I was a happy member for several years. The personal trainer staff was very good. The workout equipment was pretty good. Then problems started to become more frequent. Over the next year or so, there were several changes in staff that caused me to wonder about the place. My trainer left for another club, as did several familiar faces in the training area and the café. Also, there were a string of infrastructure problems: the hot water boiler; a motor overheated causing smoke to the extent the fire department had to evacuate us. Had one bad experience with bratty kids, undisciplined by their idiot parents, dining outdoors during the summer. The kids sprayed me and my food with their squirt guns while their parents just looked and laughed. The amenities are nice, but, since I was only using about 30% of the offerings, I decided to go to Sachs Rec Center in Deerfield, for a third of the cost and all of the equipment and amenities I need.
Ilyse B.
Évaluation du lieu : 5 Deerfield, IL
Midtown is a fantastic club. I have been a member at other clubs and midtown excels at trying to keep it’s members happy. Excellent customer service, always clean and friendly staff. The outdoor pool is amazing and they keep it open as long as possible, well after all other pools in the area have closed. I would recommend this club to anyone looking for a great place to workout and feel valued as a customer.
A W.
Évaluation du lieu : 1 Chicago, IL
Avoid this horrendous place! The membership staff completely lies about the contract. Do not trust anyone you talk to in their office. Furthermore, the facilities are mediocre. the same as any other gym in the area and certainly not worth the membership. I would not trust any of their staff with any fitness goals — they do not know what they are doing and could cause you injury.
Mark P.
Évaluation du lieu : 1 Providence, RI
I called the gym to get some basic information about memberships, and the woman I spoke to was condescending and rushed me off the phone.
Matthew R.
Évaluation du lieu : 4 Manhattan, NY
This is one of the nicest health clubs I’ve been to. I went with a couple friends who were members and was extremely impressed. All the staff were very friendly and accommodating. It was winter so I didn’t get to use any of the outside facilities but I though it was nice that they had so many heated indoor tennis courts. The cardio machines all seemed very new and I didn’t see any broken ones. I though the curve treadmills were pretty neat and was excited to be able to use a water rowing machine. The locker rooms were fairly clean and the dry sauna was great. I hear the massages are awesome as well. I really wish this was a gym this nice by me and that I could afford it.
Gigi c.
Évaluation du lieu : 2 Deerfield, IL
Very crowded in the summer by the pool. We could never find a chair and would often have to leave. Very difficult to make a hair appt. Not enough openings. Recently there have been break ins to cars and the locker room. I didn’t find enough class times to fit my schedule. When I was in the pool once a maintenance man was doing live electrical work!!!
Tom D.
Évaluation du lieu : 1 Lake Bluff, IL
Midtown gets the $ 150 they squeezed out of me, I get to leave them a horrible review. I had a contract that said I could cancel if I moved out of town. When the time came, an employee in the membership office(I wish I knew her name) said that was impossible and that I had to keep paying for my membership. She wouldn’t even look into it until I had to demand she pull up the contract. Sure enough, the contingency was right there. You are trying to lock me in to a contract and make me pay $ 150/month for 6 months for a membership I’m never going to use? Think again money-hungry lady in the membership office. She proceeded by charging me a full month($ 150) for the 1 week period I was still in town before moving to Chicago. They have made no effort to reach out to me and make things right and I will leave this review up even if they do contact me — because people should know.
William H.
Évaluation du lieu : 5 Deerfield, IL
I admit that I am not an expert on fitness clubs. I was spoiled by my first encounter with the genre — PedalSpin Studio in South Pasadena CA. They were Awesome. But This place surpasses All my expectations. The towels are plentiful, everything is spotless and the showers never run out of hot water. On top of that, every member of the staff with whom it has been my pleasure to interact has been helpful, interested and actively supportive of my fitness goals. When you combine all that with the country club quality of the setting, two pools, giant hot tub, tennis, paddle board, weight training, spin studio and group fitness area PLUS fabulous lounge areas inside and out to socialize or just recharge — it makes for a fitness experience that actually encourages one’s continuation and on-going success!
Meg T.
Évaluation du lieu : 5 Crown Point, IN
Love this club!
Cindy s.
Évaluation du lieu : 1 Chicago, IL
My mom’s car got broken into in the parking lot here, and we come to find out that this was the 4th time(the 5th time came shortly after) this has happened in 2 weeks, with no warning from the club what-so ever! No email warning it’s customers to not bring valuables or leave valuables in the car. Obviously this club cares more about it’s bottom line rather than the customers.
Joy T.
Évaluation du lieu : 3 Buffalo Grove, IL
My parents have gone here for years, and I come to play Tennis sometimes on the weekends with them. Great facility, clean and well maintained. Food is great, lots of options and even free coffee! The only thing I don’t like is the kitchen staff is not professional in the café, where often times I have found the main cook-short guy/glasses(think his name is Ed?) staring at me inappropriately and being rude and even over heard him make inappropriate comments about guests. This is not something you want when coming to relax and enjoy yourself at a nice club. Creeps me out to be honest. Besides that the club is great and I will continue to come here with my parents for a nice time.
Kerry w.
Évaluation du lieu : 5 Wheeling, IL
Midtown has become my haven for fitness, social interaction and a multitude of related activities. After $ 1million of captital improvements, a refocus on making the Midtown experience superior for the membership and a recreation of the Café to create healthy and delicious offerings; I invite you to check the new Midtown over these holidays when there are free memberships to find out the best kept secret in the North Shore. Make new friends, enjoy terrific classes with caring and talented instructors and see what is available beyond just a good workout
Jim P.
Évaluation du lieu : 5 Lake Forest, IL
We’ve been members for 9 years and this place gets better all the time. The recent addition adds a HUGE area for cardio equipment and makes loads more space for the weight room. The tennis program is first class. My wife and I both play 3−5x per week and enjoy the indoor and outdoor(Har Tru clay) courts immensely. They take very good care of the place. Our kids even like the kids club(at 6 and 9!).
Jody M.
Évaluation du lieu : 5 Winnetka, IL
A home away from home! With over 100 weekly classes to choose from, a beautiful new pool and cardio area, paddle and tennis, Midtown Bannockburn fills all my athletic and social needs. Don’t forget to sign up for the monthly extras such as cooking light, flip turn instruction(for the swimmers), CPR instruction and racket socials. Midtown is my country club.