Tillys

HORRIBLE CUSTOMER SERVICE!!! I went into the store on 8÷6÷14 around 11:30am. Looked around, felt like I was being watched like a hawk. Had a few items that I wanted to purchase, waited in line to pay and look at a backpack (which are displayed behind the cash wrap), asked a sales associate to see a few backpacks she RUDELY replied that another employee would help me (she was not doing anything productive at all), the other employee decided to help someone else before me so (after I pointed that out), the initial sales associate (with an attitude) asked which was the backpack that I wanted to see. I quickly decided on a backpack and when I told them I was ready to purchase, they told me I had to get back in line to purchase. I was absolutely furious!!! I was SO close into just leaving and not purchasing anything but my brother really wanted that backpack. I finally get up to the register to pay and the sales associate dropped a few of my items on the floor because he was in such a hurry and couldn’t handle the stress of being «busy». Once I got home one of the items I wanted to purchase was not in the bag. Fortunately, they did not charge me for it! Moral of the story is DO NOT SHOP HERE! The store is MAJORLY cluttered, sales associates are rude and pushy, therefore the management isn’t doing their job. I think from now on I will avoid this store and shop online.