I go to numerous stores for video games ranging from Walmart to Bestbuy to Gamestop but on this particular occasion my wife and I were searching for certain items and the sale that only Gamestop was providing. At the one in the mall next to Mrs. Fields cookie shop we found several Funko Pop figures from Harry Potter, however they did not have Severus Snape and Hagrid, but we were advised this Gamestop had the Hagrid. We walked in and the line was about 5 – 6 deep and I was thinking, ok not bad. We searched high and low and finally found the Hagrid but not Severus. Here is where the issue came into fruition, I got into line and there was 3 customers waiting and two registers open, so 5 customers ahead of me including the ones being helped. Why oh why would it take 30 minutes to help 2 customers between the two registers? I get that people are excited for the games that just came out or coming out but please be considerate of those waiting in line with other things to do. Myself being in retail for the season, it is very crucial to make your customer feel that you are helping them 100% but you are understanding that you need to help and move on respectfully to the next one. I have been here before for console launches and the same issue remains the same. I guess I was stuck in a rut because they were the only ones with the product I wanted lol.
Charles B.
Évaluation du lieu : 4 Bakersfield, CA
I enjoy going to the Gamestop on Ming and Panama Lane. Always friendly, worse Gamestop in BK is on Rosedale.
Rachel B.
Évaluation du lieu : 3 Arvin, CA
Parking sucks the store is very expensive and on release dY the line goes on forever because people hate the mall. It’s small in side and for all the down sides this place has it has all the new games preorder what ever you need
Richard G.
Évaluation du lieu : 3 Bakersfield, CA
There are two other Gamestops within like a mile radius of this one. If you want to avoid the mall go to this one. Let me tell you the parking for this place is horrible. Its in a strip mall that has too many businesses for the amount of parking. If you can find a place to leave your car the store is alright. Its bigger and has a wider selection than either of the valley plaza locations. The employees are friendly enough and geeky enough to answer all your gaming questions.