Richard Alexan,MD

Dr. Alexan made me cry on my birthday.
Maybe it was the 1 hour wait, the fact that im getting older, or the «lady problems» that caused my emotions to run high that led to tears on the drive to my next destination, but I sobbed.
I had an apt at 3pm, at 3:55 I started to get worried. I even showed up early to begin the new patient paperwork. I had to make to class by 430 across town. I notified the assistant and politely asked how much longer, «he’ll be right with you, he’s finishing up some tests,» okay cool. I appreciate a doctor that spends extra time with his patients, but a little notification or sympathy goes a long way. At 4 I decided to go to the clerk and try reschedule, she was willing to try to sqeeze me in asap. Right on. Another assistant interrupted to inform me he was done go back in and see him real quick. Okay I go back. After a minute, they say never mind. By that point there were other patients checking in/​out at the front desk so I left in a hurry and thought it would be okay to call for that rescheduled apt. When i did, I was told to go back to my physician and they would NOT be rescheduling my apt. because I «walked out».
I have multiple sclerosis, recently diagnosed, just trying to find a neurologist in town. I’ve heard great things, my dad has been a patient and I thought this would be a pleasant experience. Thanks for making me cry on my bday.