Applebee’s

The staff was very friendly, but they were slow and unorganized. The food was the usual applebees. .nothing special. Burger was supposed to have sides came plain, had to ssk for them… my food was warm, not cold. Like it had been sitting, but its all good. My baby will enjoy it later.

Not my fav spot but i have a pic so gotta Unilocal.I had a pina strawberry colada. It was delicious. I would have liked more rum but it was still good. The bartender is pretty good. I forgot her name but she is young light skin African American woman. Hopefully u get her. Well I really haven’t met another bartender from here but I’d like to stick to her. Yum colada daiquiri

Working a customer service job can be the pits, especially when the restaurant is crowded and you aren’t feeling all that great. I get it, I’ve had to work those kinds of jobs myself.
However, there is a standard that has to be met none the less, and I’m afraid that this Applebee’s didn’t meet that standard at all.
Our waitress was unwelcoming and her mood never lifted above «depressed automaton» once during the entire meal. She only stopped by the table after other servers pointed out that our drinks were low, and even then it came across like a monumental task to bring us refills.
We ordered the spinach-​artichoke dip to start with. It came with a mountain of nearly stale tortilla chips, the promised spinach dip, and strangely enough, a random bowl of salsa. Did the kitchen want to ensure that we ate all the chips so they wouldn’t feel bad about letting them go to waste?
We also ordered the pretzel sticks with Brew Pub Cheese. When people order something like this, it’s usually because they want the salty, crunchy tender taste of the pretzel mixed in with the deliciousness of the beer-​infused melted cheddar sauce. That’s the point. It doesn’t quite work without both components blending in harmony.
First the appetizer arrived with a small bowl of honey mustard, but no cheese. I informed our waitress; oops, they forgot to put it on the plate. Ten minutes later she comes out with a bowl of cheese. I dip in my pretzel, but oh dear, the cheese dip is some kind of creamy Parmesan, not the Pub cheese I was waiting for.
I flagged down a server (as our waitress was nowhere in the vicinity) and explained the situation. He blinked at me slowly and replied «So…what’d you want?» as I struggled to keep from facepalming. I said I wanted the correct cheese that goes with this appetizer, the Brew Pub cheese. He struggled with the concept before finding our waitress so I could explain all over again.
Our entrees came out (two lukewarm chicken finger baskets with barely acceptable chicken tenders and sub-​par fires coated in salt and pepper. What makes these chains think that dredging cheap greasy fries in a heavy salt/​pepper mix makes them special?) and with them a new bowl of cheese. Our waitress toddled off before I could explain that the white color of the cheese and the color presence of jalapeño bits suggested that we were now dealing with queso blanco dip, not Pub cheese. I even tasted it to be sure, and yes, this was not the cheese I’d been looking for.
I was determined by now, even though our pretzels were long cold and the sheer level of incompetence was now hysterical instead of rage-​inducing. We were halfway through our meal when we finally got the correct cheese. Pretzel priests blew the horn of Ascension, pretzel supplicants fell to their knees in exaltation for behold! The time of the Promised Cheese had come, no more would they suffer under the false idol cheeses of the past!
I doubt I’ll be returning anytime soon, but if I do, I hope that the manager of this location takes the time to do some intensive reviews/​training with his staff and that my next review is a positive one. I don’t write this to be mean or petty, but because I honestly believe that they can do better, and I hope that they put the effort in.

Not sure if the wait person was new or not. Very slow service, in everything, even for a glass of water. She kept forgetting items I needed to have a great meal.