Firehouse Sub’s is a chain, so this location is much like every other store. Place your order at the counter, pay, and wait for your sandwich to be made and your name called out. While waiting you can grab a seat at a table and get your beverage, there is a Coca-Cola Freestyle machine here so can customize your soda to fit your personality. The food here is pretty good, a step up from Subway. The sandwiches are served on steamed bread. I usually prefer the Smokehouse Beef & Cheddar Brisket, its more than enough to fill even the biggest of appetites, if not you can always get a larger sandwich. Prices are reasonable, and service is usually pretty good. Good food, fast service, decent location, and plenty of seating make Firehouse Subs a great place for a quick bite to eat.
Chris A.
Évaluation du lieu : 5 Valley Park, MO
Firehouse subs puts all other sub shops to shame. Their customer service is outstanding. Everyone is really friendly. The food is good. I haven’t had a bad experience yet. I really like the soda machine. It’s fun to experiment with different flavors and brands.
Tess B.
Évaluation du lieu : 3 Chesterfield, MO
The sandwich I ordered was hot with a decent amount of meat. Unfortunately I didn’t get to enjoy it due to them messing up my order and putting cheese on my sandwich when I hadn’t requested it. I didn’t discover this until I took it out to eat after getting it to go. I’m allergic to dairy, so when I discovered melty cheese all over every ounce of meat, I was less than impressed. Everything else about the place seemed satisfactory from what I observed, just check your order before rushing out the door with it.
Erik L.
Évaluation du lieu : 5 Ballwin, MO
My favorite sub shop, hands down! The best customer service I have ever had in a sub shop was in this Firehouse Subs. My wife and I are always greeted when we walk in the door, and the employees and management are always friendly and helpful. An added plus, their sandwiches are all amazing, fresh and tasty! My favorite is the Smokehouse Beef & Cheddar Brisket. The place is always clean, including the bathrooms. Free condiments include about 50 or so options of different hot sauces to pour and sample at your leisure — I had no idea there were that many good hot sauces even out there. A cleaver idea that I take advantage of and try a new sauce every time. I like the fact that they always have coupons available through their mailers. And lastly, my sweet-tooth enjoys their freshly baked cookies, their hundreds of different Coke options they offer with their Coke-Cola machine, or sometimes I’ll do their freshly brewed sweet tea. Can’t go wrong any way you go, just go!
Michael E.
Évaluation du lieu : 4 Valley Park, MO
Love Firehouse subs almost as much as Jimmy Johns. Little pricey but worth the little extra compared to Subway for the choices you get. I have only ate at this location once but overall it’s clean and the service is good. Will continue to eat here.
Milan P.
Évaluation du lieu : 5 Ballwin, MO
I found this place a couple of days ago while looking for a good new place to eat and I found it! Great place with great food and people working there. The older gentleman and another person working behind the counter suggested me their favorite sub no. 10 and I ordered it(forgot the name) it was delicious! Very nice atmosphere there as well. Next time I feel like eating a good sub I’ll go there for sure.
Trish D.
Évaluation du lieu : 5 Ballwin, MO
Friendly service and a consistently good sandwich every single time. The staff is very attentive and always ready to help you as soon as you walk in.
Craig B.
Évaluation du lieu : 4 Ballwin, MO
I have enjoyed Firehouse subs on three separate occasions now. All three sandwiches were delicious. What I like about Firehouse is the understandning that a 6″ sub is too small and 12″ is a bit much. Sandwiches are available in an 8″ or larger size. A large assortment of sauces(BBQ and hot) are available to dress your sandwich. Please note Firehouse Subs was started by Firemen and staff may ask you to round up your bill to the nearest dollar to donate to their foundation. From the website: «The Firehouse Subs Public Safety Foundation is dedicated to improving the life-saving capabilities of first responders and public safety organizations in communities served by Firehouse Subs by providing funding, resources and support» Also note this place has a Coca Cola Freestyle machine and you may wait in line for a bit while kids play with every flavor combination possible.
Jeff G.
Évaluation du lieu : 4 Ballwin, MO
Their subs are very tasty and line moves quick. They have a cool Coke freestyle machine thats good too.
Beth B.
Évaluation du lieu : 4 Saint Louis, MO
I had a voucher for a free sandwich from Firehouse Sub & so I stopped by when I was in the area. I had the Hook & Ladder sandwich on wheat and it was pretty darn good. They steam the meat & buns, so the bread was really soft. The quality is there, for sure. They also have a whole station of various hot sauces with heat ratings marked on them(heat rating 1 – 10), and I’ll be honest, some of them scared me — I played it safe with a 5 jalapeño sauce. But, if you like hot sauce, this is definitely the sandwich place for you. I personally prefer sandwiches from smaller chains or locally owned establishments, but this national chain is certainly a step up from Subway or Quiznos. I would consider getting catering from them as well, as they’re priced attractively.
Aamir B.
Évaluation du lieu : 5 Saint Louis, MO
Exceptional subs. Good quality bread. Exceptional Service. Food quality is consistent and prices are unbeatable. By far one of my favorite subs I have every had!
Vince L.
Évaluation du lieu : 5 Ballwin, MO
Nice surprise out in West County. I was looking for something different and this had opened recently. It was a odd time of the day so I didn’t expect a crowd. There were a few folks in eating. The place was bright and spotless. I was greeted right away. I asked the sandwich chef what to try in order to have a good first opinion. I ordered a Smokehouse Beef and Cheddar Brisket. Made it a combo with Sun Chips and a drink. The drink machine was interesting. Only one spot to get drinks and ice. The touch screen allowed me to choose whatever flavors I wanted and how much of each. The sandwich was brought out to my table rather quick. And it was good. I had to take smaller bites in order to make the sandwich last. It wasn’t as filling as a Subway or Quiznos but then again the bread wasn’t the star of this sandwich — the cheese and brisket was. When I was done and went in to store for my last refill and drop off my trash one of the employees reminded me that completing a survey would get me a free 32 oz drink next time. Not a bad deal since(A) I had good things to say and(b) I knew I would be back.
Dave W.
Évaluation du lieu : 4 Ballwin, MO
Got the club on a sub on wheat. Bread was soft, decent amount of meat. MUCH better than Subway. Service was quick and polite. I will definitely return.