Macy’s

I mostly shop online and this is where I do returns. They have a decent men’s section but it caters to lower-​end brands. Rarely am I able to exchange an item that I bought online here-​always a return and reorder. Not much northface, ben Sherman, Lacoste, Boss etc. to choose from. very limited. It’s close, clean and friendly sales people.
But I do love Macy’s sales. Can’t go wrong with coupons.

I love this store — good bargains/​sales in clothing, stores & accessories. I love Lancome cosmetics counter — great customer service.

I LOVE Whitemarsh Macy’s. It may not be the fanciest Macy’s in the Baltimore metro area but it’s great for semi-​formal clothing and of course, everyday wear. It’s also near to a lot of speciality stores inside and outside of the mall – what I refer to as one-​area shopping. My mother-​in-​law introduced me to the store (and some of its associates who work in women’s clothing) about 15 years ago. Yes, she’s so much the frequent shopper that she’s on a first-​name basis with some of the Macy’s employees! I impressed by the Macy’s associates 15 years ago (before Macy’s started mass marketing) and I remained impressed to this day. They actually help me find the cheapest deals for whatever I’m looking for, giving me tips about upcoming sales, etc. The only reason I didn’t give this Macy’s 5 stars is because their designer and formal selections are somewhat limited. This is to be expected – like other department stores, Macy’s tailors it’s selection to the surrounding population (duh, marketing 101). If you want a larger designer or formal wear selection go to a Macy’s that’s located in an area with an even higher tax base. As for me, I like to spend my hard-​earned money at stores where I know I’ll be treated well and taken good care of. I’m so loyal, I’ll window shop at another Macy’s (if it’s convenient) but order and buy the dress at MY Macy’s store – White Marsh Mall. ;-)

Its smaller and weirdly laid out compared to other Macy’s the home section is on the other side of the mall. It was a little messy and dirty also. But awesome deals on great stuff, so you can’t beat that. Still my favorite department store, and its not bad enough to justify driving to a different Macy’s.

I love this Macy’s in White Marsh. I often beeline for the Carols Daughter counter but when time and funds permit, I shop their great selections. I have never experienced long lines or rude customer service. I love love love the sales and the sale selections, especially in the shoe department. If you want a peacefully, hassle free experience, try shopping at this location.

The sales representatives at the Macy’s furniture department at the White Marsh Mall are extremely professional and their prices are excellent.
My current family room furniture was purchased from Hecht’s (prior to being purchased by Macy’s) and I was glad to find that they still carried the same line. We recently purchased a very large sectional and sofa for approximately $ 2600.00 and the sales representative was very helpful and knowledgeble about their products.
Their delivery service is extremely thorough and utilizes both emails and calls to confirm the delivery date/​time. I will definitely be back to Macy’s in the future to furnish other rooms in my home!
As for the other reviewer looking for Le Creuset in Macy’s, high end ceramic cookware is not something I would expect to find in a big box department store. I own several pieces of Le Cresuet and purchased them at specialty cookware retailers.

I was shockingly disappointed in this Macy’s at White Marsh Mall. It has the usual really good selection of clothes, makeup, fragrances and all of the items that you would expect to see at a high-​end department store, but two things stood out at this location that weren’t very good.
— There are NO high-​end brand names in the housewares department!!! No Le Creuset, no All-​Clad, nothing but Martha Stewart and other lower-​end brands. The «best» brand that they had available was Calphalon — which is fine, really it is, but if you’re LOOKING for a Le Creuset Dutch oven… that’s what you want. Not Martha Stewart appliances. Seriously? I would EXPECT Macy’s to have these brands available at EVERY location. Is this not supposed to be a «better» department store?
— The housewares section is detached from the rest of Macy’s, about half a mile walk from the clothes section. What… the…hell? How much sense does that make? I had to go by six hundred other stores before I could find what I was looking for. And then… see above, I didn’t even FIND it!
Wow. Next time I’m either going to order from Macy’s online or go to the Towson location — at least they HAVE Le Creuset there. Sheesh!