Howl

The staff here are so helpful, friendly and knowledgeable! Coming here is such a treat.
My vets have proven to be sort of useless in dealing with my «problem cat,» who is perpetually sick due to a viral issue, but the folks at Howl have pointed me in the right direction time and again. They really listen to you when you have questions and provide comprehensive answers. The prices are good and they have a wide selection of food for all kinds of pet needs. Also, the two store cats rule!

My old roommates used to rave about this place. My fiancé also used to patronize this store when his beloved dog Rufus was alive.
I’m a CCL but decided to get some treats for my friend’s dog who would be staying overnight at the house a few weeks ago.
She’s an American bulldog so I didn’t really know what was best treat wise for her. I expected help and knowledge from a boutique store like this, but the highlight of my trip was the shop cat who was roaming the store.
There was a nice blonde twenty-​something who greeted me but then vanished into the back or stock room. I was left to feel like I bothered the owner, an older woman sitting at the computer looking intently at something. I asked her a few questions and then picked up items in the lone room dedicated to felines.
Oddly enough she thanked me twice in the span of five minutes– it was as if she was trying to rectify her otherwise disinterested tone from before.
I purchased Applewood bacon ‘Kitchen Bites by Wingaling, Feline Greenies digestive care Salmon treats, and TOW cat Rocky Mountain cat food for $ 25.01
I won’t be going back even though I love supporting neighborhood businesses. I can probably get the same assistance and better customer service from a big corporate machine.
#byefelicia

It’s nice to have a pet shop in the neighborhood. The selection is good, they carry the dog food I use but I order it online bc it’s cheaper. I do go there for treats and bones. They are a good price and nice variety. The staff is very friendly and helpful.

I started going to Howl about two years ago, when the vet recommended my cat eat Verus canned food and I couldn’t find it anywhere. Flash forward and I’ve found it a few more places, but nowhere else as cheap as Howl. That includes online. (The cat still hardly eats anything else).
Beyond their being one of the few stores that has my cat’s food in stock, they have a really great selection for a small pet store and prices that are closer to big box stores than the other boutique pet stores in the area. I also like the fact that they have a parking lot someone usually offers to help me bring my purchase to the car. Staff have always been helpful and willing to answer questions for me (they recently helped me ID another brand that averted a kitty hunger strike when there was a Verus shortage). I do agree that checkout can sometimes be slow, but I haven’t had any of the major problems other people have mentioned. All around they’re the best pet store I’ve come across in Baltimore, and I plan to keep coming back.

Howl is an affordable pet shop suitable for all sorts of pet parents. I love the selection of canned and dry cat foods, and the natural remedies section (digestion, teeth cleaning, etc.) is excellent. I can always seem to find what I’m looking for here, even though it’s not a huge shop. I LOVE that I can support a charming local business in the process.

I love supporting this local store. They have a very wide selection of dog and cat goods and are always super helpful. I do wish they would carry a little more variety– reptile and fish food at least.
2015 update– they have greatly expanded their offerings and now carry goods to meet the needs many types of pets– love these guys and the store kittens couldn’t be cuter ;-)

Howl has a really great selection of cat items, especially food. They have every flavor of the BFF pouches, which can be kind of tricky to find elsewhere. I always feel sort of ridiculous for giving my cat a treat called «My Little Lion», but he seems to like them, so oh well.
The free parking in back is AWESOME.

All the staff (fur and human alike) have been friendly but not invasive on our visits, and they have a wide selection of food and a decent selection of toys and treats for our cat. Plus, they’ve been really nice when we bring our feisty cat in for claw trimmings!

As pet stores go, it tends to run either boutique or big box. I find Howl to be the happy middle ground. There’s a variety of food, toys, pet beds, collars… but you’re not going to get lost somewhere in «small mammal».
Parking isn’t murder in front of Howl, but there is a customer lot behind with a convenient ramp entrance right to the grooming area of the store. Hey, it’s Hampden. Every little bit helps. The hours are respectable for working stiffs, too.
I haven’t had a whole lot of inquiries of the staff, but they do offer help and a greeting while I’m there.
You ready for the awesome part? It’s cheaper than buying off Amazon or the grocery store. Okay, they may not have 40 million different brands and flavors, but I’d never call their selection limited. If you’re only concerned about price, and err to the Iams side, probably stick to the grocery store. Even then, though, unit pricing for food in quantity will surprise you. And you might not have to worry about melamine in your dog’s chow.

I work in Hampden. I lived there for five years. I love to shop local and support the small business! I stopped by Howl today to pick up some chow for my furry loved ones, usually when I go in the service is wonderful! I love talking to the owner, she is fantastic! However when I went to check out today the woman who rung me up was quite surly and rude. Brown hair facial piercings. My co-​worker informed me she had a similar experience with the same woman. Guess it’s back to Pets Mart for me. I’m not going to over pay for bad service.

Great place! My puppy scraped her paw and it wasn’t healing because of her constantly licking it. I decided to get her a cone collar (e-​collar), and this was the closest pet shop. The two employees up front we’re VERY helpful, and even recommended a cream that would help with the healing. 24 hours after using the e-​collar and cream, my puppy’s scrape has finally started to heal. Yay! I will definitely go here for all my future pet needs.

Love this place.
They remember me and my dog, Caesar, and always ask how we both are. I have religiously purchased his food and toys there since they opened. I used to live a street over so it started out as a convenience thing but now that I have moved, I still drive there to stock up whenever I need to.
The staff is more than helpful and they have talked me through a few dietary issues I have had with my dog. I even order all his dog tags through Howl even though I’m sure it’s easier to do this online now.
Their prices are fair and they carry the brand my dog likes, Taste of the Wild, where as many places do not, so I don’t mind the $ 1.50 price difference between Howl and online TOW vendors.
I will agree with the other poster who noted that this is more of a dog store than cat store. I have a cat, as well, and typically source his food from the vet (prescription stuff) and litter from Target — not because they don’t have good options though. While their cat area is smaller than dog area, I feel that they have an ample variety of food and litter. I just typically get my litter at Target because the cat isn’t picky where as the dog won’t eat anything but his taste of the wild stuff.
We just got a puppy and I can’t wait to bring him in with me. And if you can’t wait to show the pet store staff your new puppy, I think that means it’s a pretty solid store with a pretty solid staff!

Howl is a great store! The staff are very polite and helpful. They have a good selection of high quality dog food and dog accessories. Their prices on flea and tick preventatives are quite high, however. The parking lot behind their building makes shopping there very convenient.

To me, the only place in the area to get supplies for your pets. Robin, the owner, is awesome and will help you find everything you need.
Changing your animals diet is one of the best things you can do for them and their health. Feeding them natural and healthy foods will extend their lives and keep the little furry babies happy and healthy.
Howl has everything you need — and if you can’t find what you are looking for, they will go out of their way to order it for you. I wouldn’t shop anywhere else for my animals!

Howl is a great store. Convenient to where I live, has a pretty huge selection, and knowledgeable staff. Not the cheapest store out there, but I think the prices are comparable for what they’re selling, which are higher quality products and foods.

Decent pet supply store with friendly staff and a wide selection of natural dog food, toys, and accoutrements. Not as much stock in the cat department, but enough to get the very basics. Since I’m currently a cat owner, I was a bit disappointed with the lack of cat carriers and litter bins, but the staff were really polite and helpful, and happy to order anything that I asked for. Unfortunately, when the order I made did come in it was in the wrong color, but 3 stars for effort and proximity to my home. Maybe if they get more cat stuff, I’ll put a couple more stars on there! Prices aren’t exactly cheap, but not completely outrageous either, especially for natural/​organic products. Worth it if you’re in the neighborhood.

Their staff is so helpful! My cat has weird food allergies, so I had to come here to find a special food. Howl keeps letting me try foods and return/​exchange them with no penalty if my picky cats won’t eat them. The people that work here are so knowledgeable and friendly.

My experience has been similar to other users that were ignored by the owner and her friends chatting around the cash register. I bought food from the original location years ago for my cat that had some feeding issues. She ordered it by the case for me until moving to the current location.
I bought all my pet supplies there for a while since I try to reward businesses that treat me right, but she was gradually less willing to order food, even when I offered to pay up front. It seems like her niche market has changed from specializing in food to something else and she’s just not interested business outside whatever her niche is. She kept saying she’d order the food, but wouldn’t.
More and more, I found myself having to buy it from a shop that was wiling to order it. The last straw was when I wasn’t charged for an item and I went back with my receipt to pay for it. The owner’s mob of snotty friends literally ridiculed me for coming back to pay for something I wasn’t charged for.
Nice assortment of goods and services, but don’t expect your business to be appreciated.

The pet boutique thing has been around for a bit now, and we all know of one or two flash-​in-​the-​pans that sprung up to sell you an overpriced poo bag dispenser, or the next trendy dog food. Howl is not, nor has ever been, that place. This is a spot that first and foremost has wonderful and knowledgeable salespeople. I really can’t say enough about the staff — if you have questions, they have answers. You will be treated with courtesy and respect as a customer, I promise.
The selection is very good, but not overwhelming. They stock the good stuff, so what they have can be counted on t be the best thing they’ve found. This goes for the whole slew from shampoos to treats. Have a question about what may be a good option for your pet, see above.
Prices are reasonable, and the pet wash is a great option. The parking in back makes it an easy, quick stop. And please check out their boards to see how you can support local adoption and animal protection groups.

It seems that Baltimore has a wide selection of local pet stores that cater to dogs, but very few of them have a good assortment of food and merchandise for cats.
As a crazy cat lady in training with four cats, I appreciate that Howl has the largest selection of grain-​free food for kitties in the Baltimore area. They even have a large selection of raw food for cats. They turned me on to the brand of raw food that I now feed my cats, Aunt Jeni’s. It is reasonably priced and the employees at Howl go out of their way to keep the rabbit formula in stock for me. If you sign up for a frequent customer card (free, and they never bother you with spam mail), your 10^th bag/​can/​container of food is free! The employees are always very personable and helpful. If your cat is picky (as one of mine is), they will work with you to help you find the food your cat is most likely to eat.
Howl also carries a wide variety of gourmet and natural cat treats. My cats love the dehydrated turkey hearts and the bonito flakes (otherwise known as kitty crack).
My kitties appreciate the organic catnip toys they carry as well. Simply put, this is a one-​stop shop for Baltimore cat owners looking to give their cats a quality food and lifestyle.
Oh yeah, and they have a big selection of dog stuff too, if that’s your thing. I do love dogs, but I feel like cats just don’t get enough credit when it comes to most pet stores. Cats deserve to be spoiled too!
Parking is available on the street, and there is also a free lot in the back of the store.
If you’re lucky, when you visit Howl an adorable dog or cat will greet when you go up to the register to pay for your purchases!