Sonia Eyebrows Threading & Henna Art

Update: The young gal that we were so very pleased with was fired, according to Sonia, she fired her because she gave out her personal cell phone number to clients and I guess Sonia felt that wasn’t fair because that meant she was getting more of the business and not her, (the business owner). Why she felt she could share this with us is beyond me. But after that we no longer returned as Sonia does not deliver on her threading skills.

I really hate that I am having to write this post, but my experience here was so awful that i must share.
I had been letting my eyebrows grow out for weeks with the plan of getting them threaded. I had heard very good things about this place from a coworker of mine and I’ve never got them threaded before, (let alone let anyone touch them) but I decided it was worth a try. And I lived close by so I was excited that there was a threading shop near me. I really liked how my coworkers eyebrows looked, they were very clean and had good shape. I checked the Unilocal reviews for this place, because I check Unilocal reviews for literally everything I do lol. They seemed to be very positive reviews so I didn’t have any worries.
I arrived at the East Hills mall, and i had heard that this place was really small and you could pass it up if you werent paying attention. I finally found it, and upon walking in i realized no one was there, and i was glad that I would not have to wait. A younger girl came out of the back and I informed her that I wanted my eyebrows threaded and she told me to have a seat. I asked for Sonia, because I had heard she was amazing, but was told she was not in because she had just had a baby. So i would just have to settle for her. She immediately went to work, winding the string, and working the thread. There was never any consultation about what shape and look I was going for. Before she could get too deep in the process I also informed her that i wanted to keep them thick, but just wanted to shape them and clean them up. She nodded in agreement.
She worked very quickly, and before i knew it the first brow was done. She held up a mirror for me to admire it, and although it was a bit thinner than what i wanted and was use to, It wasnt terrible and it did look nice. She proceeded with the next one and once again, worked fast and furiously. The whole process took at most 7 minutes. Once completed i sat up to get a look at both brows. Upon looking in the walled mirror I realized that one eyebrow was MUCH thinner than the other, and they were both completely different shapes. I remained calm and informed her of the state of my brows. I liked the shape of the slightly (thicker) brow. she tried to reason with me that it was the way I was looking at them and kept offering to fix it by taking more off the right brow but had i didnt want to go any thinner than I had to. She finally convinced me that she would just put more of an arch into one to try and match the other, which she did but she still went back and took more off both. I got up to look and by this point I am furious. Not only do they still look completely different but I NOW HAVE CHOLA BROWS.
she goes behind the counter and asks us to pay and I am just standing there in shock at the way I look. I ask her how are we going to handle this and she just stares at me dumbfounded. She then asks me to pay full price, at which point I explain to her that I will not pay full price for any service for something that I am completely unhappy with. i inquire about some kind of discount, and she rudely says that they dont do any kind of discounts. What really set me off was the fact that she refused to see where i was coming from and never tried to reason with me. I ask for the manager and am told that I couldnt speak with her but i could deal with her next time i come in. WHY SHE WOULD EVER THINK THAT I WOULD COME BACK FOR A NEXT TIME IS BEYOND ME. I pay her $ 5 for her time because I am not someone who ever tries to get out of paying, but I was just livid. i absolutely wont be going back there. I had such high hopes for this place, and she really just ruined all chances of me ever coming back. So folks, if Sonia is not there I would not recommend letting this girl do your brows because you will be disappointed. All of the brow gel and powder in the world cant bring these brows back to life, so now I just have to let them grow out again.

I had no idea there was a threading business on thr east side of town so when I found Sonia in the East Hills Mall I was very happy. Both her and her husband are very kind and professional. She does an excellent job and takes her time. She has a very warm demeanor and provides a wonderful experience. Highly recommended

I stumbled onto this little gem of a threading shop totally by accident and had such a good experience that I wanted to spread the word and let everybody know they are here.
I’ve needed to get my eyebrows threaded for at least a week or two, but hadn’t had time to drive down to the Southwest to one of the two shops where I normally get it done. My mom heard about a three day consignment sale in the old Gottschalks building here at East Hills Mall (A place I never go because it’s like a ghost town) and I agreed to drive her. I was wandering around the half empty mall, when I saw the sign for Sonia Eyebrows Threading & Henna Art. I didn’t know there was a threading place on this side of town, much less at the mall. It looked clean and nicely decorated, but I never go anywhere without checking an establishment’s Unilocal reviews so out came my iphone and my trusty Unilocal app.
Uh-​oh — there was only one review and it was a single star, the WORST rating you can give on Unilocal.Now, a veteran Unilocaler never makes a decision until they have actually read the review and evaluated its trustworthiness, so I leaned against a wall to start reading. Hmmm… It was written by a reviewer who has only written 5 reviews, and 4 of them were one or two stars? NOT a trustworthy reviewer in my humble opinion so I decided to go out on a limb and chance it.
I was greeted warmly by Sonia herself, she offered me her card, and asked me what services I would like to have performed. I told her that I needed my eyebrows and lip threaded. The curse of those with luxurious naturally dark hair on the top of their head is that it grows in the same way everywhere else. She asked if I wanted my eyebrows shaped; she had a whole menu of shapes that I could choose from, or just cleaned up. I asked her to clean them up and she proceeded exactly as the girls at the other shop have always done. She trimmed the top with scissors, then proceeded to clean the rest up with the thread. She stopped after each eyebrow to let me look in the mirror and confirm that it was what I wanted.
When it was time to check out, she offered me a $ 2 discount on what she’d already done, then gave me a coupon to get $ 3 off the next visit. Wow! What a deal! She brought her husband out of the back and I met him also. They were both very lovely people and very friendly, though they were hesitant to give me permission to take pictures of the inside of the shop. I just wanted to show everybody how clean and nice it was and that they also sell a variety of jewelry items and clothing.
Anyway, this is a great shop and I’d definitely come back here again. I’ll have to keep the coupon in a safe place.

I just had the best experience in a threading salon I’m sure I’ll ever have! This is the 3^rd time I’ve gone to get my whole face threaded, but the 1^st time with Sonia. She was very polite, very professional & very informative. But the biggest for me was that it was the least painful experience of my life. The other place I was going to always made me stream tears from the pain, but I’m sure I only shed 2 tears with Sonia! I’ll forever be going back to her, plus you really can’t beat her prices for the quality care you receive. I would recommend her to everyone!