Customer service is horrible. They are rude, condescending, and just plain nasty. When you email a complaint directly to EnjoyCPR, it goes unanswered. They take your money… and in the case of a student emergency they are not very accommodating with either refunding you or setting you up in a new class. The«Refund» policy is so vague, so much, that this company can use it to their advantage, and twist around the interpretation to meet their needs. They«win» every time.