Walgreens

So I went to the pharmacy to get a flu shot. The pharmacists were really really nice, especially Beatriz (I think that was her name!). I’m on a really tight budget right now cuz I went back to school again. I asked them to check if my flu shot was covered and said I would only get it if I did not have to pay anything since it was free at school. It took them awhile to get the authorization because my insurance was giving them a hard time. They were nice about it, but they failed to tell me that I had to pay for the flu shot so now I have to pay this nice bill on a a student’s budget. Great. Not planning on going back here.

It’s close and convenient. I would put no stars but their customer service was great. They tried. I came here for flu medicine for kids and left empty handed. After searching for flu medicine for 20minutes we realized they do not carry it, any longer. No stars for being a drug store and not carrying kids medicine.

I came to this location to get my flu shot the day before I went to the location in Arcadia. As you walk in, its messy. Things where they dont belong, and what I mean by that is for example, toys in the food area (customers left it in that aisle) which means the employees arent making their rounds putting items back where they belong. So I go back to the pharmacy area, walk up to the counter tell the lady I wanted a flu shot. She asked me to give her a minute as they just got power back on (windy day, and power went out). Ok that’s understandable. So Im waiting around. 5 mins later shes not back. Another pharmacy asks if I need help, yes I want to get a flu shot. So he tells me to to fill out the paper work (which the lady should have given me and I could have filled it out as I waited). I fill it out and wait. Then power shuts off again. The 2 of them start telling people they cant fill Rx or check for them as the computers are off. They tell me that they can give me the shot but I need to pay cash. Sorry — dont have cash on me. I walked out after about 30 mins, still vunerable to the flu virus. No stars taken off for the power outage, as it wasn’t their fault. But definitely unorganized and unprepared for it.

I have to retract my older review.
Their pharmacy department is way beyond bad. So bad it just colors the whole experience for this store. I tried. I even gave them an out. Yet they broke my heart twice today. Here’s why–
I left my prescription to be filled, was told it would be ready in 30 minutes. I had things to do so I came back 3 hrs later to pick it up only to be told that they have to verify w/​the doctor after 2:30 pm, how much to dispense because the dosage wasn’t specified. Mind you it was 2:35 pm when I was at the drive through & they still haven’t called her to verify. So if I didn’t come by then they wouldn’t have remembered to call. The worst part is how come I was not called that there was a problem? They have my number. So it’s ok for me to make the extra trip just to find out it’s not ready? (Big sigh!).
Anyway, the tech said she’ll call the doctor to verify and she will call me when it’s ready. That was 3 hours 15 minutes ago. So I decided to give them a call just to see what’s the hold up. Lo and behold! It’s ready. «Yes, you may come over to pick it up it SHOULD be ready by now.» REALLY!!! Hmmm!!! I wonder why I never got the call?
Really deep sigh, deeper than the Deep South, such disbelief and inexplicable feelings of such let down.
TOTAL FAIL!
I’ll make the drive to the Walgreens in the next city for my business next time around.

Convenient location from home. Too bad not 24hr…
the place is always well lit, neat and organized and always stock up on the typical necessities. What you would expect from a good and decent drugstore. The pharmacist is helpful and friendly. I never seen a long line here for filling your prescription. There’s also a drive through window for your convenience.