I ended up going to Journey’s after Vans didn’t have my size shoes I was returning. There were two workers and both were super nice and welcoming and asked right away if we needed any help. They both had really great customer service,(I should know, I also work in customer service) and luckily they had my size. I will definitely be coming back to get shoes in the future before I go to Vans again. Thank you!
Skye S.
Évaluation du lieu : 5 Bakersfield, CA
I was in Journeys today to buy a pair of shoes because silly me wore boots to work and my feet were killing me. A really nice girl helped me out and I have to say she was the sweetest person I’ve come across in the mall. I didn’t catch her name but she had long hair and it was colored Grey. She was absolutely wonderful. I’ll come back just because of her.
Melissa L.
Évaluation du lieu : 1 Bakersfield, CA
Bought 2 different brands of boots here for my son. One fell apart in about 2 months and the other pair lasted about 4 months. Store manager and customer service basically gave me the run around, passing me off tho the manufacurer, back to the store, etc. Not very interested in taking care of their customers adn DOINGTHERIGHTTHING. Think they are ordering sub par products and hiding behind a 30 day return policy.