Jiffy Lube

Everyone was very friendly & my car was serviced almost immediately. I was in & out & on my way in no time. Nice job guys!

I’ve always gotten excellent service here and I like that everything is easily kept on the computer for reference. Makes it easier to decide when to get services done.

Deceptive sales and rebate practices.
I needed an oil change quickly, before leaving for a short road trip. Despite the fact that I was their first customer of the day, it still took at least 45 minutes for my «jiffy» lube. The attendant spent at least 25 minutes trying to upsell me on crap I didn’t need. Also, there was a «deal» going on for a $ 20 rebate if you get a higher-​quality oil. I agreed to do that. Somehow, though, the $ 20 rebate became $ 10. I filled out the mail-​in form anyway, and I received the check yesterday in the mail. To my surprise, THE REBATE CHECK IS MADE OUT TO JIFFY LUBE for my next oil change. Boy, do I feel like I was taken!
Jiffy Lube and Pennzoil, you have lost this customer forever due to deceptive sales and rebate practices.

I got my last oil change at Jiffy Lube, and I have to say, I was rather satisfied. I usually dislike getting my oil changed, because the employees always pester you trying to «up-​sell» you extra stuff, which I honestly can’t fault them over because I know it’s their job, but that still makes me feel uncomfortable. Especially since I usually try to keep my oil changes around $ 30, this policy can become more than a little annoying.
Well, I have to confess that this Jiffy Lube wasn’t that different in this regard, because they still tried to sell me a new air filter on top of my oil change, and that along with the total cost of the oil change is what is keeping me from giving them a 5-​star review, but I still think they did a very good job, going above and beyond what I expect in an oil change. Since I hadn’t replaced my air filter in awhile (maybe ever, in the more than a year I’ve had this car), and since after they heard the hesitation in my voice, they knocked $ 5 off of it, I decided to go ahead and get it. The workers were all incredibly friendly, though, and they didn’t make me feel too uncomfortable or pressure me too much to get extra stuff, and I appreciated that. I actually hung out in the bay with them during most of the oil change and was able to carry on a pleasant conversation with them, which was nice.
So, I went on a Saturday morning, and was able to get the early bird special, which the penny-​pincher in me greatly enjoyed. But what really made this a great oil change experience was the friendliness of the employees, their lack of extreme pressure, and the little extra things they did for me at no charge. I had just bought some wiper blades for both my windshield and my rear window, and they put them all on, and sprayed some WD-​40 on a back window wiper that was so rusty that it was causing it to not even touch the back window. So they fixed my back window wiper, making it effective again, and replaced my windshielf wipers, all at no charge. They also vacuumed my car out, which saved me a trip to the DIY car wash.
Unfortunately, I still spent almost $ 50, but since I won’t have to replace my air filter for awhile, and my next oil change will therefore be much cheaper, I will probably return to this Jiffy Lube, using the coupon they e-​mailed me, and again going on a Saturday morning, so I can get that early bird deal. They definitely know how to take care of you, and I really appreciated all of the extra stuff they did for me at no charge, and how friendly everyone working there was.