Econo-Air Inc.

We purchased an entirely new AC and furnace system from Econo air a few years ago. This company has gone down the tubes. They are dishonest and just out to make a buck. They sold us a filter that is a piece of junk, they did the work without ever having turned in the permit paperwork, they never tested the vent system for leaks as they were supposed to, and Gary Flanagan has been so dishonest every time a relative has gone into the store to talk about a price on a fireplace insert. He told her a price one day and when she went back a week later he didn’t remember her, and the price mysteriously went up buy several hundred dollars. His son Greg is «all over it» until the sale is made, then once that’s done, you can’t get help for any issues to save your life (and the installation wasn’t even completed yet.)
servicing prices for the maintenance of the system have gone up from what was quoted to me when we bought the system. Every time I’ve had an issue and needed service right away, they are less than interested in getting here in a timely manner. Today I called for the last time. I figured since they sold me this junk that they might know how to fix it, and check to make sure that the crappy filter my husband ended up disconnecting wasn’t somehow causing an issue. I explained that my less that 5 year old system isn’t working and that my house is 85°. They couldn’t come out for over a day!
I ended up calling «Precision air & refrigeration» @ 979‑8336 & spoke with Pete, best decision I could have made!

First let me say, I don’t normally write reviews… But this is the only way to let people know how a company does business. I made a call to them to speak to someone about adding Solar to our home, this was Greg in sales, after a little while on the phone with him, giving him some info on our home, Greg was VERY VERY unhelpful, thought for a moment he wasn’t there, didn’t want to set apptm to come out and look at the house and give us a bid, even made that comment to him on the phone that he seemed uninterested in our business… then he made apptm for 1:30 on sat… at 1:30 on sat got a voice mail from Greg… blowing me off, saying another company could give us a bid and they would be about the same, But if I wanted him to still come out to call him… But it couldn’t be that day (sat), cause he was to busy getting ready to go on vacation… So if Econo Air was the BEST in town for Solar, I WOULD NOT go with them… if that’s how they run their business I will go else where… And we did… Sorry Sales Rep :-(

Great friendly employees and lots of fireplaces and barbecues and outdoor furniture to look at. There is a rebate on replacing a wood burning fireplace. Check it out.

Love the look and warmth of our new gas insert! We received professional advice and service every step of the way! I love the custom result we got! I can’t believe the amount of warmth this stove puts out! Thank you Econo Air! I would highly recommend you buying your gas insert from this company! They are 5 star all the way! From choosing the correct insert for your home to the installation!

Econ air recently installed a brand new heater, after testing the old one which was making a noise; they found the heater to be faulty, ignition switch and blower bad. Could have prevented a fire hazard. They were nice, efficient, came out next day with new heater and installed without any problems. Not sure why other reviews were bad, but our service was very good. Great attitude and very professional! Guillermo and Juan were the techs and the office staff was very nice and followed up with appt. schedule in a timely manner.

Be aware that you will be charged for parts that the technicians «think» need to be replaced. After the last $ 500 charge earlier this year, the heating unit is not working properly and has the same problem! I’m resigned to the fact that I bought a lemon unit, and Econo Air techs don’t have the knowledge to fix it — but will be happy to show up to change parts and be on their way…

Would like to leave less than 1 star. We had them come out a little more than a month ago. The fireplace was not working. They said it needed to be cleaned once a year, even though they never told us that. We have 3 fireplaces, not put in by them. They were not willing to clean the other fireplaces because they were not apparently up to their standards. We had Flameco come out, and they cleaned the fireplace they put in, and also the other one they didn’t put in… and they wouldn’t charge us. All fireplaces work, BUT the Econaire fireplace. It went out again, and they send out the same tech, who «guesses» it could be one of two things. I have lost all confidence in Econoaire. Definitely call Flameco!

Their service department is clueless. The warranty requires an annual service so I scheduled service one year after installation. The service man showed up very unprepared, no idea what unit we had. He diagnosed a couple of problems but had no idea how to fix it. He left having really done nothing with a promise I would get a call on Monday. No call on Monday so I called, was told they would talk to the tech and call me back. No call back by the end of the day.

I purchased a BGE 4 years ago. Noticed the fire ring and fire box cracked. Called Greg 1 week later he had new parts at no charge. Outstanding service would recommend to anyone.

They are thieves! We called them to check on our 4 year old AC unit that was blowing warm air. Econo air came out to our home for an evaluation for $ 90. We were then told that we had a leak in our evap coil but never did he mention about adding freon. So we scheduled for them to come out and repair the leaky coil (from our understanding). After a $ 560 bill we assumed everything was fixed and told is we were good to go. Econo air then called 2 days later that we still needed to repair the evap coil and was given a quote of $ 1000. We asked how much the coil cost and they said $ 150. So basically $ 850 is for labor for 5 hours! We were floored. So basically, we paid $ 560 to add freon and they are now charging an extra $ 1000 to repair the evap coil (which we thought was already taken care of the first time). Very sneaky this econo air company.

They had all the parts we needed to buy and install our pellet stove.