Dunkin’ Donuts

I moved to the area about a year ago and I’m closer to the Starbucks but due to prices I will sometimes drive out to Dunkin. I have given this one many chances and it continues to fail. When I’m In a rush to get to work and choose to go out of my way for coffee I would expect nice customer service. I ordered my usual coffee nothing special a regular coffee with cream and 1 sugar. And the cashier spoke no English and looked at me as if I was from another planet.
Another time that I went here I got a rude answer about pricing for a drink. I asked about the pricing of any size iced coffee or iced tea for $ 1.49 the employee had no clue what I was talking about even though it is a thing, I eventually got the drink at that price on another visit. I have nothing against Dunkin donuts as a company I just wish the service was better

I go to this DD because it’s my local one and not to mention 2 minutes from the middle school. Usually, at 3 or 4 pm on the weekdays you will see middle school students taking over Lyons. Not special or anything, just your average DD.

They were out of croissants! And nobody was planning on making more. It’s DD for crying out loud. Smh. I tend to go in there for drinks. The donuts are good. I had the hash browns for the first time today and they are seasoned which makes them different from other fast food chains like McDonald’s or burger king.

I don’t frequent DD that often but I was hugely disappointed with this one– came here on a Sunday around 1pm and the donuts tastes like they were 1 – 2 days old. Gross! They must make them somewhere else and ship them here. Plus, if you like toasted coconut this place only puts the topping on the top, not all the way around… Booooo!

I go to this Dunkin Donuts before work sometimes and they are always courteous and fast, which is good, because I’m usually running late for my 6:54 AM train!

I like this DD… Staff are friendly.

This is the 2^nd closest DD to where I live, but to be honest, I try to avoid this particular location. It’s your standard strip mall DD and the finished product is still great, but I’m not a fan of this location because it takes FOREVER to get your order. I don’t know if you’re like me, but I like to get in and get out when I get my coffee. I always feel like I spend longer here than other locations.
That’s it — not too much more to say. It’s your pretty standard DD but expect to wait…

Good service but donuts taste like they are 2 days old.

It’s hard to dislike the double D but what can I say positive about this place.
It’s usually a quick in and out, but the staff her usually screws up your order. I’ve been charged different amounts for the same things and then argue over it and eventually leave.
I usually get a bagel and a coffee and depending on who is on the registers or who is getting it I will pay different prices!
It’s crazy!
Service is spotty, bright spot being the lady making the bagel or the breakfast sandwiches. It’s the only place around on my way to work… so choice is not really my other option.
2 stars.