Jt’s Auto Body

I just took my car to JT’s for the second time (didn’t think to write a review first time). This time was for a rear hatch latch for my 2006 Subaru Forester. Took it in, he ordered the part, called me when it came in, and put it on in short order when I brought it in. But here’s why the 5 stars. I mentioned to him that my gas cap door was dented — and i wondered «how much would it cost to fix it?» He told me he’d go look at it. Came back and asked «do you want that to be perfect or just to work without catching?» I said «work without catching — how much is that?» he said «it’s done — I did it for you — no charge. If you want it to look perfect, buy some touch up paint at Subaru — it should cover up very nicely.» (there’s a few rust spots where it was bent). Free! Plus the work I paid him $ 115 to do (part and labor) was done perfectly and in a timely manner. Hope I don’t need an auto body shop again — but if I do I know where I’m going!

I was referred to this place by my mom, who brought her car here after damaging the front end from hitting a deer.
The place is family owned & has been that way for years (I want to say over 20 years.)
The owner, Jim, is an honest, helpful guy. When I brought my car in to just get looked at and for an estimate, he asked a few questions and actually suggested I bring my car back to the Toyota dealership where I bought it. He estimated the peeling paint on my front bumper to cost between $ 700 – 800 to repaint at his place, but that I might be able to get it done for no charge if I brought it back to Schaumburg Toyota. If someone really wanted the business, I’m guessing they never would have made that suggestion, but it was to my advantage because he was right.
In the future, I will definitely consider bringing my car here for repairs, etc. I would be glad to give a family owned place with a trustful owner my business, especially one so close to my house!

My family and I have been going to JT’s for 9 years. He always does phenomenal work and is not above answering questions. I’ve dealt with other body shops but JT’s is the only one where I’ve found the owner to care about your car as if it were his own.

We have used JT’s twice now, and both times Jim was extremely helpful in getting a quote, coordinating work with the insurance company (a different one on each occasion) and coordinating rental car. Both times the work done was timely and impeccable. We have unfortunately had to deal with other body shops, and view JT’s as head and shoulders above the others. He is a down-​to-​earth, highly ethical guy who really wants to do an excellent job.