Do not even try to get anything from here, 1– the girl in the front is very rude, why is she there when she does not want to work? 2– I place an order and still I did not get my pizza an hour later, they acted like they were giving me a favor. Worst experience ever. I recommend to avoid this place. 1 star just because I got my pizza an hour later.
Kim B.
Évaluation du lieu : 1 Baltimore, MD
There really needs to be a zero star option. Walk in the door and instead of being greeted the young African American male just stared me down. 5 workers, all in various states of doing nothing, taking selfies and yet the small side salad I ordered 20 minutes ago hadn’t been made. Finally get salad, say thank you, have a good night… crickets. Keeping it classy Pizza Hut
Quin A.
Évaluation du lieu : 3 Baltimore, MD
Pizza was hot and tasty. Called ahead for pickup and order was ready on time. I wanted thin crust but it was too thin and a few slices were hard. Cheesy bites weren’t so cheesy either. However the crust flavor, honey sriracha, was strong and delicious. Ladies at the register were very professional and friendly. There was some talk going on in the back kitchen among employees but not directed at the customers. The place and the equipment have probably seen better days.
Sara R.
Évaluation du lieu : 1 Baltimore, MD
This has the worst customer service I’ve ever experienced in my life. I waited 2 hours for nothing. I called after an hour, a girl answered and said they were busy so I figured it’s friday I’ll be patient. Then after two hours I was done. I called back and they said they had canceled the order. I never canceled the order and no one called any of the numbers on my account or for the credit card I paid with. If I could give a negative rating I would. This has happened to me before with this place. I am super surprised they haven’t been shut down yet. The incompetence running this place is absolutely astounding.
Renee B.
Évaluation du lieu : 1 Baltimore, MD
Placed order in advance. Got there and picked it up only to return home which is not close and my son takes a bite and there is hair in the pizza. So not good. This pizza hut has lost my business. I saw long hair but I didn’t see any hair nets on. My day has been too good to call and have any disagreements. I wil call on Monday to make the manager aware. This was a waste of money and I had to still get my son something to eat. Smh
Peter M.
Évaluation du lieu : 2 Baltimore, MD
This Pizza Hut is consistent. Consistently late and consistently cold. I gave them 3 tries, I don’t know why, but I did. They ranged for 30 minutes to 90 minutes late. Yes, 90 minutes. Every time it was cold. One time I got a free soda, which I don’t even drink, to apparently make up for being 90 minutes late. My whole meal should be free if you’re going to show up with a soggy cold pizza that late. There’s new chain and non-chain places popping up. Time to check those out.
Erika F.
Évaluation du lieu : 3 Baltimore, MD
Your food is basically always hot. Sometimes I get delivery and sometimes I like to go directly to Pizza Hut and wait for my pizza to come fresh out of the oven. Oh how it burns the lap. Parking is almost nonexistent. If you’re lucky you’ll get one spot available right before the bus stop in front or you can drive around the building and park on the side. You still may be looking for a space.