiences I really thought this was the place. I had myself set up to go every two weeks to this place of business. However, because of Tiffany, I will no longer be coming here, I have already taken away 4 clients who I brought with me during my first visits and have stopped going to there as well. I am going to continue telling anyone I know, or have told about this place being positive, not to come here anymore because of how horrible Tiffany treated me. She did a bad job on my fill too. I was never apologized either by any of the staff. I feel bad for the owner because she is wonderful, but if she continues to allow her employees to run the store like Tiffany did to me, and based on other reviews this isn’t the first negative customer experience, she will lose the clients who used to enjoy coming here.
Please take your business elsewhere ladies and gents.

Walked in, requested a spa pedi & got a young American guy to do my pedi. Not something that iam used to, but okay. I desperately needed one. Once sitting in the chair, I noticed a ugly stare from the American girl sitting in the back doing nails… I had my feet soaking, and kindly asked the young man a few questions. He mentioned the girl staring was his fiancé.
Anyways, he starts on my feet. He never clipped my nails, only trimmed 1 and was done in 10 minutes. His nail polish skills sucked & at that point after being stared at by his fiancé I just wanted to get out.
$ 20 later I walked out with soaked feet and sloppy nail polish splashes on my feet.
I will never go back to this place of business. The owners seem oblivious that this will be losing them business.

HORRIBLE! I’ve never been more dissatisfied with a «salon». I went in and requested a full set with gel nail polish, no design. When I sat down I noticed the work station very dirty, this guy didn’t even bother to clean his work station before his next client. I then questioned how sanitary this place really is, with nail clippings everywhere; brushes and jars with build up. Disgusting. As I was getting my nails done I noticed he was speeding through the process and not paying attention to detail, the end result was a disaster. Every single nail was lumpy and not filed right, keep in mind I had to bring it to his attention to correct it through out the process. Which brings up my next subject, this guy charged me $ 40 bucks! When just the other day my sister in law had her full set gel nail polish done for $ 20! Something isn’t adding up. Over all they’re trash. Will never recommend or go in again. Ps. I only gave a star because I had to.

I highly recommend this place! I drive all the way across town to get beautified! Lol. All of the ladies in there are super nice. The shop is always clean and pleasant! Keep up the great work ladies!

My first experience at Crystal Nails was great. Plain & simple gave me great service I got what I asked for & I would definitely go again! The only reason I’m giving it 4 stars is because I had called and made an appointment and had to wait an additional 20 minutes extra.

I am new to the area and was recommended to see Kelly. She did a back fill with yellow tips. She was also very fast which was surprising as I had 2 broken nails.
She did a beautiful job!
She was amazing!
I would highly recommend her.

These girls are awesome… was here working from out of town and am seriously considering making them my new salon even if its an hour away from home. Best experience I’ve had in a long time.

Love this place! I drive all the way across town just to have everything done here. I’ve tried so many other places and hated it! You will not be disappointed.

I followed two of these manicurists from Oswell. They are awesome!