eHomes of Bakersfield

Ehomes manages two homes for us. They do an absolutely outstanding job. For an owner they are marvelous.
They would seem to be great for a tenant also. They appear to quickly report to us items that need repairing or correcting. They appear to have the repairs made quickly and properly.
I would highly recommend for both tenants and landlords.

We have been in one of their properties for about 2 and a half years and have had MULTIPLE problems with trying to get things fixed. Their customer service is TERRIBLE! They tell you to text instead of call, which in my opinion, is so unprofessional it’s not even funny. Then once you do text they take hours and sometimes DAYS to respond. We had a main water pipe in our house start leaking on a Saturday in the master bedroom and they didn’t send some one out to look at it or repair it until the following WEDNESDAY! Then 6 months later had the same problem. We took pictures of everything BEFORE we moved any of our personal property into the house and we will be taking pictures of everything after we move all of our person property out that way if they try to ding us for things that were not our fault we will have proof! (I will update my review once we move out) I would strongly suggest going with a different property management company to rent from! No house/​apartment is worth the crap you have to deal with from this company. We tell everyone we know to STAY AWAY!!!

My husband has called this place multiple times and each time the staff either isn’t available and had to leave a voice mail with no return call or he just gets transferred around. The one time he did talk to Tami, she was rude, with no customer service skills and totally unhelpful. If this is how they treat potential tenants, I don’t want to know how current tenants are treated. I will never do business with this place. If I could rate a zero I would.

When I was new to the area I met Tammi Trussel at ehomes. She worked with me to find an apartment. She is the best! I found a great apartment and I’m very happy here. Any time I’ve had an issue they are on it right away. I highly recommend them!

My main problem is how rude the girl in charge of maintenance requests is. It’s her job to deal with the public not attack them or be rude from the start of every conversation! She doesn’t return calls, won’t answer calls and won’t email either. She is the absolute worst to deal with and no one at ehomes cares about her complete lack of customer service or her terrible job performance. I guess they’ll keep anyone wiling to stay and do the job — that or she’s the owners girlfriend, who knows.

In my previous apartment, with my husband, we had the pleasure to have eHomes of Bakersfield to be our property management company, prior to them we had Watson property management in the same lease year. We were skeptical at first when we switched during our lease to have eHomes as our property management but we knew that it couldn’t get worse as it was with Watson. Our water heated ended up leaking gas within the first month that eHomes took over and it even happened on a weekend. Most maintenance would not be available on weekends unless a fire happened, maybe. When our water heater had to be turned off per PG&E eHomes sent out a plumber that saturday evening and did not even attempt to be cheap and repair the 1980 water heater but instead replaced the unit the next morning, then after hearing some of our complaints about the disgusting carpet we had the Watson did not and would not replace prior to us moving in there (yes I know we shouldn’t of signed the lease with those conditions with Watson but we had little options and were about to be the new Mr. & Mrs. so we were in a time sensitive and budget matter) anywho, eHomes offered to even replace our carpet with new carpet or tile our preference. Kindly we declined because we already knew we would not be signing another lease due to a relocation with my job out of state. They were also so very gracious and gave us our entire deposit back, not to mention we did not get our carpets professionally clean even per our lease instructions because when the professional carpet company came the wrote us a receipt stating that the carpets were «unclean able» because they were so stained from the previous tenants the Watson did not do anything about. My husband and I were so pleased with Nathan Zimmerman and Robert Zimmerman of eHomes and how great they treated us we are sad to actually to be leaving and not be able to rent from them anymore. We know that if we move back they will be the first we get in to contact for renting and or buying! Highly recommend eHomes, they didn’t push us aside for anything and treated us as top priority no matter the situation and regardless how busy they were. When there is great customer service it HAS to be recognized. Thanks eHomes, we will definitely contact you guys if we come back to Bakersfield, best of success to you all! My husband Jared and I are greatly appreciate all that you guys did for us by just simply being there for us.

After moving into a sub standard house, that they were still doing repairs on months after we moved in, All the damage that had been done to the place before is trying to be blamed on me. After I had moved out, the house was broken into and more damages incurred, which is also being charged to me. Every time I think I am getting somewhere with these charges, they send me to someone new who says I owe thousands of dollars again. Their management of property is TERRIBLE! And their tenant service is even worse! I will never deal with these people again, they do not even deserve one star!