300 North Charles

Where to start?
Our AC and hot water heater have had several leaks now leaving the floors warped and stained with water damage. The maintenance person also thought it was a great idea to turn our AC off while we were away, while leaving water all over the floor, so our apartment felt like a sauna when we came home. Our apartment now gets a terrible odor when it gets hot, likely due to mold and mildew that has built up (which the management refuses to look into), and one of our pets has a serious eye infection the vet directly attributed to the high heat and humidity from this incident.
Whenever we have tried contacting the management (W.H. Campbell Company) we have been ignored. They are pretty much non-​existent and the few encounters I have had with staff have proven them to be extremely rude and unapologetic.
The building is also supposed to be secure but maintenance people constantly leave the back door propped open so anyone can walk in.
They also advertised amenities when we signed the lease, such as on-​site concierge. Within a month or two we found amenities being abruptly discontinued. There is no on-​site concierge or even anyone usually manning the front desk at all.
The washer/​dryer are stuffed in a small walk-​in closet where the loft bedroom is, and whenever they run the room is too hot to be in. They also give the closet a terrible musty odor.
By far the worst apartment I have lived in. In fact I’ve never had a bad experience with an apartment at all before this.

I have lived in this building for 10 months now, and am counting down the last two months until I can get out. This place is one of the most ridiculous places I have ever lived in.
Most importantly we were BURGLARIZED over the holidays while we were out of town. Our apartment was burglarized USING A MASTER KEY. It turns out that this was the SECOND time in two years that this had occurred. The management was shockingly unresponsive and bluntly refused to allow us to go through the security video to identify a very identifiable bag that was stolen along with our stuff. Additionally, the concierge service told us that they would only change the locks with their maintenance, who had full access to our apartment with a master key. And that if we want to spend the money, we could change it ourselves, but of course, they would retain the master key.
Prior to this burglary, there were multiple «trainees» in the apartment that had full access to all of the apartments and would deliver packages by opening the apartment with a master key. Although we had explicitly asked to not have any packages delivered to our apartment, this occurred on multiple occasions.
Additionally, the concierge and maintenance staff would constantly enter our apartment without any prior notice what so ever. This occurred on multiple occasions, and twice on days when either I was still sleeping to wake up to find someone talking in the living room or my wife was sleeping to wake up and find someone working in the bathroom.
It took over four months to get all of the maintenance issues fixed when we moved into our apartment, although we had a full walk through two months prior to moving in. After speaking with other tenants in the building, we also learned that they have had similar problems, being told that you can’t expect everything to be perfect in your apartment, and have also had problems with people entering their apartment without any notice.
We have mice running around in the apartment. Although we have had the exterminator come in and lay traps, we have still seen multiple mice in the apartment. Additionally, there are some sort of fruit flies that are always in the apartment. We have had the exterminator come in multiple times for that. We have been told it is because of all the trash that is piled up in the hallway (Yes, trash actually gets piled up every Wed in the hallway for «recycling»). Walking through the hallway to the exit is a nightmare unless you have lost your sense of smell.
I would never recommend this apartment building to anyone. I deeply regret having ever moved in here, and would not trust the management or any employee in this building with my security.
I hope this review prevents any one else from making the same mistake that I did.