Walmart Vision Center

customer service is terrible i bring my prescription and glasses was incorrect when i explain that to customer services start to laugh like was a joke and when i read 30 day guarantee she tried to change in her own words, manager Rosa said she going to wait for us and when we arrive she left.
i call October 16 and said i going to be October 17 return the glasses manager decided to go out the town was like instead of glasses was a blindfold in my eyes not professional people in all i still waiting for my money back

The manage Dough was Fabulous! He was helpful very friendly and professional. I was making an exchange on a canopy that was deductive, but since I lost the receipt the other managers were rude to me and wouldn’t help me at all. I decided to leave and call the manager from the parking lot and he had an entire different approach. Thank you so much Dough! You made my day!

The good things about Walmart Vision Centers is that no matter what happens customer service is a priority. So if you change your mind on your frame style within 30 days they will change it for you, The prescription doesn’t feel quite right no fees for rechecks or remakes so they really go out of their way to make sure you’re happy with your vision options. you won’t get that from any private optical!

They have the worst costumer service. from the Optometrist to the Staff up front who deal with prescriptions its all bad. Two days agoThe first Dr. told me he could not help me because my vision was bad… WTF of course I wear contacts and have been for five yrs. Then today second Dr. during second visit told me first Dr. was lazy but he also could not help me because he didnt want to do first Dr. s work. I was told to comeback for a third time but I def will go somewhere else.
Last yr the staff up front lost my prescription they ordered had to take another wk to come in. They also could not figure out how to take percent off total charge with my insurance and I had to do math for them. LOL The light should of came on then.
Do not waste your time here!!!