We had the occasion to dispose of an old water truck at our business. As it did not run we gave Ten West a call. A driver named Tom showed up and towed the truck to a scrap yard on the East side. There were complications at the junk yard, and it took some time. Ten West representative Tom was not impatient or cross, a very pleasant person to work with. His truck was from like the mid 1990s or something, and they take such good care of the equipment that the truck looked very much like new. Ten West gets my reccomendation, they did a fine job.