I drop off packages and use this location at least 4X month, if not more. The guy at the front, Jon Bernstein is always rude, never smiles. He does say«welcome to post net» some times, but it is robotic like he could care less if you patronized them. Their prices are high and they nickle and dime you. If a piece of tape is loose, they can’t give you a small piece to fix it without a charge. If you have larger package for USPS, Jon will tell you they may not take it because it is too big. This has happened more than once. He watches as you struggle to get the door open with a large package, not offering to help or even hold the door. Maybe he should be in the back and not the first or only one in the store. He needs a class on customer service.
Rebecca G.
Évaluation du lieu : 5 Columbia, MD
These guys did absolutely everything they could to help me when a FedEx package I sent never got to its recipient. They worked directly with FedEx and kept me in the loop every step of the way. The shipping itself was a piece of cake and when stuff went wrong on the FedEx end they did all the frustrating stuff for me. I will definitely be going back! Highly recommend!!!
Tim Y.
Évaluation du lieu : 1 Baltimore, MD
Rip off on every service! Rude! Wanted to send a box via UPS, they wanted to charge $ 1 just for putting a small piece of tape to close it? Even thought we spend tens of dollars for using their fax, I will pay twice as much but will never comeback!
Travis B.
Évaluation du lieu : 4 Baltimore, MD
It’s a post office, fed-ex, UPS rolled into one. Can’t ask for a better one stop shop. I had to ship sports tickets overnight to another state. The house was located in BFE so it was going to cost some extra dough. They suggested I use the individuals business and that worked perfect! Saved me $ 10! They also take your information down so you’re in there system to expedite future shipments. The next day I even received a call from them confirming my shipment had been received! Very pleased, will continue to go here with my business.